Best Helpdesk Apps

214+ iOS apps curated and reviewed

3.5 avg rating
20 free apps
Updated May 2026

From beginner-friendly picks to power-user tools, our helpdesk list covers 214+ iPhone apps updated through May 2026. Compare ratings, prices, and screenshots in one place.

Top Picks for Helpdesk

HelpDesk Host#1

HelpDesk Host by IDrive Incorporated

Editor's Choice
πŸ“Š Productivity
1.2😞(720 ratings)
Free
HelpDesk Host screenshot 1
HelpDesk Host screenshot 2
HelpDesk Host screenshot 3
HelpDesk Host screenshot 4

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

What We Love

  • ⭐ Excellent app for remote support
  • 🀝 Helpful for businesses and technicians

Room to Improve

  • 🚨 Used by scammers to steal information
  • πŸ”’ Security concerns with screen sharing
  • ⚠️ Misleading claims of being affiliated with legitimate companies
HelpDesk+#2

HelpDesk+ by CLUB MALWA PRIVATE LIMITED

HelpDesk+
Strong Contender
πŸ”§ Utilities
2.7(12 ratings)
Free
HelpDesk+ screenshot 1
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This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

HelpDesk Viewer#3

HelpDesk Viewer by IDrive Incorporated

Worth Considering
πŸ“Š Productivity
2.7(3 ratings)
FreeIn-App Purchases
HelpDesk Viewer screenshot 1
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HelpDesk Viewer screenshot 4
HelpDesk Viewer screenshot 5
HelpDesk Viewer screenshot 6

Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.

More Helpdesk apps to explore

4
Spiceworks Help Desk
Spiceworks Help Desk
Spiceworks Help Desk
Manage your Cloud Help Desk
Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

Manage help desk ticketsRespond to ticketsCreate new tickets
πŸ’Ό Business
(60)
free
5
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
πŸ’Ό Business
(2.9K)
freemium
6
mHelpDesk
mHelpDesk
mHelpDesk
by mHelpdesk, LLC
Free

Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

Offline/online syncSimplified schedulingOnsite estimates
πŸ’Ό Business
(197)
free
7
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
Your pocket-sized service desk
Free

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

Request managementTask managementApproval management
πŸ’Ό Business
(211)
free with in-app purchases
8
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Real-time ticket notificationsManage tickets on the goView customer profiles and details
πŸ’Ό Business
(4.2K)
free
9
Zoho Desk
Zoho Desk
Zoho Desk
Customer Service Software
Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

Mobile ticketing systemTicket prioritizationContextual ticket information
πŸ’Ό Business
(1.6K)
free with in-app purchases
10
Help Desk+
Help Desk+
Help Desk+
Customer and Project Support
Free

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

Create service tickets and change requestsMulti-user collaborationCustomizable attributes and reports
πŸ’Ό Business
(3)
free with in-app purchases
11
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises
On-premises service desk app
Free

Access IT and enterprise service management capabilities on the go. Employees can find answers and get services, while technicians can manage requests, approvals, and tasks for various departments like IT, HR, and finance.

Manage requests, approvals, and tasksCreate and resolve ticketsAdd attachments and work logs
πŸ’Ό Business
(20)
free
12
Okdesk
Okdesk
Okdesk
by OBLACHNYE RESHENIYA, OOO
Free
πŸ’Ό Business
(0)
13
ManageEngine ADSelfServicePlus
ManageEngine ADSelfServicePlus
ManageEngine ADSelfServicePlus
by Zoho Corporation
Free

This corporate app allows users to securely reset forgotten Active Directory passwords and unlock their Windows accounts from their iPhones. It also enables password changes and synchronization with various cloud and on-premise systems.

Self-Service Password ResetSelf-Service Unlock AccountPassword Synchronizer
πŸ’Ό Business
(74)
free
14
Crisp
Crisp
Crisp
Chat with your customers
Free

Manage customer conversations from multiple channels in a unified inbox. This app provides a powerful shared inbox experience optimized for mobile, allowing businesses to offer excellent customer service on the go. It integrates various communication tools and includes features like CRM and chatbots.

Multi-channel customer inboxTeam inbox managementMobile-optimized experience
πŸ’Ό Business
(516)
free
15
Jitbit Helpdesk
Jitbit Helpdesk
Jitbit Helpdesk
An easy-to-use help desk app
Free

Manage customer support tickets on the go with this mobile help desk application. Stay updated with real-time notifications, respond to inquiries quickly, and collaborate with your team. Features include ticket filtering, custom fields, and AI-powered reply assistance.

Full ticket managementReal-time updates and notificationsSecurity features like PIN/Face ID lock
πŸ’Ό Business
(60)
freemium
16
OrgGen Helpdesk
OrgGen Helpdesk
OrgGen Helpdesk
by ORGGEN TECHNOLOGIES LLP
Free
πŸ’Ό Business
(0)
17
MM Helpdesk
MM Helpdesk
MM Helpdesk
by EG
Free

Report incidents and service orders easily from your smartphone. Capture and annotate photos to clarify issues, improving response times and user satisfaction. Supports GPS mapping and structured data registration for precise location reporting.

Mobile incident reportingService order submissionPhoto capture and annotation
πŸ’Ό Business
(3)
free
18
Freshservice
Freshservice
Freshservice
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views
πŸ’Ό Business
(2.2K)
freemium
19
IT-HelpDesk
IT-HelpDesk
IT-HelpDesk
by NAQEL CO.
Free
πŸ”§ Utilities
(0)
20
Helpdesk - Instant Help
Helpdesk - Instant Help
Helpdesk - Instant Help
by Helpdesk Technologies Ltd.
Free
🌟 Lifestyle
(0)

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