NinjaOne Mobile

NinjaOne Mobile

All-in-One RMM Platform

73 ratings
73 reviews
Free

Details

  • Released
  • Updated
  • August 17, 2019
  • August 27, 2026

Features

NinjaOne Mobile screenshot #1 for iPhone
NinjaOne Mobile screenshot #2 for iPhone
NinjaOne Mobile screenshot #3 for iPhone
NinjaOne Mobile screenshot #4 for iPhone
NinjaOne Mobile screenshot #5 for iPhone
iphone
ipad
πŸ–ΌοΈGet Icon
Iconsβ†˜οΈŽ

About

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

βœ“Unified IT management
βœ“Remote end-user support
βœ“Centralized workflows
βœ“Single pane of glass interface
βœ“Manage from anywhere
Show original description

What users say

See all reviews

What's New in NinjaOne Mobile

3.14.1

August 27, 2026

Bug fixes and performance improvements.

User reviews

Doesn’t work with iPhone!

What a horrible app this is! Why it works with iPad, but not working with iPhone!?

Can’t sign in

Will not allow signing in though Entrance

Waiting for Better

Love NinjaOne as an MSP. Hate it on an iPad. Only useable path is to open it in Safari and then go back to the app if you need to remote to a machine. The app fails miserably in comparison to the abilities on my MacBook Pro. Waiting for an update. Promised an update.

Missing Some Key Device Details

Key Details Devices need to show (which are currently missing):

1. Storage Drive Capacity / Utilization
2. Windows Version e.g. 22H2 (not just the build 19045)
3. Processor Make Model
4. Graphics Card Make / Model
5. Scripts need to be sorted Alphabetically

Please add these to the Device Details.

Devices / Organizations also need to be sorted Alphabetically.

Thanks!
Show more

Really disappointing

Ninja is an awesome platform but their mobile app is really underwhelming.

SSO support is totally broken on iOS, ticketing is unintuitive, search doesn’t work in 80% of searches.

Site and location management isn’t present.

Generally due for a full overhaul.

Developer apps

User experience

🐞

Reported Bugs

36 issues

Login loop with SSO/Entra ID

Bug

MFA not working or broken

Bug

Authenticator never calls back

Bug

App continually signs out

Bug

Notifications never work

Bug

Keyboard pops up and obstructs navigation

Bug

Action and function key bar disappeared

Bug

SSO login screen won't allow changing accounts

Bug

Have to log in every 20 seconds

Bug

Login fails after updates

Bug

Cannot log in with MFA codes, only SMS

Bug

Action button for remote in is gone

Bug

False data in threat counts and group filters

Bug

Scripts do not work

Bug

Redirects to external browser that won't accept input

Bug

Crashing on launch (iOS 18)

Bug

SSO broken, loops between screens

Bug

Login loop prevents sign-in

Bug

App launches Safari and then endless pop-ups

Bug

Cannot sign in with SSO

Bug

Biometric login not possible, always asks for 2FA

Bug

Infinite sign-in loop with Azure AD

Bug

Last update broke SSO logins with Entra SSO

Bug

No login over SSO since last update

Bug

Persistent issue with staying signed in

Bug

Resetting user password is spotty or shows nothing

Bug

Cannot unlock user account from app

Bug

MFA setup required, but no way to submit verification

Bug

Cannot run scripts as credential selection field is broken

Bug

Push notifications stopped working

Bug

List of scripts is empty (only shows categories)

Bug

Task manager functionality not working

Bug

Cannot log back in with correct credentials after first day

Bug

App does not work

Bug

Approval bug is reversed (approve rejects, reject approves)

Bug

New UI limits information and can't run scripts

Bug
✨

Requested Features

18 requests

Add facial recognition for login

Feature

Add ability to access device terminal/cmd/powershell

Feature

Add ability to search devices by logged in user

Feature

Add storage drive capacity/utilization

Feature

Add Windows version (e.g., 22H2)

Feature

Add processor make/model

Feature

Add graphics card make/model

Feature

Sort scripts alphabetically

Feature

Add dark mode option

Feature

Add advanced analytics dashboard

Feature

Add option for alert sound with push notifications

Feature

Add ability to change alert sound

Feature

Add full access to event viewer

Feature

Add hard drive monitoring

Feature

Add ability to run scheduled scripts/policies

Feature

Add command line access

Feature

Add ability to scan and deploy patches from app

Feature

Add more options to do things as in web interface

Feature

FAQ

What does NinjaOne Mobile do?

NinjaOne Mobile provides a unified IT management solution that centralizes and consolidates IT management workflows. It allows users to manage IT infrastructure and support end-users from any location, offering a comprehensive IT experience.

What are the key features of NinjaOne Mobile?

Key features include unified IT management, remote end-user support, centralized workflows, and a single pane of glass interface. This enables users to manage their IT environment and assist users efficiently from anywhere.

Is NinjaOne Mobile free to use?

Based on the provided information, the app is listed as 'free'. This suggests that the core functionality of the mobile application is available without direct cost to the user.

What kind of devices is NinjaOne Mobile compatible with?

The provided description does not specify exact compatibility details for operating systems or device types. However, as a mobile application, it is designed to run on smartphones and tablets.

Who is the target audience for NinjaOne Mobile?

This app is designed for IT professionals and support staff who require the ability to manage IT systems and provide assistance to end-users remotely. It aims to streamline IT operations for these individuals.