Trash
Not working, fails to upload like a pictures and videos, cloud drive is read only in files browser and the drive can’t even uncompress or compress zip files, besides the essential basic backup function backups nothing and just spits endless error messages, American trash code app
Needs dark mode
The app and service work well but the app desperately needs dark mode for nighttime backups.
Had this for years
And has worked flawless! Backups my phone and Home computers. Nice to have piece of mind that my data is safe.
Crashes every time I try to log in
No matter how I select to log in, via Apple, Google, email & password… the app immediately crashes.
Horrible company
My online backup has not been available for several hours and it is impossible to do any back ups. No answer from costumer support. No 24/7 live chat as advertised. I will be cancelling the service since it useless
I’ve never like this on iPhone
The way this app backs up on Android is so much better. Not a fan of it on my iPhone. And now on iPhone if it’s backing up photos/videos and I switch to another app, a banner for iDrive is at the top in the way of navigating whatever app I’m on. If I swipe it out of the way, it’s always in the island with message “task failed”. It takes multiple attempts to upload.
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Terrible App
It freezes up and does not work most of the time. I didn’t even know there was a bug fix update until it asked me to submit a review then I saw the update for bug fixes, that didn’t help mine!
Impossible to cancel subscription from phone
Enter email and password and cancel, get prompted with an offer for a discount, choose cancel and get sent to login screen again, try X-ing out of discount offer and get sent to login screen.
Account cancellation
Despite repeated attempts I can’t cancel my account while the company continually attempts to charge my credit card.
So far so good
Using idrive for dropbox, 365 and iphone backups - support is very very good
Disappointing
Have not been able to upload new files for over 4 months. Back and forth emails with Idrive team have been unhelpful and yielding no successful results. And now when I login, my files are nowhere to be found. Very disappointed. Have moved my business to another company.
Uploads disappear
Several attempts same result I have submitted requests and the error file etc and nothing. Very disappointed. Some updates great but every time I update I’m scared it’s gonna stop working again.
Can’t even open it!
Just downloaded macOS app and can see why 1 star, it crashes straightaway! I downloaded as I am trying to delete files out of browser window, but that just hangs when I do so, none of this too clever when informed over quota and being charged for it!
Private Cloud
One of the few cloud storage that does not harvest your data
Needs more fixes, very slow!
We are still using this app which we pay for.
It freezes, is really slow upon initially loading into the app viewing and opening photos and especially in video playback it’s really slow, lacks quality and precision.
Very slow uploading as well.
The App needs much more optimisation and fixes so it runs a lot smoother.
This is a paid for service that is keeping our very important family, work and life content.
Be nice to have a bit more from the software and company regarding the app.
It freezes, is really slow upon initially loading into the app viewing and opening photos and especially in video playback it’s really slow, lacks quality and precision.
Very slow uploading as well.
The App needs much more optimisation and fixes so it runs a lot smoother.
This is a paid for service that is keeping our very important family, work and life content.
Be nice to have a bit more from the software and company regarding the app.
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VERY limited use on iPad
I have been a satisfied iDrive user for many years - it is my primary backup solution for my Windows desktops. I was looking for a whole-device backup for my iPad to replace iCloud+ which i have “outgrown” (i.e. not enough space - sure, I could upgrade my iCloud to more storage, but why pay for that when I already pay for 5TB on iDrive, and have lots of room there for my iPad files?) But is appears that iDrive for iPad only does backups of photos, videos, contacts, and calendar - NOT files!! At least, I can’t find a way to make that happen - “Files” doesn’t appear on the list of items to back up, and I couldn’t find any online help which explains how I might do that. So, pretty disappointed.
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Recent update problem
Lately the app is constantly in the island with an error message saying “upload photos task failed” I always had that error but didn’t know why and now it’s constantly in the island. Please fix
iDrive Cloud
Here’s a concise Apple App Store review:
Coming from a self-hosted Nextcloud setup, I was looking for an affordable online solution to sync important documents across devices and found IDrive. So far, it has worked excellently on Web, Windows, and iOS. Great value for anyone looking for reliable cloud storage for important files.
One suggestion: it would be helpful to have an option in the iOS app to choose between Backup and Cloud Drive when opening the app.
Coming from a self-hosted Nextcloud setup, I was looking for an affordable online solution to sync important documents across devices and found IDrive. So far, it has worked excellently on Web, Windows, and iOS. Great value for anyone looking for reliable cloud storage for important files.
One suggestion: it would be helpful to have an option in the iOS app to choose between Backup and Cloud Drive when opening the app.
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Not a pleasant user experience
The service is a good value, but the iOS app has several annoying issues:
- It can get stuck in a loop trying and failing to upload media it already uploaded (clear the cache in the app settings).
- IDrive separates “devices” and “computers”. From a billing perspective this makes sense, but not from a functional perspective. The iOS app should not be limited to “devices” when you also have “computers”. It all feels like an artificial segmentation that has nothing to due with billing. They just don’t have a cohesive and efficient solution across the device apps, web, macOS, Windows, etc.
- the iOS app doesn’t back up documents, only media, contacts, and calendar. This may be Apples fault, I don’t know.
- It can get stuck in a loop trying and failing to upload media it already uploaded (clear the cache in the app settings).
- IDrive separates “devices” and “computers”. From a billing perspective this makes sense, but not from a functional perspective. The iOS app should not be limited to “devices” when you also have “computers”. It all feels like an artificial segmentation that has nothing to due with billing. They just don’t have a cohesive and efficient solution across the device apps, web, macOS, Windows, etc.
- the iOS app doesn’t back up documents, only media, contacts, and calendar. This may be Apples fault, I don’t know.
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Slow
It very slow going through the photo and video take sooooo take time to load wish it was fast. Soo can search photo
