HelpDesk Host vs Iperius Remote Desktop
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk Host
Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.
- On-demand remote support
- Scheduled support sessions
- Secure issue resolution
- In-session text chat
- One-time app installation
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Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way. Features Easy remote support on-demand from your trusted technician. Chat with technicians via text during the session for better understanding of the issues.
Iperius Remote Desktop
Control your iPhone or iPad remotely from your computer, or vice-versa. This app enables bidirectional remote desktop access, allowing you to view and interact with your devices, capture screenshots, and record your screen as a video file.
- Remote control for iPhone and iPad
- Remote desktop to Windows and MAC
- Bidirectional control
- Take screenshots
- Record screen to video file
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Remote control for iPad and iPhone The Iperius Remote apps allow remote desktop in both directions. You can remotely control an iPhone or iPad. Controlling your phone remotely is super easy, and you can even take screenshots or record your screen by saving a video file. The App also allows you to connect in remote desktop to Windows or MAC or Android devices. - iPad / iPhone -> MAC - MAC -> iPad / iPhone - WIN -> iPad / iPhone - iPad / iPhone -> Android Smartphone and Tablet - Android Smartphone and Tablet -> iPad / iPhone - iPad / iPhone -> WIN
Screenshots
Verdict
The clearest difference is update cadence: Iperius Remote Desktop at fortnightly against HelpDesk Host's every 2 months. HelpDesk Host's advantage is ratings volume (900 vs 56). On price, rating, review sentiment and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 1.3 for HelpDesk Host against 1.3 for Iperius Remote Desktop. That said, the two scores are not equally well evidenced: HelpDesk Host has 900 ratings behind it against 56, so its average is the more settled of the two. Written reviews are what separate them: 8% of HelpDesk Host's written reviews are positive against 14% of Iperius Remote Desktop's.
HelpDesk Host ships an update every 2 months, Iperius Remote Desktop fortnightly. The most recent releases landed on October 13, 2026 and October 15, 2026 respectively.
| Parameter | HelpDesk Host | Iperius Remote Desktop |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (900 ratings) | 1.3 (56 ratings) |
| Positive reviews | 7.8% of reviews | 13.5% of reviews — better |
| Number of ratings | 900 — better | 56 |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.6 | 15.0 — better |
| Further details — not scored | ||
| Size | 14 MB | 42 MB |
| Age rating | 4+ | 4+ |
| Developer | IDrive Incorporated | Enter Software |
Customer experience
HelpDesk Host
Iperius Remote Desktop
User reviews
HelpDesk Host
From 900 App Store ratingsWhat we love
- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians
Room to improve
- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies
Iperius Remote Desktop
From 56 App Store ratingsWhat we love
- 💻 Reliable remote desktop access
- ⚡️ Efficient performance
- 📂 Useful file transfer feature
- 🔍 Seamless screen sharing
Room to improve
- 🚫 Used by scammers to gain remote access
- 🔒 Lack of security controls
- ⚠️ Enables unauthorized access to devices
Bugs and requests
HelpDesk Host
Reported bugs
2 issues- Join session button not functioning properly
- Compatibility issues with older devices
Requested features
2 requests- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases
Iperius Remote Desktop
Reported bugs
2 issues- Crashes and freezes reported
- Compatibility issues with older devices
Requested features
2 requests- Improved security measures
- Clearer warnings about potential misuse
In-app purchases
HelpDesk Host
No in-app purchases
Iperius Remote Desktop
No in-app purchases
Questions
Is HelpDesk Host free?
Is Iperius Remote Desktop free?
Which has better reviews, HelpDesk Host or Iperius Remote Desktop?
Do HelpDesk Host or Iperius Remote Desktop have ads?
Which is updated more often, HelpDesk Host or Iperius Remote Desktop?
Other comparisons
