Comparison

Microsoft 365 Admin vs NinjaOne Mobile

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft 365 Admin

Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.

Highlights
  • Manage users and groups
  • Reset passwords
  • Manage devices
  • Assign licenses
  • Create support requests
  • Monitor service health
  • Receive critical notifications
Read full description

Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.

About

NinjaOne Mobile

Manage IT infrastructure and support end-users remotely with a unified platform. This solution centralizes IT management workflows into a single, accessible interface for a streamlined experience.

Highlights
  • Unified IT management
  • Remote end-user support
  • Centralized workflows
  • Single pane of glass interface
  • Manage from anywhere
Features
Read full description

NinjaOne is the industry’s only unified IT management solution the centralizes and consolidates your IT management workflows into a single pane of glass. The NinjaOne app gives you the power to manage IT and support end-users from anywhere, providing a better IT experience for everyone.

Screenshots

Microsoft 365 Admin4 screens
NinjaOne Mobile4 screens

Verdict

The call

The clearest difference is review sentiment: Microsoft 365 Admin at 78% against NinjaOne Mobile's 22%. Microsoft 365 Admin also leads on rating (4.6 vs 2.6) and ratings volume (5.8K vs 73). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Microsoft 365 Admin holds the better App Store score, 4.6 against 2.6. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 73, so its average is the more settled of the two. Written reviews point the same way: 78% of Microsoft 365 Admin's written reviews are positive against 22% of NinjaOne Mobile's.

UpkeepUpdate frequency

Microsoft 365 Admin ships an update every 6 weeks, NinjaOne Mobile every 2 months. The most recent releases landed on September 24, 2026 and September 18, 2026 respectively.

Scorecard3 real differences · 7 level
Microsoft 365 Admin versus NinjaOne Mobile: the parameters behind the verdict, then further details
ParameterMicrosoft 365 AdminNinjaOne Mobile
PriceFreeFree
Rating4.6 (5.8K ratings) — better2.6 (73 ratings)
Positive reviews78.3% of reviews — better21.9% of reviews
Number of ratings5.8K — better73
Update frequencyEvery 6 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size217 MB38 MB
Age rating4+4+
DeveloperMicrosoft CorporationNinjaRMM LLC

Customer experience

Microsoft 365 Admin

All ratings5,837 ratings
Positive92.5%
Neutral1.7%
Negative5.8%
Written reviews465 reviews
Positive78.3%
Neutral2.6%
Negative19.1%

NinjaOne Mobile

All ratings73 ratings
Positive32.9%
Neutral8.2%
Negative58.9%
Written reviews73 reviews
Positive21.9%
Neutral9.6%
Negative68.5%

User reviews

Microsoft 365 Admin

From 5.8K App Store ratings

What we love

  • 💻 Easy to use
  • 🔑 Convenient password resets
  • 🚀 Efficient admin tasks on the go
  • 📱 Helpful for mobile management
  • 🔒 Secure authentication

Room to improve

  • 🐛 Crashes and freezes
  • 🔍 Limited functionality compared to web portal
  • 🔍 Difficult to switch between accounts
  • 🔍 Lack of advanced admin features
  • 🔍 Inconsistent user experience

NinjaOne Mobile

From 73 App Store ratings

What we love

  • 👍 Great core product (RMM)
  • 👍 Handy for on-the-go monitoring
  • 👍 Basic functionality works (reboot, remote into device)
  • 👍 Integrations work (Splashtop, Cloud RDP)
  • 👍 Quick and responsive (for some users)

Room to improve

  • 🐛 Login issues (frequent, broken SSO, MFA problems)
  • 🐛 App is unusable for many users
  • 🐛 Lack of features compared to web version
  • 🐛 Notifications never work (for some)
  • 🐛 UI is abysmal (for some)

Bugs and requests

Microsoft 365 Admin

Reported bugs

4 issues
  • Blank screen on launch
  • User list disappearing
  • Unreliable login process
  • Notifications not working as expected

Requested features

5 requests
  • Ability to purchase licenses
  • More granular admin controls
  • Improved search and filtering
  • Better integration with other Microsoft apps
  • Dark mode support

NinjaOne Mobile

Reported bugs

36 issues
  • Login loop with SSO/Entra ID
  • MFA not working or broken
  • Authenticator never calls back
  • App continually signs out
  • Notifications never work
Show 31 more
  • Keyboard pops up and obstructs navigation
  • Action and function key bar disappeared
  • SSO login screen won't allow changing accounts
  • Have to log in every 20 seconds
  • Login fails after updates
  • Cannot log in with MFA codes, only SMS
  • Action button for remote in is gone
  • False data in threat counts and group filters
  • Scripts do not work
  • Redirects to external browser that won't accept input
  • Crashing on launch (iOS 18)
  • SSO broken, loops between screens
  • Login loop prevents sign-in
  • App launches Safari and then endless pop-ups
  • Cannot sign in with SSO
  • Biometric login not possible, always asks for 2FA
  • Infinite sign-in loop with Azure AD
  • Last update broke SSO logins with Entra SSO
  • No login over SSO since last update
  • Persistent issue with staying signed in
  • Resetting user password is spotty or shows nothing
  • Cannot unlock user account from app
  • MFA setup required, but no way to submit verification
  • Cannot run scripts as credential selection field is broken
  • Push notifications stopped working
  • List of scripts is empty (only shows categories)
  • Task manager functionality not working
  • Cannot log back in with correct credentials after first day
  • App does not work
  • Approval bug is reversed (approve rejects, reject approves)
  • New UI limits information and can't run scripts

Requested features

18 requests
  • Add facial recognition for login
  • Add ability to access device terminal/cmd/powershell
  • Add ability to search devices by logged in user
  • Add storage drive capacity/utilization
  • Add Windows version (e.g., 22H2)
Show 13 more
  • Add processor make/model
  • Add graphics card make/model
  • Sort scripts alphabetically
  • Add dark mode option
  • Add advanced analytics dashboard
  • Add option for alert sound with push notifications
  • Add ability to change alert sound
  • Add full access to event viewer
  • Add hard drive monitoring
  • Add ability to run scheduled scripts/policies
  • Add command line access
  • Add ability to scan and deploy patches from app
  • Add more options to do things as in web interface

In-app purchases

None

Microsoft 365 Admin

No in-app purchases

None

NinjaOne Mobile

No in-app purchases

Questions

Is Microsoft 365 Admin free?
Microsoft 365 Admin is free to download, with no in-app purchases.
Is NinjaOne Mobile free?
NinjaOne Mobile is free to download, with no in-app purchases.
Which has better reviews, Microsoft 365 Admin or NinjaOne Mobile?
Microsoft 365 Admin is rated higher. Microsoft 365 Admin averages 4.6 out of 5 from 5.8K ratings, while NinjaOne Mobile averages 2.6 from 73 ratings.
Do Microsoft 365 Admin or NinjaOne Mobile have ads?
Neither Microsoft 365 Admin nor NinjaOne Mobile shows ads.
Which is updated more often, Microsoft 365 Admin or NinjaOne Mobile?
Microsoft 365 Admin ships an update every 6 weeks, and NinjaOne Mobile every 2 months. Most recently, Microsoft 365 Admin was updated on September 24, 2026 and NinjaOne Mobile on September 18, 2026.

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