VERY limited use on iPad
I have been a satisfied iDrive user for many years - it is my primary backup solution for my Windows desktops. I was looking for a whole-device backup for my iPad to replace iCloud+ which i have “outgrown” (i.e. not enough space - sure, I could upgrade my iCloud to more storage, but why pay for that when I already pay for 5TB on iDrive, and have lots of room there for my iPad files?) But is appears that iDrive for iPad only does backups of photos, videos, contacts, and calendar - NOT files!! At least, I can’t find a way to make that happen - “Files” doesn’t appear on the list of items to back up, and I couldn’t find any online help which explains how I might do that. So, pretty disappointed.
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Recent update problem
Lately the app is constantly in the island with an error message saying “upload photos task failed” I always had that error but didn’t know why and now it’s constantly in the island. Please fix
Not a pleasant user experience
The service is a good value, but the iOS app has several annoying issues:
- It can get stuck in a loop trying and failing to upload media it already uploaded (clear the cache in the app settings).
- IDrive separates “devices” and “computers”. From a billing perspective this makes sense, but not from a functional perspective. The iOS app should not be limited to “devices” when you also have “computers”. It all feels like an artificial segmentation that has nothing to due with billing. They just don’t have a cohesive and efficient solution across the device apps, web, macOS, Windows, etc.
- the iOS app doesn’t back up documents, only media, contacts, and calendar. This may be Apples fault, I don’t know.
- It can get stuck in a loop trying and failing to upload media it already uploaded (clear the cache in the app settings).
- IDrive separates “devices” and “computers”. From a billing perspective this makes sense, but not from a functional perspective. The iOS app should not be limited to “devices” when you also have “computers”. It all feels like an artificial segmentation that has nothing to due with billing. They just don’t have a cohesive and efficient solution across the device apps, web, macOS, Windows, etc.
- the iOS app doesn’t back up documents, only media, contacts, and calendar. This may be Apples fault, I don’t know.
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Slow
It very slow going through the photo and video take sooooo take time to load wish it was fast. Soo can search photo
Not user friendly
I wanted to switch out devices to backup. I found no way to do that.
