HelpDesk Host vs Total Drive
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HelpDesk Host
Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.
- On-demand remote support
- Scheduled support sessions
- Secure issue resolution
- In-session text chat
- One-time app installation
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Receive on-demand remote support instantly or schedule a session with HelpDesk by RemotePC. Using a one-time app installation, your issues are resolved in a secure way. Features Easy remote support on-demand from your trusted technician. Chat with technicians via text during the session for better understanding of the issues.
Total Drive
Safeguard your digital assets with a reliable cloud system that keeps your files secure and accessible from any device. Features include automatic backups, robust data protection against loss and ransomware, and dynamic sharing options for effortless collaboration.
- Automatic photo and video backup
- Ransomware and data loss protection
- Universal access and device sync
- Secure file sharing with access control
- Family photo sharing albums
- Intuitive file management
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Description: At Total Drive, safeguarding your digital assets is our top priority. Our reliable cloud system keeps your files safe, secure, and always within reach. Features at a Glance: ► Effortless Upload: Automatically back up all the photos and videos on your iPhone or iPad. ► Reliable Data Protection: Your files are not just stored—they're fortified against loss, corruption, and ransomware, thanks to our cutting-edge security measures. ► Universal Access & Sync: Access your files from any device, anywhere. Enjoy seamless sync across all your devices, ensuring your data is always current. ► Dynamic Sharing Options: Share files effortlessly with full control. Grant and retract access instantly, ensuring your sensitive information remains secure, even on the go. ► Secure Family Sharing: Create secure shared family albums for safely sharing photos of your children/grandchildren with your family members. ► Ransomware Defense: In the era of ransomware, Total Drive protects your valuable files from cyber extortion, and ultimately precious file loss. ► Intuitive File Management: Organize, manage, and access your files with ease. Our user-friendly interface makes navigation straightforward, allowing you to focus more on what matters. Choose Total Drive for a worry-free cloud storage experience. By combining advanced security technologies with user-friendly features, we provide a storage solution that not only protects but enhances your digital life.
Screenshots
Verdict
The clearest difference is rating: Total Drive at 4.2 against HelpDesk Host's 1.3. Total Drive also leads on review sentiment (16% vs 8%). HelpDesk Host's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, ratings volume, update cadence and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Total Drive holds the better App Store score, 4.2 against 1.3. Both are backed by a comparable volume of ratings — 900 and 1.7K respectively. Written reviews point the same way: 8% of HelpDesk Host's written reviews are positive against 16% of Total Drive's.
Both ship on a similar rhythm, roughly every 2 months. Both last shipped on September 23, 2026.
| Parameter | HelpDesk Host | Total Drive |
|---|---|---|
| Price | Free | Free |
| Rating | 1.3 (900 ratings) | 4.2 (1.7K ratings) — better |
| Positive reviews | 7.6% of reviews | 15.6% of reviews — better |
| Number of ratings | 900 | 1.7K — better |
| Update frequency | Every 2 months | Every 2 months |
| Ads | No — better | Yes |
| In-app purchases | No | No |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 15.6 — better | 16.0 |
| Further details — not scored | ||
| Size | 14 MB | 342 MB |
| Age rating | 4+ | 4+ |
| Developer | IDrive Incorporated | Total Security Limited |
Customer experience
HelpDesk Host
Total Drive
User reviews
HelpDesk Host
From 900 App Store ratingsWhat we love
- ⭐ Excellent app for remote support
- 🤝 Helpful for businesses and technicians
Room to improve
- 🚨 Used by scammers to steal information
- 🔒 Security concerns with screen sharing
- ⚠️ Misleading claims of being affiliated with legitimate companies
Total Drive
From 1.7K App Store ratingsWhat we love
- 🚀 Total security alert
- 👍 Quick and easy
Room to improve
- 🐛 Lost all photos
- 🐛 Buggy app
- 🐛 Can't cancel subscription
- 🐛 Can't reset password
- 🐛 Charges without usage
Bugs and requests
HelpDesk Host
Reported bugs
2 issues- Join session button not functioning properly
- Compatibility issues with older devices
Requested features
2 requests- Improve security measures to prevent abuse
- Clearer guidelines on legitimate use cases
Total Drive
Reported bugs
3 issues- Videos not saved
- Verification code not sent
- Can't log in or change password
Requested features
2 requests- Instructions on how to use the app
- Option to cancel subscription
In-app purchases
HelpDesk Host
No in-app purchases
Total Drive
No in-app purchases
Questions
Is HelpDesk Host free?
Is Total Drive free?
Which has better reviews, HelpDesk Host or Total Drive?
Do HelpDesk Host or Total Drive have ads?
Which is updated more often, HelpDesk Host or Total Drive?
Other comparisons
