This app streamlines business communication by bringing together coworkers, customers, and contractors in a secure, unified workspace. It offers AI-powered search and summarization, automation tools, and integrations with over 2,600 apps to reduce busywork and improve collaboration.
Summarized from real user reviews of Slack. Based on 50K reviews and a 4.1/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.
26.08.30
August 19, 2026
Bug fixes • Dismissing the keyboard with a quick downward swipe sometimes resulted in the message input field getting stuck in the center of the screen. The keyboard and input will once again stick together like the best friends they are, moving in and out of view in tandem.
More5 issues
Messages failing to send or upload
Notifications not working as expected
5 requests
Customizable do not disturb schedules
Improved search and organization
Slack is a business communication platform designed to bring together coworkers, customers, and contractors into a secure, unified workspace. It helps reduce busywork and wasteful meetings by providing tools for quick collaboration, instant information retrieval, and process automation.
Key features include a unified workspace for internal and external collaboration, AI-powered search and conversation summarization, video conferencing with screen sharing, voice notes, organized channels for specific topics, and integrations with over 2,600 other applications. It also offers tools for automating routine tasks.
Slack offers a free tier with basic features. Paid plans like Slack Pro, Business+, and Enterprise unlock advanced features such as unlimited message history, enhanced security, and more extensive app integrations. Some advanced AI features require an additional add-on.
Slack is designed for companies in every industry looking to improve their business communication and collaboration. It's beneficial for teams that need to work efficiently with both internal members and external partners, such as vendors and customers.
Yes, Slack allows for the automation of routine tasks. You can connect it to over 2,600 apps to manage requests, update files, or even leverage AI agents for tasks like responding to HR tickets or resolving IT issues, freeing up your team's time.
