Best Userscape Apps

Gorgias Helpdesk

by Gorgias Inc.

Free

Manage customer support across email, live chat, phone, and social media from a single mobile interface. Streamline ticket management, view customer history, and respond instantly with templates and macros to save time and money.

It Expert Help Desk

Expert & Technical advice

Free

This app allows users to contact a help desk for technical support anytime, anywhere. It enables users to raise tickets directly from their mobile device and provides contact information to facilitate problem resolution.

monday.com - AI Work Platform

Plan & Organize Teamwork

Free

This app serves as a central hub for team collaboration and project management, enabling teams to organize tasks, track progress, and communicate effectively. It offers real-time updates, customizable views, and automation to streamline workflows and boost productivity.

Vision Helpdesk

by JPK Software Solutions PRIVATE LIMITED

Free

This comprehensive business tool offers multi-channel help desk, satellite desk for multi-brand management, and ITIL-compliant service desk functionalities. It centralizes customer conversations across various platforms and supports IT service management disciplines.

Reamaze Mobile

Support Help Desk for SMBs

Free

Manage customer support for your business on the go. This app provides real-time notifications and collaboration tools to handle multi-channel messages from email, social media, and live chat. It offers intuitive design, conversation control, and access to knowledge base articles.

Zoho Desk

Customer Service Software

Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

AnyDesk Remote Desktop

Remote access from anywhere

Free

Access and control your computers remotely from any location. This secure and reliable software offers high performance and low latency, suitable for IT professionals and personal users alike. It's designed for seamless connections, whether for work, study, or support.

NinjaOne Assist

by NinjaRMM, LLC

Free

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Jitbit Helpdesk

An easy-to-use help desk app

Free

Manage customer support tickets on the go with this mobile help desk application. Stay updated with real-time notifications, respond to inquiries quickly, and collaborate with your team. Features include ticket filtering, custom fields, and AI-powered reply assistance.

Helpdesk - Helper

Turn your knowledge to income

Free

This platform allows skilled individuals to earn income by providing real-time assistance to users needing help. Experts can share their knowledge via video, audio, or screen sharing and get paid securely.

Spiceworks Help Desk

Manage your Cloud Help Desk

Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

ScreenMeet Support

by Projector LLC

Free

This app allows users to securely share their device camera or screenshots with a remote support agent. A unique code provided by the agent is required to initiate a session, granting the agent permission to view shared content.

Help Scout

Support customers on the go

Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

HappyFox Help Desk 2.0

#1 Help Desk 5 Years in a Row

Free

Manage customer support tickets and access your knowledge base on the go. This platform allows for quick ticket updates, private notes for collaboration, and performance tracking. It's designed for businesses needing efficient customer service tools.

Web Help Desk Mobile

by SolarWinds Inc.

Free

Receive instant SMS alerts from your IT ticketing system directly on your Apple device. Get notified about new or updated customer tickets to manage IT support requests efficiently on the go.

FrontApp

Customer operations platform

Free

This platform streamlines customer communication for support, sales, and account management teams. It combines help desk efficiency with email familiarity, using automated workflows and real-time collaboration to deliver exceptional service at scale.