Best Helpdesk Apps

245+ iOS apps curated and reviewed

2.8 avg rating
20 free apps
Updated August 2026

From beginner-friendly picks to power-user tools, our helpdesk list covers 245+ iPhone apps updated through August 2026. Compare ratings, prices, and screenshots in one place.

Compare top Helpdesk Apps (August 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1HelpDesk HostHelpDesk HostFree1.3★ (893)NoNoAug 2026
2HelpDesk+HelpDesk+Free2.7★ (12)NoNoMay 2026
3HelpDesk ViewerHelpDesk ViewerFree3.6★ (5)NoYesAug 2026
4OrgGen HelpdeskOrgGen HelpdeskFreeNoNoMay 2026
5mHelpDeskmHelpDeskFree3.5★ (197)NoNoMay 2026
6Spiceworks Help DeskSpiceworks Help DeskFree1.8★ (60)NoNoAug 2026
7GroupLink everything HelpDesk®GroupLink everything HelpDesk®FreeNoNoMay 2026
8FreshdeskFreshdeskFree4.5★ (2.9K)NoNoAug 2026

Top Picks for Helpdesk

HelpDesk Host#1

HelpDesk Host by IDrive Incorporated

Editor's Choice
📊 Productivity
1.3😞(894 ratings)
Free
HelpDesk Host screenshot 1
HelpDesk Host screenshot 2
HelpDesk Host screenshot 3
HelpDesk Host screenshot 4

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

What We Love

  • ⭐ Excellent app for remote support
  • 🤝 Helpful for businesses and technicians

Room to Improve

  • 🚨 Used by scammers to steal information
  • 🔒 Security concerns with screen sharing
  • ⚠️ Misleading claims of being affiliated with legitimate companies
HelpDesk+#2

HelpDesk+ by CLUB MALWA PRIVATE LIMITED

HelpDesk+
Strong Contender
🔧 Utilities
2.7(12 ratings)
Free
HelpDesk+ screenshot 1
HelpDesk+ screenshot 2
HelpDesk+ screenshot 3

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

HelpDesk Viewer#3

HelpDesk Viewer by IDrive Incorporated

Worth Considering
📊 Productivity
3.6(5 ratings)
FreeIn-App Purchases
HelpDesk Viewer screenshot 1
HelpDesk Viewer screenshot 2
HelpDesk Viewer screenshot 3
HelpDesk Viewer screenshot 4
HelpDesk Viewer screenshot 5
HelpDesk Viewer screenshot 6

Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.

More Helpdesk apps to explore

4
OrgGen Helpdesk
OrgGen Helpdesk
OrgGen Helpdesk
by ORGGEN TECHNOLOGIES LLP
Free
💼 Business
(0)
5
mHelpDesk
mHelpDesk
mHelpDesk
by mHelpdesk, LLC
Free

Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

Offline/online syncSimplified schedulingOnsite estimates
💼 Business
(197)
free
6
Spiceworks Help Desk
Spiceworks Help Desk
Spiceworks Help Desk
Manage your Cloud Help Desk
Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

Manage help desk ticketsRespond to ticketsCreate new tickets
💼 Business
(60)
free
7
GroupLink everything HelpDesk®
GroupLink everything HelpDesk®
GroupLink everything HelpDesk®
by GroupLink Corporation
Free
💼 Business
(0)
8
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(2.9K)
freemium
9
SmartFM Helpdesk
SmartFM Helpdesk
SmartFM Helpdesk
by Nanosoft Engineers India Private Limited
Free
📊 Productivity
(0)
10
EUI Helpdesk
EUI Helpdesk
EUI Helpdesk
by INNOVIO SPA
Free
📊 Productivity
(0)
11
Emmbi Helpdesk
Emmbi Helpdesk
Emmbi Helpdesk
by EMMBI INDUSTRIES LIMITED
Free
💼 Business
(0)
12
SymphonyAI Helpdesk
SymphonyAI Helpdesk
SymphonyAI Helpdesk
by Symphony Summit
Free
💼 Business
(0)
13
ManageEngine ADSelfServicePlus
ManageEngine ADSelfServicePlus
ManageEngine ADSelfServicePlus
by Zoho Corporation
Free

This corporate app allows users to securely reset forgotten Active Directory passwords and unlock their Windows accounts from their iPhones. It also enables password changes and synchronization with various cloud and on-premise systems.

Self-Service Password ResetSelf-Service Unlock AccountPassword Synchronizer
💼 Business
(74)
free
14
Facilit Helpdesk FDVU
Facilit Helpdesk FDVU
Facilit Helpdesk FDVU
by EG
Free
📊 Productivity
(0)
15
Desku Helpdesk
Desku Helpdesk
Desku Helpdesk
Desku Helpdesk
Free
💼 Business
(0)
16
Helpdesk - Instant Help
Helpdesk - Instant Help
Helpdesk - Instant Help
by Helpdesk Technologies Ltd.
Free
🌟 Lifestyle
(0)
17
NSG Helpdesk
NSG Helpdesk
NSG Helpdesk
by Network Services Group, Inc.
Free

Streamline IT support for your organization with live chat, ticket submission, and callback requests. Secure remote access and smart notifications keep your team focused and productive, minimizing downtime.

Live chat with techniciansSubmit and track support ticketsRequest callback
💼 Business
(5)
free
18
MAKEEN Helpdesk
MAKEEN Helpdesk
MAKEEN Helpdesk
by Nanosoft Engineers India Private Limited
Free
📊 Productivity
(0)
19
Faveo Helpdesk
Faveo Helpdesk
Faveo Helpdesk
by Ladybird Web Solution Private Limited
Free

Empower startups and SMEs with a state-of-the-art, ticket-based support system. Effectively manage client queries to enhance customer retention and gain strategic insights for decisive business decisions.

Ticket-based support systemCustomer query managementStrategic insights for decision making
💼 Business
(2)
free
20
Riphah Helpdesk
Riphah Helpdesk
Riphah Helpdesk
Riphah Helpdesk for Students
Free
📚 Education
(0)

FAQ about Helpdesk

What are the best helpdesk apps for iPhone?
HelpDesk Host tops our helpdesk apps ranking as of August 2026, with a 1.3-star average from 893 App Store ratings, and it's free to download.
Yes — 20 of the top helpdesk apps we rank are free to download, including HelpDesk Host and HelpDesk+.
HelpDesk Host has no ads and has no in-app purchases, according to its App Store listing as of August 2026.
We track 245+ helpdesk apps on the iOS App Store as of August 2026, ranked by rating, recency, and analysis of real user reviews.
HelpDesk Host provides on-demand or scheduled remote support for your devices. It allows you to connect securely with a trusted technician who can resolve your technical issues remotely.
You can receive instant support or schedule a session. During the session, a technician can access your device remotely to diagnose and fix problems. You can also communicate with the technician via text chat for clearer understanding.

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