Comparison

ConnectWise Control vs UpKeep Work Order Maintenance

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ConnectWise Control

Instantly connect to and remotely control Windows, Mac, Linux, and mobile devices from your iPhone or iPad. Resolve support issues or access your devices anytime, anywhere with secure, on-the-go capabilities.

Highlights
  • Host and join remote support sessions
  • Unattended access to devices
  • Remotely control computers
  • Send commands and chat with users
  • Broadcast iPhone/iPad screen
  • File transfer
Features
Read full description

The official ConnectWise Control app lets you instantly connect to and remotely control devices, bringing the power and convenience of ConnectWise Control to your iPhone or iPad. You don’t have to be tethered to your desk to resolve support issues or gain access to your work or personal devices. Get secure access to Windows, Mac, Linux, and mobile devices anytime, anywhere. With this app you can: -Host and join remote support and unattended access sessions in your existing ConnectWise Control instance -Remotely control computers and workstations -Send commands to remote devices, chat with end users, and more -Broadcast an iPhone or iPad screen to other devices (iOS 11+) -Support friends or clients on the go -Transfer files And more! If you don’t already have a ConnectWise Control account, visit www.connectwise.com/control to start a trial. We want to hear your feedback! Facebook: facebook.com/ConnectWiseControl Feature Requests: http://control.product.connectwise.com User Forums: https://forums.connectwise.com/community/connectwise-control/f/connectwise-control Requires ConnectWise Control version 6.0 or later.

About

UpKeep Work Order Maintenance

This platform helps maintenance and operations teams manage work orders, preventive maintenance, and asset history efficiently. It offers AI-powered features, IIoT sensor integration, and safety compliance tools to streamline operations and reduce downtime.

Highlights
  • Work order creation, assignment, and tracking
  • Preventive maintenance scheduling
  • Asset history and cost management
  • AI-powered work order generation
  • IIoT sensor integration
  • Safety and compliance tracking
  • On-demand training modules
Features
Read full description

UpKeep is the CMMS platform trusted by 4,000+ companies, including McDonald's, Caterpillar, and Chevron, to manage maintenance, safety, and reliability. Teams on UpKeep cut downtime by 26% and extend asset life by 11%. Create a work order by voice, photo, or text. Check an asset's full history from the plant floor. Close out a PM with the checklist already built. UpKeep is designed for technicians first, so the work gets logged where it happens, not at a desk hours later. WHAT YOU CAN DO WORK ORDERS: Create, assign, and track work from your phone. Voice notes become work orders, and every change is logged until the job is done. PREVENTIVE MAINTENANCE: Schedule by time, usage, or condition. Checklists and reminders make sure nothing gets skipped. ASSET MANAGEMENT: Full history, parts, and costs for every asset at every site, in your pocket. AI THAT WORKS FOR YOU: Nova generates work orders, builds checklists, and flags issues before you ask. Studio lets you build custom workflows around your business logic, no code needed. IIOT SENSORS: UpKeep Edge tracks temperature, vibration, and runtime, and opens a work order the moment a reading drifts. SAFETY & COMPLIANCE: Safety steps and sign-offs live in the work order, so compliance records build as the work gets done. TRAINING: UpKeep Learn turns your SOPs into courses, so new techs get up to speed faster. WHO IT'S FOR Maintenance and operations teams in manufacturing, facilities, food & beverage, retail, transportation, and healthcare, from a single site to hundreds. Move from reactive repairs to planned, predictable work. Download UpKeep and take your maintenance operation mobile.

Screenshots

ConnectWise Control4 screens
UpKeep Work Order Maintenance4 screens

Verdict

The call

The clearest difference is review sentiment: UpKeep Work Order Maintenance at 76% against ConnectWise Control's 9%. UpKeep Work Order Maintenance also leads on rating (4.3 vs 1.7) and update cadence (weekly vs every 2 months). ConnectWise Control's advantage is in-app purchases (none vs 1) and iOS requirement (11.0 vs 18.0). On price, ratings volume, ads and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. UpKeep Work Order Maintenance sells 1 in-app purchase, starting at $799.99 per year. ConnectWise Control asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

UpKeep Work Order Maintenance holds the better App Store score, 4.3 against 1.7. Both are backed by a comparable volume of ratings — 879 and 328 respectively. Written reviews point the same way: 9% of ConnectWise Control's written reviews are positive against 76% of UpKeep Work Order Maintenance's.

