Comparison

Slack vs Amazon Chime

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Slack

This app streamlines business communication by bringing together coworkers, customers, and contractors in a secure, unified workspace. It offers AI-powered search and summarization, automation tools, and integrations with over 2,600 apps to reduce busywork and improve collaboration.

Highlights
  • Unified workspace for teams and external partners
  • AI-powered search and conversation summarization
  • Video conferencing with screen sharing
  • Voice notes for clear communication
  • Organized channels for projects and topics
  • Integrations with over 2,600 apps
  • Automation of routine tasks
Features
Currently charting
Read full description

Companies in every industry around the world grow their business in Slack because it gets busywork off their plates and wasteful meetings off their calendars. Slack brings everyone from coworkers, customers, and contractors into one secure place, so you don’t have to chase approvals or wait around on emails. Slack even has AI that can search to find the information you need instantly and summarize conversations to catch you up with a click. Better yet, Slack makes it easy for anyone on your team to automate the small stuff, giving everyone more time to focus on the big picture. AKA, growing your business. COLLABORATE QUICKER. Work alongside teammates and external partners securely in Slack. • Connect with everyone: Invite vendors, customers, and contractors to work with you and your coworkers — all in one place. • Video chat face-to-face, from anywhere: Meet with teammates instantly through video conferencing, and discuss work live with screen sharing. • Crystal-clear communication: Use voice notes when text alone doesn’t cut it, ensuring complicated messages are better understood. • Stay organized: Keep project, customer, and product conversations in dedicated channels and documents. ACCESS YOUR KNOWLEDGE. Slack is where you can find every file, message, and decision. • Find anything, instantly: Our intelligent, AI-powered search understands context and saves you from digging around to find the answers you need to do your job.** • Collaborate on deliverables: Co-create marketing plans, product specs, and more in shared documents that live right next to your team’s conversations. • Streamline project execution: Track tasks, owners, and priorities with project management tools and lists that connect seamlessly to the rest of your work.* • Create consistent processes: Make sure every new project is set up to succeed with Slack-generated or custom-created* templates. • Capture meeting notes automatically: Let AI transcribe and summarize meeting notes for you in Slack, so you can focus on the conversation.** PERFECT EVERY PROCESS. Let Slack automations do your busywork for you. • Centralize your work: Connect to 2,600+ apps and focus just on Slack, including Google Drive, Dropbox, Asana, Zapier, Figma, Zendesk, and more. • Manage routine tasks: Approve PTO requests, manage your calendar, or update file permissions — all in one place (talk about convenient). • Stay on top of your to-dos: Manage your to-do list from your notepad to where you’re getting the rest of your work done. • Bring the power of Agentforce to your team: Access AI agents to respond to HR tickets, set team reminders, resolve IT issues, and much more.*** *Requires an upgrade to Slack Pro, Business+, or Enterprise. **Requires Slack AI add-on ***Requires Agentforce license from Salesforce

About

Amazon Chime

This secure and user-friendly application facilitates online meetings, video conferencing, calls, and chat. It allows for easy content sharing and keeps your communications synchronized across all devices, enabling flexible work arrangements.

Highlights
  • Tap to join meetings
  • HD video conferencing
  • Visual meeting roster
  • Content sharing
  • Chat and chat rooms
  • Cross-device synchronization
Features
Read full description

Amazon Chime is a new communications service that transforms meetings and video calls with a secure, easy-to-use application that you can trust. With Amazon Chime, you can conduct online meetings, connect with video conferencing, call, chat, and share content easily, both inside and outside your organization. Amazon Chime is available on any device, and your meetings and conversations are always synchronized so that you can stay connected. Key Features: • Tap to join meetings – no more lengthy pin numbers • Video conference calls with high-definition video tiles • Easily control meetings with the visual roster • Tap to share content, view on any device • Chat and chat rooms, with attachments Amazon Chime frees you to work wherever you need to with a single app for all your communications needs. By using Amazon Chime, you agree to the AWS Customer Agreement (visit https://aws.amazon.com/agreement/), AWS Service Terms (visit https://aws.amazon.com/service-terms/), and AWS Privacy Notice (visit https://aws.amazon.com/privacy/). If you already have an AWS Customer Agreement, you agree that the terms of that agreement govern your installation and use of this product.

