NinjaOne Assist App

NinjaOne Assist puts IT support and IT management in your pocket. Whether you're the technician providing help or the end user who needs it, everything is a few taps away. FOR TECHNICIANS • View and manage devices across your assigned scope • Start remote sessions to any managed device • Schedule and run scripts, automations, and reboots • Patch devices and deploy software remotely • Create, review, update, and close tickets • Get real-time alerts and respond right away • Perform most NinjaOne actions while on the go, directly from your phone FOR END USERS • See the devices assigned to you and their details • Start a remote session to your own device(s) • Let your IT technician remotely access your mobile device for troubleshooting • Submit support tickets and track their status and history • Browse IT documentation from your organization Requires a NinjaOne account. Available features depend on your role and your organization's configuration.