HelpDesk Host

HelpDesk Host

by IDrive Incorporated

920 ratings
412 reviews
Free

Details

Released
September 4, 2022
Updated
August 7, 2026

Features

HelpDesk Host screenshot #1 for iPhone
HelpDesk Host screenshot #2 for iPhone
HelpDesk Host screenshot #3 for iPhone
HelpDesk Host screenshot #4 for iPhone
iphone
ipad
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Iconsβ†˜οΈŽ

About

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

βœ“On-demand remote support
βœ“Scheduled support sessions
βœ“Secure issue resolution
βœ“In-session text chat
βœ“One-time app installation
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What users say about HelpDesk Host

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What's New in HelpDesk Host

1.3.0

August 7, 2026

1. bug fixes

User reviews

Do not download

Please do not download this app. The scammers use this app to get into your phone and iPad and ask you to Make transactions. It was very scary and I stopped the session right away and called my bank and deleted the app. This app should never have been approved by the. App Store. Shame on you Apple to make it so easy for scammers to get access
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Scammers. shame on you

They scammed my grandma and tried to send money via Cash App to themselves and have her open a crypto account. May you all get what you deserve. Disgraceful

Recommended

Technician helps out with most of the technical issues

SCAM!!

THEY HACK INTO YOUR PHONE AND SAY YOU NEED TO CALL THEM THEN WILL MAKE YOU DOWNLOAD THIS AND GIVE YOU ACCESS CODE SO THEY WILL GET INSIDE UOUR PHONE!! THIS IS SCAM! THEY WILL GET INTO YOUR WHOLE PHONE AND HACK YOUR DETAILS!

Scam

These people are only looking to get into your bank account and take your money. When I refused to allow access I was threatened! & told I double. Be put on a list that guaranteed Apple would not ever offer assistance. He told me there were numerous hackers out there trying to steal my information.
STOP THEM !!!!
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Developer apps

User experience

🐞

Reported Bugs

2 issues

Join session button not functioning properly

Bug

Compatibility issues with older devices

Bug
✨

Requested Features

2 requests

Improve security measures to prevent abuse

Feature

Clearer guidelines on legitimate use cases

Feature

FAQ

What does HelpDesk Host do?

HelpDesk Host provides on-demand or scheduled remote support for your devices. It allows you to connect securely with a trusted technician who can resolve your technical issues remotely.

How does the remote support work?

You can receive instant support or schedule a session. During the session, a technician can access your device remotely to diagnose and fix problems. You can also communicate with the technician via text chat for clearer understanding.

Is HelpDesk Host free to use?

Based on the provided information, the application itself is free to download and use. The description does not mention any costs associated with the app's core functionality.

What are the benefits of using HelpDesk Host?

The app offers easy and secure remote support, resolving issues quickly. The ability to chat with technicians during a session enhances communication and understanding of the problems being addressed.