HelpDesk Host

HelpDesk Host

by IDrive Incorporated

900 ratings
409 reviews
Free

Details

  • Released
  • Updated
  • September 4, 2022
  • August 7, 2026

Features

HelpDesk Host screenshot #1 for iPhone
HelpDesk Host screenshot #2 for iPhone
HelpDesk Host screenshot #3 for iPhone
HelpDesk Host screenshot #4 for iPhone
iphone
ipad
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About

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

βœ“On-demand remote support
βœ“Scheduled support sessions
βœ“Secure issue resolution
βœ“In-session text chat
βœ“One-time app installation
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What users say

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What's New in HelpDesk Host

1.3.0

August 7, 2026

1. bug fixes

User reviews

SCAM!!

THEY HACK INTO YOUR PHONE AND SAY YOU NEED TO CALL THEM THEN WILL MAKE YOU DOWNLOAD THIS AND GIVE YOU ACCESS CODE SO THEY WILL GET INSIDE UOUR PHONE!! THIS IS SCAM! THEY WILL GET INTO YOUR WHOLE PHONE AND HACK YOUR DETAILS!

Scam

These people are only looking to get into your bank account and take your money. When I refused to allow access I was threatened! & told I double. Be put on a list that guaranteed Apple would not ever offer assistance. He told me there were numerous hackers out there trying to steal my information.
STOP THEM !!!!
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DO NOT USE THIS APP

Scammers from India use this to get in your account

Fraud App

I called up
ORkla India for refund and the executive on call asked me to
Install app, then he told me to click the option and allow,it was to allow share screen with technician.When I said why asking a screen share he said you can click it wouldn’t share.It has never happened before for a refund you need to install app and share screen.Yet another way of scamming.
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Response from developer

Dear user, We advise users to be cautious of unsolicited calls. Always verify the technician’s identity before granting access to your device. For more information or to report a scam, visit our help page: https://www.remotedesktop.com/helpdesk/guard-against-scam.htm

SCAM

This app is being used to scam people and access their information bank accounts etc. do not engage with it!!!

Developer apps

User experience

🐞

Reported Bugs

2 issues

Join session button not functioning properly

Bug

Compatibility issues with older devices

Bug
✨

Requested Features

2 requests

Improve security measures to prevent abuse

Feature

Clearer guidelines on legitimate use cases

Feature

FAQ

What does HelpDesk Host do?

HelpDesk Host provides on-demand or scheduled remote support for your devices. It allows you to connect securely with a trusted technician who can resolve your technical issues remotely.

How does the remote support work?

You can receive instant support or schedule a session. During the session, a technician can access your device remotely to diagnose and fix problems. You can also communicate with the technician via text chat for clearer understanding.

Is HelpDesk Host free to use?

Based on the provided information, the application itself is free to download and use. The description does not mention any costs associated with the app's core functionality.

What are the benefits of using HelpDesk Host?

The app offers easy and secure remote support, resolving issues quickly. The ability to chat with technicians during a session enhances communication and understanding of the problems being addressed.