Comparison

Manychat vs Loom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Manychat

Automate social media engagement and sales from your phone. Respond to comments, DMs, and story mentions instantly across multiple platforms. Turn social interactions into revenue with built-in sales tools.

Highlights
  • Automated replies to comments and story mentions
  • Centralized inbox for all DMs
  • Prebuilt automation flows
  • Live chat for instant responses
  • Message templates for quick replies
  • Sales tracking and conversion tools
Features
Read full description

YOUR SOCIAL SUPERPOWER — IN YOUR POCKET Grow your reach. Engage instantly. Turn comments into customers. Manychat is your all-in-one automation tool to stay personal at scale, never miss a message, and convert social engagement into sales — right from your phone. We work with Instagram, WhatsApp, Facebook Messenger, GROW: BUILD A REAL AUDIENCE THAT STICKS Stop playing the algo’s game. Start growing with tools that actually catch engagement and boost reach. Automatically reply to story mentions, post comments, or reel replies — so your followers keep coming back for more. - Prebuilt automations for posts, comments, messages, and stories - Auto-respond to engagement that would otherwise get buried or move on - Preview and launch new flows in seconds ENGAGE: STAY PERSONAL AT SCALE What if you never missed another message? Manage all your DMs from Instagram, TikTok, Facebook, WhatsApp, Telegram, and more — in one app. Set default replies, answer FAQs, and send offers or freebies in real time. - Live Chat lets you reply instantly (or assign to your team) - Message templates for fast responses with your personality - Push notifications keep you in the loop - Don’t switch between apps - centralize all convos in Manychat SELL: TURN ATTENTION INTO REVENUE Tired of likes and comments that never convert? Set up automations that guide your audience from curiosity to conversion. - Quickly drop affiliate links and discount codes - Capture emails, phone numbers, or any other info you need from users with ease - Track clicks, opens, and conversions directly in the app - Iterate quickly with on-the-go performance stats START FREE Sign up with your social handle or email. Get your time back — and let your socials finally start working for you. Privacy Policy: https://manychat.com/privacy.html Terms of Use (EULA): https://manychat.com/legal/tos

About

Loom

Easily record your screen or camera on the go and share it instantly via a link. This app facilitates asynchronous video communication for teams, allowing for comments, reactions, and library management.

Highlights
  • Screen, camera, and audio recording
  • Instant link sharing
  • Time-stamped comments and reactions
  • Cloud saving and library management
  • Video playback speed adjustment
  • Security and access controls
Features
Read full description

LOOM FOR iOS Record your screen or camera with one tap. Share that content in an instant with a link. Loom for iOS is the fastest, easiest way to record content on-the-go and stay connected with your team. Whether you’re screen recording product demos, giving feedback, or simply sharing your thoughts, Loom makes it simple to stay in the loop with async video. TRUSTED BY THE BEST Over 14 million people across 200,000 companies use Loom to record, share, and review asynchronous video. From HubSpot, to Atlassian, to Netflix, Loom is the screen recording and collaboration tool of choice for top companies. EVERYTHING YOU NEED AND MORE Using Loom, you can collaborate with your team, add time-stamped comments and reactions to those videos, and save videos you’ve recorded to your device. Now, you can spend less time crafting the perfect email in-between meetings, and say it with video using Loom for iOS. KEY FEATURES • Record your screen, camera, microphone, and internal audio • Automatically save videos to the cloud and share them instantly with a link • Get notified when someone views, reacts, or comments on your video • Leave time-based comments and emoji reactions • Manage your Loom video library on-the-go and across devices • Choose who can see your video with security and access controls • Download recordings to your camera roll • Adjust video playback speed • Edit and trim your video using the Loom web app ABOUT LOOM Loom is the leading video communication platform for async work. Engineered for simplicity and speed, you can record, watch, and share videos to move work forward whether you're at your desk or on the move. LOOM IN THE NEWS "Why are we all trapped in enterprise chat apps if we talk 6x faster than we type, and our brain processes visual info 60,000x faster than text?...now is the time for Loom." – TechCrunch "It fills this gap between writing an email and taking the time to have a meeting or conference...it's rare to have something that's low friction and high impact, while also adding personal connection." – Forbes “Asynchronous video is catching on fast, and Loom thinks it's going to change the way we work. And maybe do everything else, too.” – Protocol

Screenshots

Manychat4 screens
Loom4 screens

Verdict

The call

The clearest difference is rating: Loom at 4.8 against Manychat's 4.3. Loom also leads on in-app purchases (none vs 4) and ratings volume (19K vs 2.1K). Manychat's advantage is chart position (#37 vs unranked). On price, review sentiment, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Manychat sells 4 in-app purchases, starting at $17.00 per month. Loom asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

Loom holds the better App Store score, 4.8 against 4.3. That said, the two scores are not equally well evidenced: Loom has 19K ratings behind it against 2.1K, so its average is the more settled of the two. Written reviews point the same way: 40% of Manychat's written reviews are positive against 42% of Loom's.

