Best Helpdesk Apps

198+ iOS apps curated and reviewed

3.2 avg rating
20 free apps
Updated July 2026

From beginner-friendly picks to power-user tools, our helpdesk list covers 198+ iPhone apps updated through July 2026. Compare ratings, prices, and screenshots in one place.

Compare top Helpdesk Apps (July 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1HelpDesk HostHelpDesk HostFree1.2★ (720)NoNoJul 2026
2HelpDesk+HelpDesk+Free2.7★ (12)NoNoMay 2026
3HelpDesk ViewerHelpDesk ViewerFree2.7★ (3)NoYesJul 2026
4Spiceworks Help DeskSpiceworks Help DeskFree1.8★ (60)NoNoMay 2026
5mHelpDeskmHelpDeskFree3.5★ (197)NoNoMay 2026
6FreshdeskFreshdeskFree4.5★ (2.9K)NoNoJul 2026
7Zendesk SupportZendesk SupportFree4.5★ (4.2K)NoNoJul 2026
8ServiceDesk Plus | CloudServiceDesk Plus | CloudFree4.4★ (213)NoNoJul 2026

Top Picks for Helpdesk

HelpDesk Host#1

HelpDesk Host by IDrive Incorporated

Editor's Choice
📊 Productivity
1.2😞(720 ratings)
Free
HelpDesk Host screenshot 1
HelpDesk Host screenshot 2
HelpDesk Host screenshot 3
HelpDesk Host screenshot 4

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

What We Love

  • ⭐ Excellent app for remote support
  • 🤝 Helpful for businesses and technicians

Room to Improve

  • 🚨 Used by scammers to steal information
  • 🔒 Security concerns with screen sharing
  • ⚠️ Misleading claims of being affiliated with legitimate companies
HelpDesk+#2

HelpDesk+ by CLUB MALWA PRIVATE LIMITED

HelpDesk+
Strong Contender
🔧 Utilities
2.7(12 ratings)
Free
HelpDesk+ screenshot 1
HelpDesk+ screenshot 2
HelpDesk+ screenshot 3

This utility app allows users to receive support for issues they encounter by generating a ticket. It provides a direct channel for users to communicate their problems and receive assistance.

HelpDesk Viewer#3

HelpDesk Viewer by IDrive Incorporated

Worth Considering
📊 Productivity
2.7(3 ratings)
FreeIn-App Purchases
HelpDesk Viewer screenshot 1
HelpDesk Viewer screenshot 2
HelpDesk Viewer screenshot 3
HelpDesk Viewer screenshot 4
HelpDesk Viewer screenshot 5
HelpDesk Viewer screenshot 6

Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.

More Helpdesk apps to explore

4
Spiceworks Help Desk
Spiceworks Help Desk
Spiceworks Help Desk
Manage your Cloud Help Desk
Free

Manage your IT help desk tickets and users on the go. This app provides IT professionals with the tools to respond to, create, and manage trouble tickets from their mobile devices. Stay informed with real-time notifications for ticket updates.

Manage help desk ticketsRespond to ticketsCreate new tickets
💼 Business
(60)
free
5
mHelpDesk
mHelpDesk
mHelpDesk
by mHelpdesk, LLC
Free

Streamline your field service business with a comprehensive mobile solution. Manage scheduling, create estimates and invoices, and communicate with customers and staff seamlessly. Work offline and sync automatically when a connection is restored.

Offline/online syncSimplified schedulingOnsite estimates
💼 Business
(197)
free
6
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(2.9K)
freemium
7
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Real-time ticket notificationsManage tickets on the goView customer profiles and details
💼 Business
(4.2K)
free
8
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
ServiceDesk Plus | Cloud
Your pocket-sized service desk
Free

Manage IT and business service requests, tasks, and approvals from anywhere. Features intuitive ticketing, real-time dashboards, and an AI-powered assistant to enhance service delivery across departments like IT, HR, and finance.

Request managementTask managementApproval management
💼 Business
(213)
free with in-app purchases
9
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises
ServiceDesk Plus | On-premises
On-premises service desk app
Free

Access IT and enterprise service management capabilities on the go. Employees can find answers and get services, while technicians can manage requests, approvals, and tasks for various departments like IT, HR, and finance.

