Slack User Reviews

Customer Experience

Positive experience54.7% of reviews
Neutral10.9% of reviews
Negative experience34.4% of reviews

~ Based on 5,219 written reviews from the US App Store.

What users say

Is Slack Safe?

Slack appears mostly safe based on user ratings. AppsHunter Safety Score for Slack is 82/100.

This assessment is based on 50,348 user ratings, with an App Store average of 4.1/5.

Safety Analysis

76.5% of ratings point to a safe experience
5.0% of ratings suggest some concerns
18.5% of ratings point to a risky experience

~ Based on 50,348 App Store ratings for Slack.

Is Slack Legit?

Slack appears to be a legitimate app. AppsHunter Legitimacy Score for Slack is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s ok

It’s ok

Terrible app layout

Everything is Impossible to find. It's too crammed with content. It is NOT user friendly. It took forever for me to figure out where our "menu" was located, and every other student as well. It's visually UNATTRACTIVE. I would NEVER. use this if it weren't required.

Notifications are never dependable

Thumbs down

Chile

Helps me keep in touch with housemates.

Lacks ways to organize messages

Messages cannot so easily be organized it is hard to locate certain things. I think it needs improvement

Slack is a Black Hole

The S in Slack supposedly stands for Searchable. But damned if I can find a freaking thing. For a group more than 10 over more than a couple years with many, many subjects and threads, Slack is as useful as a box of mismatched DVDs and 20,000 notes written on the backs of receipts.

EXCELLENT

Very convenient and easy to use

With Ease

I gave it a rating of 5 because it is easy to use and has everything I need to communicate with my coach and the community.

Aye ya! Not good

Why can I never find anything again? Searches, even with terms that should be straight forward go nowhere.
It’s generally the experience of a labyrinth when I need efficient communication.

Good but notifications glitch

All good, makes remote work really easy, convenient and doable
for us. But notification glitches a lot of the times unfortunately, other than that- everything’s fair to great πŸ‘πŸΌ

Slack is hell

Total chaos. Nobody knows where to post what. Anything that goes in is virtually lost. I can’t think of any experience that would be worse than Slack search.

Seamless

What a great app. keeps my team and various departments on point across the seas! Love the engagement memos & onboarding for new employees.

It works well but I deeply hate it

Why would anyone like this app?

Totally functional but makes 9-5 become 24hrs

Seamless

Wow. Daily team collaboration is so seamless.
Thank you Slack.

Good comms app

Overall fine with some room for improvements especially with huddle feature

AI slop

Trash

Notifications don’t work

I have fought slack for years. I would abandon it if I could.

True Slacker

It gets the job done.

Convinced

It’s more than just chat, def comm

Communication excellence

Great tool for employees to communicate without sending emails