UpkeepUpdate frequency

ConnectWise Control ships an update every 2 months, UpKeep Work Order Maintenance weekly. Both last shipped on November 6, 2026.

Scorecard5 real differences · 5 level
ConnectWise Control versus UpKeep Work Order Maintenance: the parameters behind the verdict, then further details
ParameterConnectWise ControlUpKeep Work Order Maintenance
PriceFreeFree
Rating1.7 (879 ratings)4.3 (328 ratings) — better
Positive reviews9.1% of reviews75.9% of reviews — better
Number of ratings879 — better328
Update frequencyEvery 2 monthsWeekly — better
AdsNoNo
In-app purchasesNo — betterYes
MonetizationFreemiumFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, Apple Watch
Requires iOS11.0 — better18.0
Further details — not scored
Size29 MB215 MB
Age rating4+4+
DeveloperConnectWiseUpKeep Technologies, Inc

Customer experience

ConnectWise Control

All ratings826 ratings
Positive15.3%
Neutral2.3%
Negative82.4%
Written reviews507 reviews
Positive9.1%
Neutral2.0%
Negative89.0%

UpKeep Work Order Maintenance

All ratings328 ratings
Positive82.9%
Neutral3.4%
Negative13.7%
Written reviews137 reviews
Positive75.9%
Neutral1.5%
Negative22.6%

User reviews

ConnectWise Control

From 879 App Store ratings

What we love

  • 🚀 Lightning-fast remote access
  • 👍 Smooth and easy to use
  • 🔒 Secure remote control

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔌 Lack of keyboard and mouse support
  • 💤 Slow screen refreshes and poor display handling
  • 🤖 Unreliable performance on mobile devices

UpKeep Work Order Maintenance

From 328 App Store ratings

What we love

  • 🚀 Efficient work order management
  • 📊 Helpful analytics and reporting
  • 🔧 Streamlined maintenance workflows
  • 🤖 Useful AI-powered features
  • 💻 Seamless web and mobile experience

Room to improve

  • 🐛 Frequent app crashes and bugs
  • 💰 Expensive pricing, especially for smaller teams
  • 🔍 Lack of flexibility for outsourced work
  • 🔀 Disconnected web and mobile functionality
  • 📧 Overly aggressive marketing emails

Bugs and requests

ConnectWise Control

Reported bugs

3 issues
  • Disconnects and forced logouts
  • Unresponsive controls and frozen screens
  • Compatibility issues with newer iOS versions

Requested features

4 requests
  • Native mouse and keyboard support
  • Improved iPad Pro optimization
  • Clipboard and file transfer capabilities
  • Longer session timeouts

UpKeep Work Order Maintenance

Reported bugs

5 issues
  • Work order details not loading properly
  • Saved notes being unexpectedly deleted
  • Notifications and alerts not functioning reliably
  • Compatibility issues with newer iOS versions
  • Inconsistent performance across devices

Requested features

5 requests
  • Improved work order signature capabilities
  • Enhanced vendor management and integration
  • More customization options for workflows
  • Streamlined user permission management
  • Offline mode for remote work

In-app purchases

None

ConnectWise Control

No in-app purchases

1 purchases

UpKeep Work Order Maintenance

Subscriptions1
  • UpKeep Business Account$799.991 Year

Questions

Is ConnectWise Control free?
ConnectWise Control is free to download, with no in-app purchases.
Is UpKeep Work Order Maintenance free?
UpKeep Work Order Maintenance is free to download, with in-app purchases available.
Which has better reviews, ConnectWise Control or UpKeep Work Order Maintenance?
UpKeep Work Order Maintenance is rated higher. ConnectWise Control averages 1.7 out of 5 from 879 ratings, while UpKeep Work Order Maintenance averages 4.3 from 328 ratings.
Do ConnectWise Control or UpKeep Work Order Maintenance have ads?
Neither ConnectWise Control nor UpKeep Work Order Maintenance shows ads.
Which is updated more often, ConnectWise Control or UpKeep Work Order Maintenance?
ConnectWise Control ships an update every 2 months, and UpKeep Work Order Maintenance weekly. Most recently, ConnectWise Control was updated on November 6, 2026 and UpKeep Work Order Maintenance on November 6, 2026.

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