Best Helpdesk Viewer Apps

178+ iOS apps curated and reviewed

3.3 avg rating
20 free apps
Updated July 2026

If you already know HelpDesk Viewer, this is the deeper bench. 178+ helpdesk viewer apps for iPhone, all reviewed and ranked by user rating, recency, and download trend as of July 2026.

Compare top Helpdesk Viewer Apps (July 2026)

#AppPriceRatingAdsIn-App PurchasesUpdated
1HelpDesk ViewerHelpDesk ViewerFree2.7★ (3)NoYesJul 2026
2HelpDesk HostHelpDesk HostFree1.3★ (891)NoNoAug 2026
3TeamViewer Remote ControlTeamViewer Remote ControlFree4.7★ (44K)NoYesAug 2026
4FreshdeskFreshdeskFree4.5★ (2.9K)NoNoAug 2026
5AnyDesk Remote DesktopAnyDesk Remote DesktopFree4.5★ (28K)NoNoAug 2026
6Zendesk SupportZendesk SupportFree4.5★ (4.2K)NoNoAug 2026
7Browser & File ManagerBrowser & File ManagerFree3.3★ (301)NoNoMay 2026
8Jitbit HelpdeskJitbit HelpdeskFree4.5★ (60)NoNoJul 2026

Top Picks for Helpdesk Viewer

HelpDesk Viewer#1

HelpDesk Viewer by IDrive Incorporated

Editor's Choice
📊 Productivity
2.7(3 ratings)
FreeIn-App Purchases
HelpDesk Viewer screenshot 1
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HelpDesk Viewer screenshot 6

Remotely connect to customer devices to provide technical support. Chat with clients, manage queries, and transfer files directly from your mobile device for efficient issue resolution.

HelpDesk Host#2

HelpDesk Host by IDrive Incorporated

Strong Contender
📊 Productivity
1.3😞(891 ratings)
Free
HelpDesk Host screenshot 1
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HelpDesk Host screenshot 4

Get instant or scheduled remote technical support for your devices. Connect securely with a trusted technician to resolve issues efficiently through chat and remote access.

What We Love

  • ⭐ Excellent app for remote support
  • 🤝 Helpful for businesses and technicians

Room to Improve

  • 🚨 Used by scammers to steal information
  • 🔒 Security concerns with screen sharing
  • ⚠️ Misleading claims of being affiliated with legitimate companies
TeamViewer Remote Control#3

TeamViewer Remote Control by TeamViewer Germany GmbH

Worth Considering
📊 Productivity
4.7😞(44K ratings)
FreeIn-App Purchases
TeamViewer Remote Control screenshot 1
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TeamViewer Remote Control screenshot 5
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Control your desktop, manage files, and provide support for devices remotely from your mobile device. Offers secure access, file transfer, real-time chat, and augmented reality assistance for visual guidance.

What We Love

  • 🚀 Excellent remote desktop functionality
  • 🔒 Secure and reliable connections
  • 👍 Easy to use and intuitive interface
  • 💡 Useful for personal and professional use

Room to Improve

  • 🐛 Frequent disconnections and timeouts
  • 💰 Overly aggressive monetization tactics
  • 🤔 Inconsistent detection of commercial vs. personal use

More Helpdesk Viewer apps to explore

4
Freshdesk
Freshdesk
Freshdesk
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

Manage customer support inquiries from multiple channels directly from your mobile device. Prioritize tickets, assign agents, and automate routine tasks to ensure prompt and efficient customer service. Stay updated with real-time notifications.

Manage tickets from email, phone, chat, and social mediaPrioritize and assign tickets to agentsAutomate routine tasks with scenarios
💼 Business
(2.9K)
freemium
5
AnyDesk Remote Desktop
AnyDesk Remote Desktop
AnyDesk Remote Desktop
Remote access from anywhere
Free

Access and control your computers remotely from any location. This secure and reliable software offers high performance and low latency, suitable for IT professionals and personal users alike. It's designed for seamless connections, whether for work, study, or support.

Remote access from anywhereSecure and reliable connectionsHigh performance and low latency
🔧 Utilities
(28K)
freemium
6
Zendesk Support
Zendesk Support
Zendesk Support
Support - anytime, anywhere
Free

Manage customer support tickets and team performance from anywhere. This app provides real-time updates, ticket management, and customer insights for agents and managers on the go.

Real-time ticket notificationsManage tickets on the goView customer profiles and details
💼 Business
(4.2K)
free
7
Browser & File Manager
Browser & File Manager
Browser & File Manager
by 书穗 林
Free

This app combines a web browser, download manager, and file manager with built-in viewers for photos and documents. It allows for offline web page saving, background downloading, archive extraction, and secure access with a passcode.

Integrated web browser with multi-page supportDownload manager with background downloading and resume capabilityFile manager with folder support and archive extraction
🔧 Utilities
(301)
free
8
Jitbit Helpdesk
Jitbit Helpdesk
Jitbit Helpdesk
An easy-to-use help desk app
Free

Manage customer support tickets on the go with this mobile help desk application. Stay updated with real-time notifications, respond to inquiries quickly, and collaborate with your team. Features include ticket filtering, custom fields, and AI-powered reply assistance.

Full ticket managementReal-time updates and notificationsSecurity features like PIN/Face ID lock
💼 Business
(60)
freemium
9
HappyFox Helpdesk
HappyFox Helpdesk
HappyFox Helpdesk
by HappyFox Inc
Free

Manage customer support tickets on the go with this cloud-based help desk solution. Access, filter, and respond to inquiries directly from your mobile device, enhancing team collaboration and customer service efficiency.

