Free

Details

  • Released
  • Updated
  • September 4, 2022
  • August 7, 2026

Features

HelpDesk Host screenshot #1 for iPhone
HelpDesk Host screenshot #2 for iPhone
HelpDesk Host screenshot #3 for iPhone
HelpDesk Host screenshot #4 for iPhone
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About

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

On-demand remote support
Scheduled support sessions
Secure issue resolution
In-session text chat
One-time app installation
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What users say

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What's New in HelpDesk Host

1.3.0

August 7, 2026

1. bug fixes

User reviews

SCAM

Tried getting in contact with “Roku” to cancel a subscription my son downloaded, guy with Indian accent answered with only a “hello” told me to download the app and give him access which I thought was weird. He wanted me to open my settings app and go to my account profile and open UBER when I asked what for he said it was part of the verification process. I didn’t feel comfortable specially after he asked what my 3 digit security code was so I hung up and came here to see all the negative reviews. I hope I don’t get scammed out of my money. I locked my card and used a different # to call customer service in which sounded a lot more legit off the bat. Don’t get scammed, trust your instinct.
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Avoid this app

If someone on a help desk asks you to download this app do not do it! Double check who you’re talking to to verify it’s not scammers.

Got hacked

This was used to plant spyware in my phone

Very Useful for Remote Support

I've been using this app for a while to share and remotely view my iPhone from different devices, and it's been surprisingly reliable. I can connect from my Windows PC, MacBook, Android phone, or even another iPhone whenever I need to help someone or present something remotely. The cross-platform support is definitely one of its biggest strengths.

The connection quality has been smooth, and the setup process wasn't complicated. It's especially useful when you need to access or demonstrate something on your iPhone without physically holding the device.

One thing I'd like to remind other users is to be careful when accepting connection requests. The app itself works well, but like any remote viewing software, you should only allow connections from people you know and trust. If you receive an unexpected request, always verify who is asking before granting permission. There are plenty of scammers who try to take advantage of remote access tools, so staying cautious is important.

Overall, it's a really useful app with excellent cross-platform compatibility. As long as it's used responsibly, it's a great tool for remote viewing and support.
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SCAAMMM

THIS GUY FROM FREAKIN INDIA TRIED TO TAKE MY INFO FROM INDIA TRIED TO TAKE MY INFORMATION. FROM. THIS. APP. LITERALLY ON THE PHONE WITH A SCAMMER. DO NOT USE.

Developer apps

User experience

🐞

Reported Bugs

2 issues

Join session button not functioning properly

Bug

Compatibility issues with older devices

Bug

Requested Features

2 requests

Improve security measures to prevent abuse

Feature

Clearer guidelines on legitimate use cases

Feature

FAQ

What does HelpDesk Host do?

HelpDesk Host provides on-demand or scheduled remote support for your devices. It allows you to connect securely with a trusted technician who can resolve your technical issues remotely.

How does the remote support work?

You can receive instant support or schedule a session. During the session, a technician can access your device remotely to diagnose and fix problems. You can also communicate with the technician via text chat for clearer understanding.

Is HelpDesk Host free to use?

Based on the provided information, the application itself is free to download and use. The description does not mention any costs associated with the app's core functionality.

What are the benefits of using HelpDesk Host?

The app offers easy and secure remote support, resolving issues quickly. The ability to chat with technicians during a session enhances communication and understanding of the problems being addressed.