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ConnectWise Control

ConnectWise Control

by ConnectWise

826 ratings
476 reviews
#210 in free Business
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • March 25, 2011
  • January 16, 2020

Features

Developer

ConnectWise
✨Promote your app ✨
ConnectWise Control screenshot #1 for iPhone
ConnectWise Control screenshot #2 for iPhone
ConnectWise Control screenshot #3 for iPhone
ConnectWise Control screenshot #4 for iPhone
iphone
ipad
📉no. 210
Charts↘︎
📌Ready
Reviews summary↘︎
⭐476
Reviews↘︎
📝40+ tags
Tags↘︎
❓5 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
Icons↘︎

About

Instantly connect to and remotely control Windows, Mac, Linux, and mobile devices from your iPhone or iPad. Resolve support issues or access your devices anytime, anywhere with secure, on-the-go capabilities.

✓Host and join remote support sessions
✓Unattended access to devices
✓Remotely control computers
✓Send commands and chat with users
✓Broadcast iPhone/iPad screen
✓File transfer
Show original description

What users say

Summarized from real user reviews of ConnectWise Control. Based on 826 reviews and a 1.7/5 average, it highlights the 3 positives and 4 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Lightning-fast remote access
  • 👍Smooth and easy to use
  • 🔒Secure remote control

Negative things

  • 🐛Frequent crashes and bugs
  • 🔌Lack of keyboard and mouse support
  • 💤Slow screen refreshes and poor display handling
  • 🤖Unreliable performance on mobile devices
See all reviews

What's New in ConnectWise Control

2019.5.26289.0

January 16, 2020

- Added the ability for guests to consent to host requests - Fixed bug where text in application is invisible if the device is in dark mode

Charts

Top Free

📉 210-32

Business

This app dropped -32 positions in Business chart.

Last updated on October 8, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Used for Scamming

Sept 18-I received a message on my phone saying there was a pre-authorization that was needed. There was a phone number that was given that I had to call. My phone kept beeping. I unfortunately fell for this crazy scam saying that it was Apple and they needed to be able to see into my phone. my bank account and email were compromised. I had to shut down my bank account and lost a couple apps.. Jerks! I hate that I fell for this scam
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Carrot Top KingCarrot Top King

Scam

Used by scam artists to attempt to steal money from older customers. Do not download this for remote use.
Geezer422Geezer422

Stopped working

New version has stopped letting it work on IOS.
JollyOllyJJollyOllyJ

Door dash scam

A real DoorDash support agent will never ask you to download this app. Use the in app chat feature or the official DoorDash number. 😕
it's onii-chanit's onii-chan

Used by scammers

Be careful using this app. It’s commonly used by scammers
k3vo_0k3vo_0
See 471 more reviews

Developer apps

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Synced Tool

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ScreenConnect Legacy
ScreenConnect Legacy

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IT Nation Events
IT Nation Events

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See developer apps

User experience

🐞

Reported Bugs

3 issues

Disconnects and forced logouts

Bug

Unresponsive controls and frozen screens

Bug

Compatibility issues with newer iOS versions

Bug
✨

Requested Features

4 requests

Native mouse and keyboard support

Feature

Improved iPad Pro optimization

Feature

Clipboard and file transfer capabilities

Feature

Longer session timeouts

Feature

FAQ

What does the ConnectWise Control app do?

The ConnectWise Control app allows you to remotely connect to and control various devices, including Windows, Mac, Linux, and mobile devices. It enables you to provide remote support, access your work or personal devices from anywhere, and manage them securely.

What are the key features of this app?

Key features include hosting and joining remote support sessions, unattended access to devices, remote computer control, sending commands, chatting with end-users, broadcasting your device's screen (iOS 11+), and file transfer capabilities.

Is ConnectWise Control free to use?

The app itself is free to download and use for connecting to an existing ConnectWise Control instance. However, to use the service, you need an account with ConnectWise Control. They offer a trial for new users on their website.

What devices are compatible with ConnectWise Control?

The app provides secure access to Windows, Mac, Linux, and mobile devices. To use the app, you require ConnectWise Control version 6.0 or later on your host system.

Who would benefit from using this app?

This app is ideal for IT professionals and support technicians who need to provide remote assistance to clients or colleagues. It's also useful for individuals who require on-the-go access to their own computers or devices for work or personal reasons.