HelpDesk Host

HelpDesk Host

by IDrive Incorporated

720 ratings
392 reviews
Free

Details

  • Released
  • Updated
  • September 4, 2022
  • November 20, 2025

Features

HelpDesk Host screenshot #1 for iPhone
HelpDesk Host screenshot #2 for iPhone
HelpDesk Host screenshot #3 for iPhone
HelpDesk Host screenshot #4 for iPhone
iphone
ipad
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About

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

βœ“On-demand remote support
βœ“Scheduled support sessions
βœ“Secure issue resolution
βœ“In-session text chat
βœ“One-time app installation
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What users say

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What's New in HelpDesk Host

1.2.0

November 20, 2025

1. minor bug fixes

User reviews

SCAM!!!

Pretended to be Apple support and confused me. I ended up losing $150.

Best App for Remote Support

I've had a great experience using the HelpDesk Host app. The app is easy to use, and connecting with remote support is quick and seamless. The interface is clean, the connection is stable, and the overall performance is smooth. It makes getting technical assistance simple and hassle-free. I highly recommend it to anyone looking for a reliable remote support solution.
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Easy to setup and access

Easy to access the customer mobile and also easy setup

Scammer app

This app is used by scammers so BE CAREFUL.

Got into my bank app - SCAM

Please don't reply to my review trying to defend this crummy app, which is basically theft on wheels. I caught you guys red-handed trying to steal money directly out of my bank account.

I had to change my user ID because somebody kept on trying to change my email address, phone number, etc. They pretended they were connected to Apple support after installing the app. They immediately wanted to look at my bank app and my Venmo app. They tried to instigate a fake crypto Transfer. Immediately deleted, and I had to change my banking password and my Venmo password.

I mean, really, absolutely do not respond to my review. This is simply a warning for people do not install this app these pos-es got directly into my bank account and instigated an email change and a user ID change. I had to login as quickly as I could to block it, fortunately, my bank detected the activity and locked out the user, but I ended the session and deleted the app as quickly as I could. While they were working on my bank account, somebody else was trying to get into my Venmo, but they weren’t able to get into that either.
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Developer apps

User experience

🐞

Reported Bugs

2 issues

Join session button not functioning properly

Bug

Compatibility issues with older devices

Bug
✨

Requested Features

2 requests

Improve security measures to prevent abuse

Feature

Clearer guidelines on legitimate use cases

Feature

FAQ

What does HelpDesk Host do?

HelpDesk Host provides on-demand or scheduled remote support for your devices. It allows you to connect securely with a trusted technician who can resolve your technical issues remotely.

How does the remote support work?

You can receive instant support or schedule a session. During the session, a technician can access your device remotely to diagnose and fix problems. You can also communicate with the technician via text chat for clearer understanding.

Is HelpDesk Host free to use?

Based on the provided information, the application itself is free to download and use. The description does not mention any costs associated with the app's core functionality.

What are the benefits of using HelpDesk Host?

The app offers easy and secure remote support, resolving issues quickly. The ability to chat with technicians during a session enhances communication and understanding of the problems being addressed.