Access support tickets on mobileFilter tickets by category and statusView ticket details and history
💼 Business
(46)
free
10
Winmail Viewer - Letter Opener
Winmail Viewer - Letter Opener
Winmail Viewer - Letter Opener
Open Email, MSG & XPS files
Free

Easily open and view Winmail.dat, MSG, and XPS email files that are incompatible with most email clients. Convert embedded content like appointments and notes into native iOS formats, and access all attachments within these files.

Open Winmail.dat, MSG, and XPS filesConvert appointments, notes, and contactsAccess all attachments
🔧 Utilities
(4.5K)
free with in-app purchases
11
RustDesk Remote Desktop
RustDesk Remote Desktop
RustDesk Remote Desktop
Remote access and control
Free

This open-source application provides remote desktop access and control capabilities. It allows users to remotely manage their computers. Please note it only supports controlling other devices, not being controlled or screen sharing.

Open-source remote desktopRemote access and controlTeamViewer alternative
🔧 Utilities
(73)
free
12
TeamViewer QuickSupport
TeamViewer QuickSupport
TeamViewer QuickSupport
Screen sharing
Free

This app allows trusted remote partners to connect to your iPhone or iPad to provide IT support, transfer files, and communicate via chat. It offers features like dark mode, screen rotation, and user verification for secure connections.

Remote IT supportFile transferChat communication
📊 Productivity
(5.2K)
free
13
한컴오피스 Viewer
한컴오피스 Viewer
한컴오피스 Viewer
by HANCOM Incorporated
Free

View and manage documents from various office suites, including Hangul, Word, Excel, and PowerPoint. Convert documents to PDF or image files, and share them via email. Supports a wide range of file formats.

Read and manage office documentsSupport for HWP, DOC, XLS, PPT, PDFConvert documents to PDF
📊 Productivity
(73)
free with in-app purchases
14
Freshservice
Freshservice
Freshservice
by FRESHWORKS TECHNOLOGIES PRIVATE LIMITED
Free

This IT service management app provides IT agents with essential tools for managing incidents, assets, and user requests on the go. It offers features like push notifications, ticket management, and a service catalog for efficient help desk operations.

Push notifications for ticket activityCreate, respond to, and manage ticketsCustomizable ticket views
💼 Business
(2.3K)
freemium
15
Gorgias Helpdesk
Gorgias Helpdesk
Gorgias Helpdesk
by Gorgias Inc.
Free

Manage customer support across email, live chat, phone, and social media from a single mobile interface. Streamline ticket management, view customer history, and respond instantly with templates and macros to save time and money.

Unified inbox for all channelsView customer history across channelsRespond instantly with templates
📊 Productivity
(77)
freemium
16
AnyViewer Remote Desktop
AnyViewer Remote Desktop
AnyViewer Remote Desktop
Freeware to control pc safely
Free

Access and control your computer remotely with this secure and fast freeware. It offers an improved interaction experience for seamless remote work, technical support, and entertainment, making remote device usage as convenient as local access.

Secure end-to-end encryptionFast connection speedHigh image quality
🔧 Utilities
(222)
free
17
ISL Light
ISL Light
ISL Light
Remote Support and Access
Free

This app allows you to share your iOS device's screen for remote technical support or to control Windows, Mac, or Linux computers from your iPhone or iPad. It offers secure, real-time access and control for both receiving and providing assistance.

iOS screen sharingRemote computer controlUnattended computer access
📊 Productivity
(23)
free with in-app purchases
18
ConnectWise Control
ConnectWise Control
ConnectWise Control
by ConnectWise
Free

Instantly connect to and remotely control Windows, Mac, Linux, and mobile devices from your iPhone or iPad. Resolve support issues or access your devices anytime, anywhere with secure, on-the-go capabilities.

Host and join remote support sessionsUnattended access to devicesRemotely control computers
💼 Business
(826)
freemium
19
Help Scout
Help Scout
Help Scout
Support customers on the go
Free

Manage customer support requests efficiently from your mobile device. This app allows you to access mailboxes, handle conversations, and reply to customers with saved responses. Stay connected with your team and improve customer relationships on the go.

Access all mailboxesHandle assigned conversationsReply with saved replies
💼 Business
(294)
freemium
20
Mojo Helpdesk
Mojo Helpdesk
Mojo Helpdesk
by Metadot Corporation
Free

Manage support tickets, contacts, and agents efficiently on the go. This app provides real-time visibility into your helpdesk account, allowing for ticket resolution, management of queues, and access to reports and account settings.

Ticket managementContact and agent managementReal-time visibility
💼 Business
(14)
free

FAQ about Helpdesk Viewer

What are the best helpdesk viewer apps for iPhone?
HelpDesk Viewer tops our helpdesk viewer apps ranking as of July 2026, with a 2.7-star average from 3 App Store ratings, and it's free to download.
Yes — 20 of the top helpdesk viewer apps we rank are free to download, including HelpDesk Viewer and HelpDesk Host.
HelpDesk Viewer has no ads and offers in-app purchases, according to its App Store listing as of July 2026.
We track 178+ helpdesk viewer apps on the iOS App Store as of July 2026, ranked by rating, recency, and analysis of real user reviews.
HelpDesk Viewer allows you to connect to customers' mobile devices or computers. It is supported on iPhone, iPad, and iPod devices.
During a remote session, you can chat with customers via text to better understand and explain technical issues, ensuring clear communication.