Best Helpdesk Apps

214+ iOS apps curated and reviewed

3.5 avg rating
20 free apps
Updated May 2026

From beginner-friendly picks to power-user tools, our helpdesk list covers 214+ iPhone apps updated through May 2026. Compare ratings, prices, and screenshots in one place.

Top Picks for Helpdesk

HelpDesk Host#1

HelpDesk Host by IDrive Incorporated

Editor's Choice
📊 Productivity
1.2😞(720 ratings)
Free
HelpDesk Host screenshot 1
HelpDesk Host screenshot 2
HelpDesk Host screenshot 3
HelpDesk Host screenshot 4

Get instant remote support or schedule a session with HelpDesk Host for secure issue resolution. Chat with technicians for better understanding during the remote support session. Need technical help? Try HelpDesk Host today!

What We Love

  • ⭐ Excellent app for remote support
  • 🤝 Helpful for businesses and technicians

Room to Improve

  • 🚨 Used by scammers to steal information
  • 🔒 Security concerns with screen sharing
  • ⚠️ Misleading claims of being affiliated with legitimate companies
HelpDesk Viewer#3

HelpDesk Viewer by IDrive Incorporated

Worth Considering
📊 Productivity
2.7(3 ratings)
FreeIn-App Purchases
HelpDesk Viewer screenshot 1
HelpDesk Viewer screenshot 2
HelpDesk Viewer screenshot 3
HelpDesk Viewer screenshot 4
HelpDesk Viewer screenshot 5
HelpDesk Viewer screenshot 6

This application allows you to remotely connect to customers' devices, troubleshoot technical issues, and manage customer queries in one place. With its features, you can chat with customers, transfer files, and access logs to efficiently resolve issues anywhere, anytime.

More Helpdesk apps to explore

4
Spiceworks Help Desk
Spiceworks Help Desk
Spiceworks Help Desk
Manage your Cloud Help Desk
Free

Manage your Cloud Help Desk on-the-go with this app. Access help desk tickets and user information from anywhere, providing IT professionals with the tools they need for their jobs. Join over 1 million global IT pros using this free tool.

💼 Business
(60)
5
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Get quick, on-the-go customer support with this app for iOS that helps you manage queries from multiple channels with ease. Prioritize, assign, and respond to tickets efficiently, get push notifications, and streamline customer interactions effortlessly.

💼 Business
(2.9K)
6
mHelpDesk
mHelpDesk
mHelpDesk
by mHelpdesk, LLC
Free

mHelpDesk simplifies field service business management with features like offline work capabilities, scheduling, estimates, and invoices. Seamlessly connect your office and field team, ensuring efficient communication and streamlined operations. Join over 12,000 satisfied customers from various industries and get organized with mHelpDesk today.

💼 Business
(197)
7
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
Your pocket-sized service desk
Free

Access your IT service desk on the go with this mobile app, enabling seamless IT support with features like ticket management, collaboration, asset scanning, and more. Streamline your IT service desk operations and provide uninterrupted support from anywhere, anytime.

💼 Business
(209)
8
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Get ahead of your day with Zendesk Support for iOS, a fast and secure tool for agents and managers. Track team performance, receive real-time notifications, and collaborate seamlessly - all on the go! Learn more and create a free account at the link provided.

💼 Business
(4.2K)
9
Zoho Desk
Zoho Desk
Zoho Desk
Customer Service Software
Free

An award-winning, context-aware help desk software for providing exceptional customer service, making it easy to prioritize and resolve tickets on the go. Collaborate seamlessly, stay informed with push notifications, and simplify actions with gestures. Experience true mobile customer support with Zoho Desk.

💼 Business
(1.6K)
10
Help Desk+
Help Desk+
Help Desk+
Customer and Project Support
Free
💼 Business
(3)
11
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises
On-premises service desk app
Free

This mobile app for service desk management, powered by ServiceDesk Plus, allows employees to access ITSM essentials, ITAM, and enterprise service management capabilities. Key features include managing requests, tasks, attachments, work logs, solutions, assets, calendar integration, and change approvals. Try the 30-day free trial at https://mnge.it/install-servicedesk.

💼 Business
(20)
12
Okdesk
Okdesk
Okdesk
by OBLACHNYE RESHENIYA, OOO
Free
💼 Business
(0)
13
ManageEngine ADSelfServicePlus
ManageEngine ADSelfServicePlus
ManageEngine ADSelfServicePlus
by Zoho Corporation
Free

This corporate app allows users to securely reset their forgotten Active Directory passwords and unlock their accounts from their iPhones. It also enables password changes and synchronization with various cloud-based and on-premise systems, reducing help desk calls and providing instant access to Windows accounts.

💼 Business
(73)
14
Crisp
Crisp
Crisp
Chat with your customers
Free

Connect with your customers anytime, anywhere using a powerful mobile team inbox with integrated features like CRM, chatbots, and marketing automation. Manage conversations from various channels in one shared inbox for seamless customer service on the go.

💼 Business
(516)
15
Jitbit Helpdesk
Jitbit Helpdesk
Jitbit Helpdesk
An easy-to-use help desk app
Free

This easy-to-use help desk app allows you to access and manage customer support tickets on-the-go, with features such as canned responses, smart Knowledge Base article suggestions, and ticket filtering. Download the app to stay productive and take your customer support to the next level with its powerful and intuitive tools.

💼 Business
(60)
16
OrgGen Helpdesk
OrgGen Helpdesk
OrgGen Helpdesk
by ORGGEN TECHNOLOGIES LLP
Free
💼 Business
(0)
17
MM Helpdesk
MM Helpdesk
MM Helpdesk
by EG
Free

This application allows users to easily report incidents or service orders using their smartphones, including taking photos with annotations and precise location registration using GPS/GIS maps. By providing clear and structured reports, organizations can quickly respond to issues and deliver a better service experience.

💼 Business
(1)
18
Freshservice
Freshservice
Freshservice
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Experience seamless IT service management on the go with this revolutionary mobile app! Stay connected with push notifications, manage tickets effortlessly, access the service catalog, and more. Join the mobile service desk revolution today and enhance productivity like never before.

💼 Business
(2.2K)
19
IT-HelpDesk
IT-HelpDesk
IT-HelpDesk
by NAQEL CO.
Free
🔧 Utilities
(0)
20
Helpdesk - Instant Help
Helpdesk - Instant Help
Helpdesk - Instant Help
by Helpdesk Technologies Ltd.
Free
🌟 Lifestyle
(0)

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