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ConnectWise Mobile

ConnectWise Mobile

Your On the Go Companion!

3.3K ratings
161 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • August 1, 2018
  • July 15, 2026

Features

Developer

ConnectWise
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ConnectWise Mobile screenshot #1 for iPhone
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ConnectWise Mobile screenshot #3 for iPhone
ConnectWise Mobile screenshot #4 for iPhone
ConnectWise Mobile screenshot #5 for iPhone
ConnectWise Mobile screenshot #6 for iPhone
ConnectWise Mobile screenshot #7 for iPhone
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About

This mobile application provides essential features of ConnectWise PSA for service technicians. It allows users to manage tickets, submit expenses, and view their schedule efficiently while on the go, all within a user-friendly interface.

✓View agenda at a glance
✓Update ticket status
✓Add ticket notes
✓Submit expenses
✓User-friendly interface
Show original description

What users say

Summarized from real user reviews of ConnectWise Mobile. Based on 3.3K reviews and a 3.9/5 average, it highlights the 3 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 👍Clean and responsive interface
  • 🚀Syncs data well
  • 🚀Allows dictating time entries and looking up contacts

Negative things

  • 🐛Frequent login issues and authentication problems
  • 🐛Buggy and unreliable, often requires reinstalling
  • 🐛Limited functionality compared to desktop version
  • 🐛Difficult to use, clunky interface
  • 🐛Lacks key features like editing tickets and expenses
See all reviews
+1

What's New in ConnectWise Mobile

2.1.3

July 15, 2026

With this release, we have fixed an issue that was preventing the Agenda screen from loading a users schedule.

User reviews

Most RecentHighest RatedLowest Rated

Signature

You guys removed the Signature option.
DJ DulceDJ Dulce

Garbage

Dont waste your time cant even log in it gets stuck on a login boot where you enter your credentials its asks for the 2-step verification then returns you back to the app asking to re-log in
Duey2020Duey2020

Agenda not working

The agenda tab on the app is not working to see tickets assigned to me for that day or for the future. Please look into this
Need this resolvedNeed this resolved

Minimal and why not iPad?

Why can’t CW develop even a single complete app? Only software that they bought out after completion are great.

Also, why is this app not available for iPad? Our techs have company iPads
Power user 72Power user 72

Broken app

Can’t add parts to tickets on apple. Have been in touch with support but it is on the back of there to fix list. Has been an issue for almost a year.
TehlordwTehlordw
See 156 more reviews

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User experience

🐞

Reported Bugs

4 issues

SSO authentication not working

Bug

Ticket and expense fields not functioning properly

Bug

Inability to stay logged in, constantly logging out

Bug

App crashes or freezes frequently

Bug
✨

Requested Features

6 requests

Add iPad version

Feature

Improve search and filtering capabilities

Feature

Implement stopwatch/timer functionality

Feature

Allow editing of time entries, expenses, and ticket details

Feature

Integrate signature capture for tickets

Feature

Add ability to assign self to tickets

Feature

FAQ

What does the ConnectWise Mobile app do?

The ConnectWise Mobile app is a companion for ConnectWise PSA, designed for service technicians. It allows you to manage your work on the go by providing access to popular ConnectWise PSA features in a user-friendly mobile interface.

What are the key features of ConnectWise Mobile?

Key features include viewing your agenda at a glance, updating ticket statuses, adding notes to tickets, and submitting expenses. The app is designed for quick and efficient task completion.

Is ConnectWise Mobile free to use?

The app itself is free to download and use. However, it requires a ConnectWise PSA Add-on license to function, as it integrates with the ConnectWise PSA platform.

What devices is ConnectWise Mobile compatible with?

While specific device compatibility isn't detailed, it is designed as a mobile application, implying compatibility with standard iOS and Android smartphones and tablets that can run the app.

How can I provide feedback or suggest enhancements for the app?

You can provide feedback directly within the app using the 'Send Feedback' button. Additionally, you can post your suggestions and ideas on the official ConnectWise enhancement forums at https://product.connectwise.com/communities/35-connectwise-mobile-enhancements.