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Manychat

Manychat

by Manychat

2.1K ratings
716 reviews
#44 in top-grossing Business
💼 Business
🌐 Social Networking
Free
In-App Purchases

Details

  • Released
  • Updated
  • September 9, 2019
  • September 22, 2026

Features

Developer

Manychat
✨Promote your app ✨
Manychat screenshot #1 for iPhone
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📉no. 44
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About

Automate social media engagement and sales from your phone. Respond to comments, DMs, and story mentions instantly across multiple platforms. Turn social interactions into revenue with built-in sales tools.

✓Automated replies to comments and story mentions
✓Centralized inbox for all DMs
✓Prebuilt automation flows
✓Live chat for instant responses
✓Message templates for quick replies
✓Sales tracking and conversion tools
Show original description

What users say

Summarized from real user reviews of Manychat. Based on 2.1K reviews and a 4.3/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Efficient automation
  • 👍Easy to use
  • 💡Helpful for business growth
  • 🔒Secure platform
  • 🤖Powerful chatbot features

Negative things

  • 🐛Glitchy app performance
  • 🔍Difficult to manage accounts
  • 💸Expensive subscription
  • 🚫Poor customer support
  • ⚠️Unreliable functionality
See all reviews

What's New in Manychat

6.22.0

September 22, 2026

Hey, Manychatters! We continue to make Manychat mobile app better, and fixed some bugs. We'll be glad to hear any feedback you've got. New features coming soon — stay tuned!

More
4

Subscriptions & In-App Purchases

Essential – Monthly

Keep fans and community engaged

$17.001 Month
14 Days trial
How to cancel Manychat subscription ⁉️

Charts

Top Grossing

📉 44-3

Business

This app dropped -3 positions in Business chart.

Last updated on October 9, 2026.

Top Free

📈 189+1

Business

This app rose +1 position in Business chart.

Last updated on October 9, 2026.

User reviews

Most RecentHighest RatedLowest Rated

Doesnt work well

I have set up an automation for new followers to say hi and start a DM and the automation doesn’t work… and since im on a free trial of course the support doesn’t cover free trials, so I have no way to find out if this can be solved or not, and so I’m not gonna put money in it just to make sure this support can solve the problem!!? 😣
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Emmanuel MangatiaEmmanuel Mangatia

Overall a huge time saver

I love the flows and those have been a tremendous help with my business. I still have trouble keeping up with the DM’s and I wanted to have my staff help with the messages, but I’ve noticed the inbox doesn’t refresh or show all the messages compared to when I go directly to IG or FB chat inboxes. I also haven’t been able to add my staff or assign her conversations.
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jkcjkc202020jkcjkc202020

Frustrated

I like using this platform. However there’s no support team to contact when there’s an issue with an automation not firing when a keyword comment is posted on my Facebook business page or someone DM’s me. I’ve checked and previewed the automation and refreshed permissions. Can’t figure out why it’s not responding to comments and DM’s. I try to get help and instead directed to the “bot” or “community”. I need live help! May need to look at a different platform.
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SLC UTSLC UT

So disappointed

Paid for the most expensive plan $500 and still tells me there’s a limit to the amount of automatic msgs it can send 😠
nutsellnutsell

Frustrating and useless

Signed up and tried to create an auto reply to new IG followers. It’s impossible. Keeps asking me to sign in. After ten times of doing so I requested to delete and it just asks you to sign in all over again. Repeat…fail…repeat…fail. Rubbish
Rhys81Rhys81
See 711 more reviews

User experience

🐞

Reported Bugs

5 issues

Inability to connect social media accounts

Bug

Automation failures and delays

Bug

Inconsistent app behavior

Bug

Syncing issues between web and mobile

Bug

Unexpected account lockouts

Bug
✨

Requested Features

5 requests

Ability to delete accounts and contacts

Feature

Improved mobile app experience

Feature

Better integration with other platforms

Feature

More customization options

Feature

Enhanced notification system

Feature

FAQ

What does Manychat do?

Manychat is a social media automation tool designed to help businesses grow their reach, engage with their audience instantly, and convert social interactions into sales. It allows users to automate replies to comments, story mentions, and direct messages across platforms like Instagram, WhatsApp, and Facebook Messenger, all from their mobile device.

What are the key features of Manychat?

Key features include prebuilt automations for posts, comments, messages, and stories, a centralized inbox for managing all direct messages, live chat capabilities for instant responses, message templates for fast replies, and tools to track clicks, opens, and conversions to help drive revenue.

Is Manychat free to use?

Yes, Manychat offers a free plan to get started. Users can sign up with their social handle or email to begin automating their social media. Additional features and advanced capabilities may be available through in-app purchases or other monetization models.

What social media platforms does Manychat support?

Manychat supports a wide range of social media platforms, including Instagram, WhatsApp, Facebook Messenger, TikTok, and Telegram. It allows you to manage conversations and automations from these platforms within a single application.

How can Manychat help me sell more on social media?

Manychat helps turn social attention into revenue by setting up automations that guide your audience from interest to purchase. You can quickly share affiliate links, discount codes, capture user information like emails and phone numbers, and track performance metrics directly within the app to optimize your sales efforts.