UpkeepUpdate frequency

Manychat ships an update every 2 weeks, Loom weekly. Both last shipped on September 23, 2026.

Scorecard4 real differences · 7 level
Manychat versus Loom: the parameters behind the verdict, then further details
ParameterManychatLoom
PriceFreeFree
Rating4.3 (2.1K ratings)4.8 (19K ratings) — better
Positive reviews40.0% of reviews41.9% of reviews — better
Number of ratings2.1K19K — better
Update frequencyEvery 2 weeksWeekly — better
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFreemium
Best chart rank#37 — better
DevicesiPhoneiPhone, iPad — better
Requires iOS17.0 — better18.5
Further details — not scored
Size103 MB47 MB
Age rating4+4+
DeveloperManychatLoom, Inc

Customer experience

Manychat

All ratings2,115 ratings
Positive80.6%
Neutral3.3%
Negative16.1%
Written reviews715 reviews
Positive40.0%
Neutral7.1%
Negative52.9%

Loom

All ratings18,965 ratings
Positive95.4%
Neutral1.5%
Negative3.1%
Written reviews344 reviews
Positive41.9%
Neutral7.6%
Negative50.6%

User reviews

Manychat

From 2.1K App Store ratings

What we love

  • 🚀 Efficient automation
  • 👍 Easy to use
  • 💡 Helpful for business growth
  • 🔒 Secure platform
  • 🤖 Powerful chatbot features

Room to improve

  • 🐛 Glitchy app performance
  • 🔍 Difficult to manage accounts
  • 💸 Expensive subscription
  • 🚫 Poor customer support
  • ⚠️ Unreliable functionality

Loom

From 19K App Store ratings

What we love

  • 🚀 Easy to use
  • 📹 Great video quality
  • 💡 Useful for communication and collaboration
  • 🕰️ Time-saving
  • 👍 User-friendly interface

Room to improve

  • 🐛 Buggy app, crashes frequently
  • 🔇 Audio issues, sync problems
  • ⏱️ Slow upload/processing times
  • 🔒 Login/account issues
  • 🤖 Poor mobile app experience

Bugs and requests

Manychat

Reported bugs

5 issues
  • Inability to connect social media accounts
  • Automation failures and delays
  • Inconsistent app behavior
  • Syncing issues between web and mobile
  • Unexpected account lockouts

Requested features

5 requests
  • Ability to delete accounts and contacts
  • Improved mobile app experience
  • Better integration with other platforms
  • More customization options
  • Enhanced notification system

Loom

Reported bugs

4 issues
  • Videos not saving or uploading properly
  • Recordings cutting off unexpectedly
  • Inability to access team/shared folders in mobile app
  • Inconsistent performance across devices

Requested features

5 requests
  • Add ability to record screen and camera simultaneously
  • Improve editing capabilities
  • Allow downloading of recorded videos
  • Provide more customization options
  • Integrate with more platforms/services

In-app purchases

4 purchases

Manychat

Subscriptions4
  • Essential – Monthly14 Days trial$17.001 Month
  • Pro – Monthly14 Days trial$39.001 Month
  • Essential – Yearly14 Days trial$169.001 Year
Show 1 more
  • Pro – Yearly14 Days trial$349.001 Year
None

Loom

No in-app purchases

Questions

Is Manychat free?
Manychat is free to download, with in-app purchases available.
Is Loom free?
Loom is free to download, with no in-app purchases.
Which has better reviews, Manychat or Loom?
Loom is rated higher. Manychat averages 4.3 out of 5 from 2.1K ratings, while Loom averages 4.8 from 19K ratings.
Do Manychat or Loom have ads?
Neither Manychat nor Loom shows ads.
Which is updated more often, Manychat or Loom?
Manychat ships an update every 2 weeks, and Loom weekly. Most recently, Manychat was updated on September 23, 2026 and Loom on September 23, 2026.

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