Doesn’t work with iPhone!
What a horrible app this is! Why it works with iPad, but not working with iPhone!?
Can’t sign in
Will not allow signing in though Entrance
Waiting for Better
Love NinjaOne as an MSP. Hate it on an iPad. Only useable path is to open it in Safari and then go back to the app if you need to remote to a machine. The app fails miserably in comparison to the abilities on my MacBook Pro. Waiting for an update. Promised an update.
Missing Some Key Device Details
Key Details Devices need to show (which are currently missing):
1. Storage Drive Capacity / Utilization
2. Windows Version e.g. 22H2 (not just the build 19045)
3. Processor Make Model
4. Graphics Card Make / Model
5. Scripts need to be sorted Alphabetically
Please add these to the Device Details.
Devices / Organizations also need to be sorted Alphabetically.
Thanks!
1. Storage Drive Capacity / Utilization
2. Windows Version e.g. 22H2 (not just the build 19045)
3. Processor Make Model
4. Graphics Card Make / Model
5. Scripts need to be sorted Alphabetically
Please add these to the Device Details.
Devices / Organizations also need to be sorted Alphabetically.
Thanks!
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Really disappointing
Ninja is an awesome platform but their mobile app is really underwhelming.
SSO support is totally broken on iOS, ticketing is unintuitive, search doesn’t work in 80% of searches.
Site and location management isn’t present.
Generally due for a full overhaul.
SSO support is totally broken on iOS, ticketing is unintuitive, search doesn’t work in 80% of searches.
Site and location management isn’t present.
Generally due for a full overhaul.
Garbage
Pure garbage
Login is a nightmare
I truly don’t know how ninja can be so amazing yet can have one of the worst apps ever made. I’m not one to give a bad review, but two years of optimism that they would fix the broken login experience has finally given way to despair. Trying to use entra to logon - best case means you’re going to login every single time you open the app. Worst case after the latest update it’s just completely broken. The authenticator never calls back, rendering it completely unusable.
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Unable to sign in
Unfortunately, due to an MFA issue with the app, I am unable to verify account in order to sign in. This was on iOS 26.3, using us2.ninjaone.com environment
Notifications never work
I’m an MSP that uses this platform and this app is trash. I’ve opened so many tickets with them to figure out why the app continually signs out and forces me to log back in even within the four hour maximum period. And then notifications never ever work. I have to always be using my laptop or desktop to do anything with the website and customers.
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Nothing compared to the web
Not expecting this to be as good, but this really needs a do over. I use NinjaOne daily and this app does not come close, everything from UI and what it’s capable of doing is abysmal, please add this to the road map and get it to a point where we can provide good support on the go if required!
Keyboard issue
Keyboard keeps popping up and gets in the way when trying to navigate since the last update. Also action and function key bar disappeared as well. Doesn’t work.
Almost
Pretty worthless if you use SSO. Wont stay logged in and if the wrong account is on the sso login screen, there’s no way to change it.
Log In Every 20 Seconds
Have to log in every 20 seconds… phone app is supposed to be “quick” otherwise I’d just be at my desktop!
INUTILIZZABILE
Dopo l’aggiornamento non consente più il login da App… Con le stesse credenziali invece l’accesso via web avviene senza problemi. In questo stato ad oggi è INUTILIZZABILE !
Constantly have to sign in.
Would be really nice to have facial recognition with this app. I believe it’s doable but no one can tell me how. Please help!
Finally was able add audio notification so that, as a runner, I am notified as soon as a new run is posted. Had to have Apple help me with that though. My IT department didn’t know how to do it.
Anybody know how to activate “facial recognition “ on the iPhone (14)?
Finally was able add audio notification so that, as a runner, I am notified as soon as a new run is posted. Had to have Apple help me with that though. My IT department didn’t know how to do it.
Anybody know how to activate “facial recognition “ on the iPhone (14)?
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Privacy rights
This company has allowed someone access to my personal phone!!! In my phone analytics log I found NinjaOne- Google it and all the dots lined up as to why my passwords and phone number that are be had for 17 years had been used to open accounts and log into my bank account and emails…
Love the App (apart from the login experience)
Great app that has helped us while on the go.
I wished the login experience was better. We have to go through numerous screens to successfully login. The initial app login screen still returns you to a webpage where you need to enter your login credentials again, then you are directed to another screen to give app permissions to work offline.
Would love it if there was a way to access devices terminal/cmd/powersehll
I wished the login experience was better. We have to go through numerous screens to successfully login. The initial app login screen still returns you to a webpage where you need to enter your login credentials again, then you are directed to another screen to give app permissions to work offline.
Would love it if there was a way to access devices terminal/cmd/powersehll
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Doesn’t work with authentication codes
It will let me log in using SMS, which Ninja reminds you is less secure. But if I use MFA codes, it gives me an error. The app is totally unusable for me. Tech support has been working on fixing it for a month, supposedly.
Action button gone
Action button that helped remote in via phone is gone now, making the phone app literally useless.
Nicht verwendbar
Login mittels MFA nicht funktional. Leider dadurch nicht zu gebrauchen…