Manage requests, approvals, and tasksCreate and resolve ticketsAdd attachments and work logs
💼 Business
(21)
free
10
TicketON - Ai Helpdesk
TicketON - Ai Helpdesk
TicketON - Ai Helpdesk
by Danylo Kurylo
Free
💼 Business
(0)
11
ManageEngine ADSelfServicePlus
ManageEngine ADSelfServicePlus
ManageEngine ADSelfServicePlus
by Zoho Corporation
Free

This corporate app allows users to securely reset forgotten Active Directory passwords and unlock their Windows accounts from their iPhones. It also enables password changes and synchronization with various cloud and on-premise systems.

Self-Service Password ResetSelf-Service Unlock AccountPassword Synchronizer
💼 Business
(74)
free
12
Zoho Desk
Zoho Desk
Zoho Desk
Customer Service Software
Free

This mobile help desk software provides a flexible ticketing system to manage customer service on the go. It offers features like ticket prioritization, contextual information, team collaboration, and real-time notifications to ensure efficient customer support.

Mobile ticketing systemTicket prioritizationContextual ticket information
💼 Business
(1.6K)
free with in-app purchases
13
Help Desk+
Help Desk+
Help Desk+
Customer and Project Support
Free

Streamline customer and project support with this customizable app. Easily create service tickets, manage incidents, and collaborate with multiple users. Ideal for small businesses and organizations needing efficient teamwork and self-work management.

Create service tickets and change requestsMulti-user collaborationCustomizable attributes and reports
💼 Business
(3)
free with in-app purchases
14
Micad Helpdesk Advanced
Micad Helpdesk Advanced
Micad Helpdesk Advanced
by MICAD Systems (UK) Ltd
Free

Manage maintenance and service requests remotely. Track job duration with a stopwatch, pause and resume work, and assign stock parts with material costs. Upload photos for evidence and communicate with your team.

Remote job receptionTime tracking stopwatchPause and resume work
💼 Business
(0)
free
15
IT-HelpDesk
IT-HelpDesk
IT-HelpDesk
by NAQEL CO.
Free
🔧 Utilities
(0)
16
Volvo Machine Helpdesk
Volvo Machine Helpdesk
Volvo Machine Helpdesk
by ADVECTUS SOLUTIONS INDIA PRIVATE LIMITED
Free
💼 Business
(0)
17
Vision Helpdesk
Vision Helpdesk
Vision Helpdesk
by JPK Software Solutions PRIVATE LIMITED
Free

This comprehensive business tool offers multi-channel help desk, satellite desk for multi-brand management, and ITIL-compliant service desk functionalities. It centralizes customer conversations across various platforms and supports IT service management disciplines.

Multi-channel ticket managementCentralized customer conversationsMulti-brand/company support
💼 Business
(2)
free
18
Helpdesk - Instant Help
Helpdesk - Instant Help
Helpdesk - Instant Help
by Helpdesk Technologies Ltd.
Free
🌟 Lifestyle
(0)
19
DaluxFM HelpDesk
DaluxFM HelpDesk
DaluxFM HelpDesk
by Dalux ApS
Free
💼 Business
(0)
20
MM Helpdesk
MM Helpdesk
MM Helpdesk
by EG
Free

Report incidents and service orders easily from your smartphone. Capture and annotate photos to clarify issues, improving response times and user satisfaction. Supports GPS mapping and structured data registration for precise location reporting.

Mobile incident reportingService order submissionPhoto capture and annotation
💼 Business
(3)
free

FAQ about Helpdesk

What are the best helpdesk apps for iPhone?
HelpDesk Host tops our helpdesk apps ranking as of July 2026, with a 1.2-star average from 720 App Store ratings, and it's free to download.
Yes — 20 of the top helpdesk apps we rank are free to download, including HelpDesk Host and HelpDesk+.
HelpDesk Host has no ads and has no in-app purchases, according to its App Store listing as of July 2026.
We track 198+ helpdesk apps on the iOS App Store as of July 2026, ranked by rating, recency, and analysis of real user reviews.
HelpDesk Host provides on-demand or scheduled remote support for your devices. It allows you to connect securely with a trusted technician who can resolve your technical issues remotely.
You can receive instant support or schedule a session. During the session, a technician can access your device remotely to diagnose and fix problems. You can also communicate with the technician via text chat for clearer understanding.

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