Free

Details

  • Released
  • Updated
  • September 4, 2022
  • August 7, 2026

Features

HelpDesk Host screenshot #1 for iPhone
HelpDesk Host screenshot #2 for iPhone
HelpDesk Host screenshot #3 for iPhone
HelpDesk Host screenshot #4 for iPhone
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ipad
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About

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

On-demand remote support
Scheduled support sessions
Secure issue resolution
In-session text chat
One-time app installation
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What users say

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+1

What's New in HelpDesk Host

1.3.0

August 7, 2026

1. bug fixes

User reviews

SCAM

Tried getting in contact with “Roku” to cancel a subscription my son downloaded, guy with Indian accent answered with only a “hello” told me to download the app and give him access which I thought was weird. He wanted me to open my settings app and go to my account profile and open UBER when I asked what for he said it was part of the verification process. I didn’t feel comfortable specially after he asked what my 3 digit security code was so I hung up and came here to see all the negative reviews. I hope I don’t get scammed out of my money. I locked my card and used a different # to call customer service in which sounded a lot more legit off the bat. Don’t get scammed, trust your instinct.
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Avoid this app

If someone on a help desk asks you to download this app do not do it! Double check who you’re talking to to verify it’s not scammers.

Got hacked

This was used to plant spyware in my phone

SCAAMMM

THIS GUY FROM FREAKIN INDIA TRIED TO TAKE MY INFO FROM INDIA TRIED TO TAKE MY INFORMATION. FROM. THIS. APP. LITERALLY ON THE PHONE WITH A SCAMMER. DO NOT USE.

SCAM!!!

Pretended to be Apple support and confused me. I ended up losing $150.

Developer apps

User experience

🐞

Reported Bugs

2 issues

Join session button not functioning properly

Bug

Compatibility issues with older devices

Bug

Requested Features

2 requests

Improve security measures to prevent abuse

Feature

Clearer guidelines on legitimate use cases

Feature

FAQ

What does HelpDesk Host do?

HelpDesk Host provides on-demand or scheduled remote support for your devices. It allows you to connect securely with a trusted technician who can resolve your technical issues remotely.

How does the remote support work?

You can receive instant support or schedule a session. During the session, a technician can access your device remotely to diagnose and fix problems. You can also communicate with the technician via text chat for clearer understanding.

Is HelpDesk Host free to use?

Based on the provided information, the application itself is free to download and use. The description does not mention any costs associated with the app's core functionality.

What are the benefits of using HelpDesk Host?

The app offers easy and secure remote support, resolving issues quickly. The ability to chat with technicians during a session enhances communication and understanding of the problems being addressed.