Comparison

HighLevel vs Loom

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HighLevel

This all-in-one sales and marketing platform empowers agencies and marketers to capture leads, automate communication, and manage client relationships. It provides tools for website and landing page creation, lead capture, and automated messaging across multiple channels.

Highlights
  • Lead capture tools
  • Landing page builder
  • Automated messaging
  • Website creation
  • Appointment scheduling
  • Analytics tracking
Features
Read full description

More Leads = More Customers We Help Agencies & Marketers thrive With Our All-In-One Sales & Marketing Platform [ FOR AGENCIES, BY AGENCIES ] HighLevel is the first-ever all-in-one platform that will give you the tools, support and resources you need to succeed with your agency. • All the tools you need in one platform without having to "duct-tape" multiple platforms together! • Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! • Full Suite Platform for Agencies. Included in the Platform is a full-featured Page Builder to capture leads. • Our intuitive platform allows you to create full-featured websites with custom menus. • Create high-performing and captivating landing pages all in one place! • Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! • Use our built-in tools to collect payments, schedule appointments, and track analytics!

About

Loom

Easily record your screen or camera on the go and share it instantly via a link. This app facilitates asynchronous video communication for teams, allowing for comments, reactions, and library management.

Highlights
  • Screen, camera, and audio recording
  • Instant link sharing
  • Time-stamped comments and reactions
  • Cloud saving and library management
  • Video playback speed adjustment
  • Security and access controls
Features
Read full description

LOOM FOR iOS Record your screen or camera with one tap. Share that content in an instant with a link. Loom for iOS is the fastest, easiest way to record content on-the-go and stay connected with your team. Whether you’re screen recording product demos, giving feedback, or simply sharing your thoughts, Loom makes it simple to stay in the loop with async video. TRUSTED BY THE BEST Over 14 million people across 200,000 companies use Loom to record, share, and review asynchronous video. From HubSpot, to Atlassian, to Netflix, Loom is the screen recording and collaboration tool of choice for top companies. EVERYTHING YOU NEED AND MORE Using Loom, you can collaborate with your team, add time-stamped comments and reactions to those videos, and save videos you’ve recorded to your device. Now, you can spend less time crafting the perfect email in-between meetings, and say it with video using Loom for iOS. KEY FEATURES • Record your screen, camera, microphone, and internal audio • Automatically save videos to the cloud and share them instantly with a link • Get notified when someone views, reacts, or comments on your video • Leave time-based comments and emoji reactions • Manage your Loom video library on-the-go and across devices • Choose who can see your video with security and access controls • Download recordings to your camera roll • Adjust video playback speed • Edit and trim your video using the Loom web app ABOUT LOOM Loom is the leading video communication platform for async work. Engineered for simplicity and speed, you can record, watch, and share videos to move work forward whether you're at your desk or on the move. LOOM IN THE NEWS "Why are we all trapped in enterprise chat apps if we talk 6x faster than we type, and our brain processes visual info 60,000x faster than text?...now is the time for Loom." – TechCrunch "It fills this gap between writing an email and taking the time to have a meeting or conference...it's rare to have something that's low friction and high impact, while also adding personal connection." – Forbes “Asynchronous video is catching on fast, and Loom thinks it's going to change the way we work. And maybe do everything else, too.” – Protocol

Screenshots

HighLevel4 screens
Loom4 screens

Verdict

The call

The clearest difference is monetization model: HighLevel at free against Loom's freemium. HighLevel also leads on iOS requirement (16.6 vs 18.5). Loom's advantage is rating (4.8 vs 4.5) and review sentiment (42% vs 25%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Loom holds the better App Store score, 4.8 against 4.5. That said, the two scores are not equally well evidenced: Loom has 19K ratings behind it against 3.7K, so its average is the more settled of the two. Written reviews point the same way: 25% of HighLevel's written reviews are positive against 42% of Loom's.

UpkeepUpdate frequency

HighLevel ships an update every 10 days, Loom weekly. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.

Scorecard5 real differences · 5 level
HighLevel versus Loom: the parameters behind the verdict, then further details
ParameterHighLevelLoom
PriceFreeFree
Rating4.5 (3.7K ratings)4.8 (19K ratings) — better
Positive reviews24.7% of reviews41.9% of reviews — better
Number of ratings3.7K19K — better
Update frequencyEvery 10 daysWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.6 — better18.5
Further details — not scored
Size352 MB47 MB
Age rating17+4+
DeveloperSynclioLoom, Inc

Customer experience

HighLevel

All ratings3,688 ratings
Positive85.6%
Neutral4.2%
Negative10.2%
Written reviews150 reviews
Positive24.7%
Neutral15.3%
Negative60.0%

Loom

All ratings18,965 ratings
Positive95.4%
Neutral1.5%
Negative3.1%
Written reviews344 reviews
Positive41.9%
Neutral7.6%
Negative50.6%

User reviews

HighLevel

From 3.7K App Store ratings

What we love

  • 🚀 Fundamentally changed everything
  • 🚀 Excellent software
  • 🚀 Great app
  • 🚀 Amazing software
  • 🚀 Comprehensive and simple to use

Room to improve

  • 🐛 Extremely glitchy. Can't handle volume.
  • 🐛 Not reliable
  • 🐛 Doesn't work consistently
  • 🐛 Inconsistent
  • 🐛 Bad just bad

Loom

From 19K App Store ratings

What we love

  • 🚀 Easy to use
  • 📹 Great video quality
  • 💡 Useful for communication and collaboration
  • 🕰️ Time-saving
  • 👍 User-friendly interface

Room to improve

  • 🐛 Buggy app, crashes frequently
  • 🔇 Audio issues, sync problems
  • ⏱️ Slow upload/processing times
  • 🔒 Login/account issues
  • 🤖 Poor mobile app experience

Bugs and requests

HighLevel

Reported bugs

20 issues
  • Login screen freezes
  • Incompatible with older devices
  • Notifications and messages not loading
  • Can't create account
  • App crashes mid call
Show 15 more
  • No notifications
  • Loading issues after update
  • Horrible update
  • New app sucks!
  • Lots of bugs
  • Bad update
  • Keep getting bumped out
  • Terrible new update
  • Can't change any settings
  • Call quality not good
  • Glitchy, rarely ever works
  • App Blacks Out
  • Bad update recently
  • App crash
  • Blank screens and the never ending reload

Requested features

5 requests
  • Dark mode option
  • Advanced analytics dashboard
  • Ability to cc/bcc on new emails
  • Ability to forward previously sent emails
  • Improve email tech and notifications

Loom

Reported bugs

4 issues
  • Videos not saving or uploading properly
  • Recordings cutting off unexpectedly
  • Inability to access team/shared folders in mobile app
  • Inconsistent performance across devices

Requested features

5 requests
  • Add ability to record screen and camera simultaneously
  • Improve editing capabilities
  • Allow downloading of recorded videos
  • Provide more customization options
  • Integrate with more platforms/services

In-app purchases

None

HighLevel

No in-app purchases

None

Loom

No in-app purchases

Questions

Is HighLevel free?
HighLevel is free to download, with no in-app purchases.
Is Loom free?
Loom is free to download, with no in-app purchases.
Which has better reviews, HighLevel or Loom?
Loom is rated higher. HighLevel averages 4.5 out of 5 from 3.7K ratings, while Loom averages 4.8 from 19K ratings.
Do HighLevel or Loom have ads?
Neither HighLevel nor Loom shows ads.
Which is updated more often, HighLevel or Loom?
HighLevel ships an update every 10 days, and Loom weekly. Most recently, HighLevel was updated on September 24, 2026 and Loom on September 23, 2026.

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