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HighLevel

HighLevel

SMS & Reviews for businesses

3.7K ratings
151 reviews
💼 Business
🔧 Utilities
Free

Details

Released
August 16, 2018
Updated
October 30, 2026

Features

Developer

Synclio
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About

This all-in-one platform empowers agencies and marketers to capture leads, automate communication, and manage sales processes. It offers tools for landing pages, forms, calendars, and automated messaging to drive customer acquisition and business growth.

✓All-in-one sales and marketing platform
✓Lead capture via landing pages, forms, and surveys
✓Automated messaging (SMS, email, FB Messenger)
✓Inbound phone system
✓Appointment scheduling
✓Payment collection
✓Analytics tracking
Show original description

What users say about HighLevel

Reviews of HighLevel are mostly negative: the Business app is rated 4.5/5 from 3.7K App Store ratings. What users like most: fundamentally changed everything, excellent software. Top complaints: extremely glitchy. Can't handle volume, not reliable. Summarized from real user reviews.

Positive things

  • 🚀Fundamentally changed everything
  • 🚀Excellent software
  • 🚀Great app
  • 🚀Amazing software
  • 🚀Comprehensive and simple to use
  • 🚀A Gamechanger for Agencies!

Negative things

  • 🐛Extremely glitchy. Can't handle volume.
  • 🐛Not reliable
  • 🐛Doesn't work consistently
  • 🐛Inconsistent
  • 🐛Bad just bad
  • 🐛Super Buggy
  • 🐛Broken
  • 🐛Notifs and messages not loading?
  • 🐛Cant create account?
  • 🐛App Crashes Mid Call
  • 🐛No notifications
  • 🐛Too Many Hidden Fees
  • 🐛Loading issues after update
  • 🐛Don't waste your time!
  • 🐛App stinks
  • 🐛BUG NEEDS TO BE FIXED ASAP
  • 🐛Horrible update
  • 🐛New app sucks!
  • 🐛Lots of bugs
  • 🐛Dont upgrade it
  • 🐛Bad update
  • 🐛Keep getting bumped out
  • 🐛Terrible new update
  • 🐛Cant change any settings
  • 🐛Call quality not good
  • 🐛This app as countless issues
  • 🐛Glitchy, rarely ever works
  • 🐛App Blacks Out
  • 🐛Very glitchy and unreliable
  • 🐛Underwhelming
  • 🐛Bad update recently
  • 🐛App crash
  • 🐛Blank screens and the never ending reload.
  • 🐛Bugs
See all reviews
+1

What's New in HighLevel

4.28.0

October 30, 2026

This update includes improvements to keep things running smoothly.

User reviews

Most RecentHighest RatedLowest Rated

Notifications never go away

I think this is a buggy app. Despite multiple efforts the app still displays some type of notification you need to handle. Tired of wasting my time. I uninstalled it and just work from my desktop.
JRJigsaw Escapes Review

Notification is not working

I don’t received any type of notification from the app!!
AAson0111

No sound

I updated the app on my iPhone 13 and now since I updated it I have no sound. I checked the settings on my phone everything is on. I noticed on the app, there isn’t an option for sounds. I am missing text from clients because I have no sound. Please help!
Kkel2185

Notifications Not Working

As of 7/10/26, I am not receiving notifications of messages. My notification settings are on, I reinstalled the App. Running iOS 26.5.2, App v.4.20.0.843.
DDiamondGCoupe

No notifications and glitches

This app is terrible. Gives no notifications when needed, especially when marketed towards businesses. Glitches and messes up a lot. Please fix these issues asap then you’ll get 5 stars.
KCKaleb Cav
See 146 more reviews

Developer apps

Highlevel University
Highlevel University

by Synclio

📚 Education

(4)

Free
Highlevel Summit
Highlevel Summit

by Shaun Clark

🔍 Reference
Free
See developer apps

User experience

🐞

Reported Bugs

20 issues

Login screen freezes

Bug

Incompatible with older devices

Bug

Notifications and messages not loading

Bug

Can't create account

Bug

App crashes mid call

Bug

No notifications

Bug

Loading issues after update

Bug

Horrible update

Bug

New app sucks!

Bug

Lots of bugs

Bug

Bad update

Bug

Keep getting bumped out

Bug

Terrible new update

Bug

Can't change any settings

Bug

Call quality not good

Bug

Glitchy, rarely ever works

Bug

App Blacks Out

Bug

Bad update recently

Bug

App crash

Bug

Blank screens and the never ending reload

Bug
✨

Requested Features

5 requests

Dark mode option

Feature

Advanced analytics dashboard

Feature

Ability to cc/bcc on new emails

Feature

Ability to forward previously sent emails

Feature

Improve email tech and notifications

Feature

FAQ

What is HighLevel used for?

HighLevel is an all-in-one sales and marketing platform designed to help agencies and marketers capture leads, automate communication, and manage their customer relationships. It provides tools for creating landing pages, sending automated messages, scheduling appointments, and collecting payments.

Is HighLevel free to use?

Yes, HighLevel is offered as a free application. There are no in-app purchases or subscription fees mentioned in the provided data.

What devices does HighLevel support?

HighLevel is available on iPhone and iPad devices, allowing users to manage their business operations on the go.

What is the age rating for HighLevel?

HighLevel has an age rating of 17+, indicating it is intended for mature users due to its business-oriented features and complexity.

How often is HighLevel updated?

The latest version of HighLevel is 4.28.0, and it was last updated on October 30, 2026. This suggests a relatively frequent update schedule.

What do users like about HighLevel?

User reviews highlight that HighLevel has 'fundamentally changed everything' and is considered 'excellent software,' 'amazing software,' and 'a gamechanger for agencies!' Users appreciate its comprehensive nature and ease of use.

What are common complaints about HighLevel?

Despite positive feedback, many users report that HighLevel is 'extremely glitchy,' 'not reliable,' and 'doesn't work consistently.' Common issues include loading problems, app crashes, and notifications not loading.

Does HighLevel have ads?

No, HighLevel does not contain advertisements. The application is free to use and does not display any ads to its users.