Garbage
Pure garbage
Login is a nightmare
I truly don’t know how ninja can be so amazing yet can have one of the worst apps ever made. I’m not one to give a bad review, but two years of optimism that they would fix the broken login experience has finally given way to despair. Trying to use entra to logon - best case means you’re going to login every single time you open the app. Worst case after the latest update it’s just completely broken. The authenticator never calls back, rendering it completely unusable.
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Unable to sign in
Unfortunately, due to an MFA issue with the app, I am unable to verify account in order to sign in. This was on iOS 26.3, using us2.ninjaone.com environment
Notifications never work
I’m an MSP that uses this platform and this app is trash. I’ve opened so many tickets with them to figure out why the app continually signs out and forces me to log back in even within the four hour maximum period. And then notifications never ever work. I have to always be using my laptop or desktop to do anything with the website and customers.
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Nothing compared to the web
Not expecting this to be as good, but this really needs a do over. I use NinjaOne daily and this app does not come close, everything from UI and what it’s capable of doing is abysmal, please add this to the road map and get it to a point where we can provide good support on the go if required!