Screenshots

Slack4 screens
Amazon Chime4 screens

Verdict

The call

The clearest difference is rating: Slack at 4.1 against Amazon Chime's 2.6. Slack also leads on review sentiment (55% vs 21%) and ratings volume (52K vs 685). Amazon Chime's advantage is monetization model (free vs freemium) and iOS requirement (15.0 vs 17.0). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Slack holds the better App Store score, 4.1 against 2.6. That said, the two scores are not equally well evidenced: Slack has 52K ratings behind it against 685, so its average is the more settled of the two. Written reviews point the same way: 55% of Slack's written reviews are positive against 21% of Amazon Chime's.

UpkeepUpdate frequency

Slack ships an update weekly, Amazon Chime monthly. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.

Scorecard7 real differences · 4 level
Slack versus Amazon Chime: the parameters behind the verdict, then further details
ParameterSlackAmazon Chime
PriceFreeFree
Rating4.1 (52K ratings) — better2.6 (685 ratings)
Positive reviews55.0% of reviews — better21.1% of reviews
Number of ratings52K — better685
Update frequencyWeekly — betterMonthly
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFree — better
Best chart rank#19 — better—
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.0 — better
Further details — not scored
Size343 MB118 MB
Age rating17+17+
DeveloperSlack Technologies, Inc.AMZN Mobile LLC

Customer experience

Slack

All ratings52,123 ratings
Positive76.7%
Neutral5.0%
Negative18.3%
Written reviews5,402 reviews
Positive55.0%
Neutral10.8%
Negative34.2%

Amazon Chime

All ratings685 ratings
Positive35.5%
Neutral7.7%
Negative56.8%
Written reviews294 reviews
Positive21.1%
Neutral16.7%
Negative62.2%

User reviews

Slack

From 52K App Store ratings

What we love

  • 🚀 Excellent communication tool
  • 👍 Intuitive interface
  • 🔒 Secure and reliable
  • 💡 Helpful integrations and features
  • 🚀 Seamless mobile experience

Room to improve

  • 🐛 Inconsistent notifications
  • 🔍 Cluttered and confusing UI
  • 🔋 High battery consumption
  • 🔍 Difficult to manage multiple workspaces
  • 🐛 Bugs and glitches

Amazon Chime

From 685 App Store ratings

What we love

  • 🚀 Works well for video/audio calls
  • 👍 Simple and easy to use
  • 🎥 Can record meetings

Room to improve

  • 🐛 Buggy and unstable
  • 🔇 Poor audio/video quality
  • 🤔 Confusing UI and functionality
  • 🔒 Lacks basic security features
  • 🔋 Drains battery quickly

Bugs and requests

Slack

Reported bugs

5 issues
  • Messages failing to send or upload
  • Notifications not working as expected
  • Frequent app crashes and freezes
  • Syncing issues between desktop and mobile
  • Compatibility problems with older devices

Requested features

5 requests
  • Customizable do not disturb schedules
  • Improved search and organization
  • Better integration with other productivity apps
  • More granular notification controls
  • Ability to edit/delete old messages

Amazon Chime

Reported bugs

5 issues
  • Frequent crashes and freezes
  • Microphone and audio issues
  • Inconsistent performance across devices
  • Notifications not working properly
  • Typing box issues on mobile

Requested features

6 requests
  • Dark mode option
  • Ability to edit/delete messages
  • Presence/status options
  • Apple Watch support
  • Better contact/room management
Show 1 more
  • Improved notifications

In-app purchases

None

Slack

No in-app purchases

None

Amazon Chime

No in-app purchases

Questions

Is Slack free?
Slack is free to download, with no in-app purchases.
Is Amazon Chime free?
Amazon Chime is free to download, with no in-app purchases.
Which has better reviews, Slack or Amazon Chime?
Slack is rated higher. Slack averages 4.1 out of 5 from 52K ratings, while Amazon Chime averages 2.6 from 685 ratings.
Do Slack or Amazon Chime have ads?
Neither Slack nor Amazon Chime shows ads.
Which is updated more often, Slack or Amazon Chime?
Slack ships an update weekly, and Amazon Chime monthly. Most recently, Slack was updated on September 25, 2026 and Amazon Chime on September 24, 2026.

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