Comparison

HubSpot vs Loom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HubSpot

Manage sales and marketing campaigns on the go. Access contacts, deals, and emails instantly to act on leads and prepare for meetings without needing a desktop.

Highlights
  • AI-powered CRM
  • Lead management
  • Deal tracking
  • Email integration
  • Campaign management
  • Contact organization
Features
Read full description

The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.

About

Loom

Easily record your screen or camera on the go and share it instantly via a link. This app facilitates asynchronous video communication for teams, allowing for comments, reactions, and library management.

Highlights
  • Screen, camera, and audio recording
  • Instant link sharing
  • Time-stamped comments and reactions
  • Cloud saving and library management
  • Video playback speed adjustment
  • Security and access controls
Features
Read full description

LOOM FOR iOS Record your screen or camera with one tap. Share that content in an instant with a link. Loom for iOS is the fastest, easiest way to record content on-the-go and stay connected with your team. Whether you’re screen recording product demos, giving feedback, or simply sharing your thoughts, Loom makes it simple to stay in the loop with async video. TRUSTED BY THE BEST Over 14 million people across 200,000 companies use Loom to record, share, and review asynchronous video. From HubSpot, to Atlassian, to Netflix, Loom is the screen recording and collaboration tool of choice for top companies. EVERYTHING YOU NEED AND MORE Using Loom, you can collaborate with your team, add time-stamped comments and reactions to those videos, and save videos you’ve recorded to your device. Now, you can spend less time crafting the perfect email in-between meetings, and say it with video using Loom for iOS. KEY FEATURES • Record your screen, camera, microphone, and internal audio • Automatically save videos to the cloud and share them instantly with a link • Get notified when someone views, reacts, or comments on your video • Leave time-based comments and emoji reactions • Manage your Loom video library on-the-go and across devices • Choose who can see your video with security and access controls • Download recordings to your camera roll • Adjust video playback speed • Edit and trim your video using the Loom web app ABOUT LOOM Loom is the leading video communication platform for async work. Engineered for simplicity and speed, you can record, watch, and share videos to move work forward whether you're at your desk or on the move. LOOM IN THE NEWS "Why are we all trapped in enterprise chat apps if we talk 6x faster than we type, and our brain processes visual info 60,000x faster than text?...now is the time for Loom." – TechCrunch "It fills this gap between writing an email and taking the time to have a meeting or conference...it's rare to have something that's low friction and high impact, while also adding personal connection." – Forbes “Asynchronous video is catching on fast, and Loom thinks it's going to change the way we work. And maybe do everything else, too.” – Protocol

Screenshots

HubSpot4 screens
Loom4 screens

Verdict

The call

The clearest difference is monetization model: HubSpot at free against Loom's freemium. On price, rating, review sentiment and ratings volume there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.7 for HubSpot against 4.8 for Loom. Both are backed by a comparable volume of ratings — 16K and 19K respectively. Written reviews are what separate them: 46% of HubSpot's written reviews are positive against 42% of Loom's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly weekly. Both last shipped on November 8, 2026.

Scorecard1 real difference · 9 level
HubSpot versus Loom: the parameters behind the verdict, then further details
ParameterHubSpotLoom
PriceFreeFree
Rating4.7 (16K ratings)4.8 (19K ratings) — better
Positive reviews45.6% of reviews — better41.5% of reviews
Number of ratings16K19K — better
Update frequencyWeeklyWeekly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPadiPhone, iPad
Requires iOS17.0 — better18.5
Further details — not scored
Size161 MB51 MB
Age rating4+4+
DeveloperHubSpot, Inc.Loom, Inc

Customer experience

HubSpot

All ratings15,877 ratings
Positive93.6%
Neutral2.8%
Negative3.6%
Written reviews599 reviews
Positive45.6%
Neutral12.5%
Negative41.9%

Loom

All ratings19,248 ratings
Positive95.4%
Neutral1.5%
Negative3.1%
Written reviews532 reviews
Positive41.5%
Neutral8.1%
Negative50.4%

User reviews

HubSpot

From 16K App Store ratings

What we love

  • 👍 Simple to use
  • 🚀 Ease of use
  • 🚀 Intuitive user interface
  • 🚀 Streamlined workflow
  • 👍 Great business tool

Room to improve

  • 🐛 Buggy app with crashes
  • 🐛 Unreliable search function
  • 🔒 Lack of security features
  • 🔒 No biometric or PIN protection
  • 👎 Limited functionality compared to desktop

Loom

From 19K App Store ratings

What we love

  • 🚀 Easy to use
  • 📹 Great video quality
  • 💡 Useful for communication and collaboration
  • 🕰️ Time-saving
  • 👍 User-friendly interface

Room to improve

  • 🐛 Buggy app, crashes frequently
  • 🔇 Audio issues, sync problems
  • ⏱️ Slow upload/processing times
  • 🔒 Login/account issues
  • 🤖 Poor mobile app experience

Bugs and requests

HubSpot

Reported bugs

4 issues
  • Conversations tab not working
  • Notifications not showing up
  • Inability to log in on mobile
  • Data loss and account deletion issues

Requested features

6 requests
  • Ability to attach files to emails
  • More customization options
  • Better integration with other tools
  • Improved mobile optimization
  • Access to service tickets and support
Show 1 more
  • Easier task and pipeline management

Loom

Reported bugs

4 issues
  • Videos not saving or uploading properly
  • Recordings cutting off unexpectedly
  • Inability to access team/shared folders in mobile app
  • Inconsistent performance across devices

Requested features

5 requests
  • Add ability to record screen and camera simultaneously
  • Improve editing capabilities
  • Allow downloading of recorded videos
  • Provide more customization options
  • Integrate with more platforms/services

In-app purchases

None

HubSpot

No in-app purchases

None

Loom

No in-app purchases

Questions

Is HubSpot free?
HubSpot is free to download, with no in-app purchases.
Is Loom free?
Loom is free to download, with no in-app purchases.
Which has better reviews, HubSpot or Loom?
Loom is rated higher. HubSpot averages 4.7 out of 5 from 16K ratings, while Loom averages 4.8 from 19K ratings.
Do HubSpot or Loom have ads?
Neither HubSpot nor Loom shows ads.
Which is updated more often, HubSpot or Loom?
HubSpot ships an update weekly, and Loom weekly. Most recently, HubSpot was updated on November 8, 2026 and Loom on November 8, 2026.

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