This app streamlines business communication by bringing together coworkers, customers, and contractors in a secure, unified workspace. It offers AI-powered search and summarization, automation tools, and integrations with over 2,600 apps to reduce busywork and improve collaboration.
Reviews of Slack are mostly positive: the Business app is rated 4.1/5 from 54K App Store ratings. What users like most: excellent communication tool, intuitive interface. Top complaints: inconsistent notifications, cluttered and confusing UI. Summarized from real user reviews.
26.10.20
October 14, 2026
Bug fixes • Like a runner steadily improving their split times, this update is the sort that’s less showy but no less important. You’ll find the app a little faster, a little leaner, a little closer to the goal.
More5 issues
Messages failing to send or upload
Notifications not working as expected
5 requests
Customizable do not disturb schedules
Improved search and organization
Slack is a business communication platform designed to bring together coworkers, customers, and contractors into a secure, unified workspace. It helps reduce busywork and wasteful meetings by providing tools for quick collaboration, instant information retrieval, and process automation.
Key features include a unified workspace for internal and external collaboration, AI-powered search and conversation summarization, video conferencing with screen sharing, voice notes, organized channels for specific topics, and integrations with over 2,600 other applications. It also offers tools for automating routine tasks.
Slack offers a free tier with basic features. Paid plans like Slack Pro, Business+, and Enterprise unlock advanced features such as unlimited message history, enhanced security, and more extensive app integrations. Some advanced AI features require an additional add-on.
Slack is designed for companies in every industry looking to improve their business communication and collaboration. It's beneficial for teams that need to work efficiently with both internal members and external partners, such as vendors and customers.
Yes, Slack allows for the automation of routine tasks. You can connect it to over 2,600 apps to manage requests, update files, or even leverage AI agents for tasks like responding to HR tickets or resolving IT issues, freeing up your team's time.
