ConnectWise Control User Reviews

Customer Experience

Positive experience8.3% of reviews
Neutral2.1% of reviews
Negative experience89.5% of reviews

~ Based on 468 written reviews from the US App Store.

What users say

Is ConnectWise Control Safe?

ConnectWise Control does not appear safe based on available data. AppsHunter Safety Score for ConnectWise Control is 35/100.

This assessment is based on 826 user ratings, with an App Store average of 1.7/5.

Safety Analysis

15.3% of ratings point to a safe experience
2.3% of ratings suggest some concerns
82.4% of ratings point to a risky experience

~ Based on 826 App Store ratings for ConnectWise Control.

Is ConnectWise Control Legit?

ConnectWise Control appears to be a legitimate app. AppsHunter Legitimacy Score for ConnectWise Control is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scammers

They called my grandma saying they wanted 147 dollars because she was “late” on a payment, her phone is brand new she has no information, no cards or anything connected to this phone. She had no idea what was going on so of course she downloaded the app, after so they ended up finding out her name and address so she ended up hanging up. Therefore, they sent a fake number trying to pretend to be apple support so in that case I ended up calling the real apple and to get this situation fixed. dont listen to anyone that mentions this app, they’re trying to see your screen - gather as much information and lead themselves to as much money they could get. report as much as you can, don’t fall for this easy scam.
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Used by Fraud

This app is being used by fraud callers claiming to be be working for Amazon. Be careful.

Scamming ActivelyAugust21,2026

Was searching the web and had a message pop up on iPhone stating that a pre authorized payment of 149.00 was being made to my apple account. Then a continuous beeping noise followed with a blinking message with a number to stop payment if unauthorized. I dialed the number and someone claiming to be from apple with a male Asian accent pretended to check my account. I explained that I was deeply concerned with the conversation He was very demanding that I give my name. He notified me that several overseas hackers were connected to my account and that I needed to download this app or apple wouldn’t be responsible.
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Scammers

Do not fall for this. This is just another hacker claiming to try and help with original scam but they are scammers as well! If I could give ZERO stars I would.

It’s not a scam app

Everyone saying it’s a scam app but no. It’s not a scam app, if it’s a scam app then the apple or App Store would have already remove it from App Store. It’s the stupid people they don’t know how to utilise it.

DONT ! HACKER TOOL

An suppose Apple rep used this to help with “tech support for a hack”. He was the hacker and used this to charge my credit cards and bank accounts. Apple please remove !!!

Scammers

Hackers are using this app to get into your computer. Please check,

Beware! Used by hackers!

No not use!

DO NOT DOWNLOAD

Caller who says they are from bell Canada calls and ask you to download as part of the process to receive a new router. Bell does not use this it is a scam.

Dangerous

Do not download! Many reviews suggest the same due to taking total remote control of your device

I got scam for 700$

The will tell you that all the reviews are from hackers, don’t fall for it the will try to bring you on some crypto app after, if you really want to stay safe hang up and call your bank instead

Scam

I was scammed $250 from this using fear tactics.

Used by scammers

The app should show the host’s IP address or location. This app is being used by so many scammers and there are no safety precautions for vulnerable users.

Never again

So I’m a kid and have apple di and apple pay it’s my own money so when there was $150 charge I clicked on the number I’ve called them three times they just randomly hang up they gave me this app. I can’t delete it. it’s horrible they know my age they probably tracked me down and I know when I was born and my first and last name.
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Scam

This app is widely used by scam group.

Don’t download it and hang up immediately

SCAM BEWARE

Scammers use this to access phones! My elderly mother fell prey to this. Very dangerous!

Scam

Scammers using this app to get personal info. and can see your screen with it. Delete it if you get it and don’t give out any info.

Used for scams

This app is being used by scammers to attempt to get into your phone, don't use it

Scam adjacent

I don’t know if this is an actual scam site but it is definitely scam adjacent. I got a text message reporting suspicious activity on my Apple account with a number to call. So I called and was told I needed to download this app in order to get a code to enter into yada, yada, yada. It sounded sketchy so I just hung up. I’d be very careful with this app.
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SCAM

Top app that scammers use to walk you through their process and steal your identity & info, DO NOT DOWNLOAD