Comparison

Quo (formerly OpenPhone) vs HighLevel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Quo (formerly OpenPhone)

This app provides a unified platform for business calls, texts, and customer information, enabling personalized customer relationships at scale. It features AI-powered call answering, flexible routing, and a mini CRM to ensure no customer is missed and to facilitate business growth.

Highlights
  • Unified calls, texts, and customer info
  • Shared inboxes and internal notes
  • Mini CRM with custom contact properties
  • AI-powered 24/7 call answering
  • Flexible call routing
  • Scalable for business growth
Features
Currently charting
Read full description

Never lose a customer with Quo. The only phone system that helps businesses continue to build personal customer relationships at scale. Trusted by more than 90,000 companies — from fast-growing startups to Fortune 500s — and rated #1 in customer satisfaction on G2. Quo brings calls, texts, and customer information together in one platform. Bring clarity to every conversation. Shared inboxes, internal notes, and a mini CRM, gives every teammate the visibility and context they need to make sure each customer doesn't get missed. Respond to every customer. Fast. Built-in AI answers calls 24/7, flexible call flows route customers instantly, and custom contact properties ensure you're there when your customer needs you, while never missing a detail. Scale effortlessly as you grow. From your first customer to your thousandth, Quo adapts with you. No complex setup, no additional training, no growing pains. With Quo, it’s never been easier to close more deals, support more customers, and grow your business — without losing the human touch. Terms of use: https://www.quo.com/terms Privacy policy: https://www.quo.com/privacy

About

HighLevel

This all-in-one sales and marketing platform empowers agencies and marketers to capture leads, automate communication, and manage client relationships. It provides tools for website and landing page creation, lead capture, and automated messaging across multiple channels.

Highlights
  • Lead capture tools
  • Landing page builder
  • Automated messaging
  • Website creation
  • Appointment scheduling
  • Analytics tracking
Features
Read full description

More Leads = More Customers We Help Agencies & Marketers thrive With Our All-In-One Sales & Marketing Platform [ FOR AGENCIES, BY AGENCIES ] HighLevel is the first-ever all-in-one platform that will give you the tools, support and resources you need to succeed with your agency. • All the tools you need in one platform without having to "duct-tape" multiple platforms together! • Capture leads using our landing pages, surveys, forms, calendars, inbound phone system & more! • Full Suite Platform for Agencies. Included in the Platform is a full-featured Page Builder to capture leads. • Our intuitive platform allows you to create full-featured websites with custom menus. • Create high-performing and captivating landing pages all in one place! • Automatically message leads via voicemail, forced calls, SMS, emails, FB Messenger & more! • Use our built-in tools to collect payments, schedule appointments, and track analytics!

Screenshots

Quo (formerly OpenPhone)4 screens
HighLevel4 screens

Verdict

The call

The clearest difference is in-app purchases: HighLevel at none against Quo (formerly OpenPhone)'s 5. Quo (formerly OpenPhone)'s advantage is chart position (#54 vs unranked) and review sentiment (34% vs 25%). On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Quo (formerly OpenPhone) sells 5 in-app purchases, starting at $21.00 per month. HighLevel asks for nothing beyond the download.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.4 for Quo (formerly OpenPhone) against 4.5 for HighLevel. Both are backed by a comparable volume of ratings — 11K and 3.7K respectively. Written reviews are what separate them: 34% of Quo (formerly OpenPhone)'s written reviews are positive against 25% of HighLevel's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 10 days. Both last shipped on September 24, 2026.

Scorecard4 real differences · 7 level
Quo (formerly OpenPhone) versus HighLevel: the parameters behind the verdict, then further details
ParameterQuo (formerly OpenPhone)HighLevel
PriceFreeFree
Rating4.4 (11K ratings)4.5 (3.7K ratings) — better
Positive reviews34.1% of reviews — better24.7% of reviews
Number of ratings11K — better3.7K
Update frequencyEvery 10 daysEvery 10 days
AdsNoNo
In-app purchasesYesNo — better
MonetizationFree with in-app purchasesFree — better
Best chart rank#54 — better—
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS15.0 — better16.6
Further details — not scored
Size133 MB352 MB
Age rating4+17+
DeveloperOpenPhone Technologies IncSynclio

Customer experience

Quo (formerly OpenPhone)

All ratings10,793 ratings
Positive84.3%
Neutral3.9%
Negative11.8%
Written reviews750 reviews
Positive34.1%
Neutral8.1%
Negative57.7%

HighLevel

All ratings3,688 ratings
Positive85.6%
Neutral4.2%
Negative10.2%
Written reviews150 reviews
Positive24.7%
Neutral15.3%
Negative60.0%

User reviews

Quo (formerly OpenPhone)

From 11K App Store ratings

What we love

  • 🚀 Great phone
  • 👍 Fantastic App
  • 👍 Great app!
  • 👍 Great service
  • 👍 Amazing!

Room to improve

  • 🔇 Unable to mute individual numbers
  • 🐛 SMS notifications don't alert sometimes
  • 🔒 Forced to let AI read all of our messages
  • 🔒 Scam
  • 🔒 Complex Registration

HighLevel

From 3.7K App Store ratings

What we love

  • 🚀 Fundamentally changed everything
  • 🚀 Excellent software
  • 🚀 Great app
  • 🚀 Amazing software
  • 🚀 Comprehensive and simple to use

Room to improve

  • 🐛 Extremely glitchy. Can't handle volume.
  • 🐛 Not reliable
  • 🐛 Doesn't work consistently
  • 🐛 Inconsistent
  • 🐛 Bad just bad

Bugs and requests

Quo (formerly OpenPhone)

Reported bugs

20 issues
  • Messages don't always appear
  • Does Not Work for SMS Verification
  • Bad connection
  • OTP malfunction
  • Issues with calls showing as scam
Show 15 more
  • Muffled sound quality
  • Incorrect notifications
  • Calls not ringing or going to voicemail
  • Texts not sending
  • Dropped calls
  • Syncing issues with contacts
  • Delayed notifications
  • Ringtone issues
  • Billing issues
  • Account blocking
  • Porting issues
  • Inability to delete messages
  • Call quality issues
  • Number showing as spam
  • Inability to search messages by number

Requested features

5 requests
  • Make it Conference Call option
  • Custom Notification Tones
  • Transfer Call & 3 Way
  • Dark mode option
  • Advanced analytics dashboard

HighLevel

Reported bugs

20 issues
  • Login screen freezes
  • Incompatible with older devices
  • Notifications and messages not loading
  • Can't create account
  • App crashes mid call
Show 15 more
  • No notifications
  • Loading issues after update
  • Horrible update
  • New app sucks!
  • Lots of bugs
  • Bad update
  • Keep getting bumped out
  • Terrible new update
  • Can't change any settings
  • Call quality not good
  • Glitchy, rarely ever works
  • App Blacks Out
  • Bad update recently
  • App crash
  • Blank screens and the never ending reload

Requested features

5 requests
  • Dark mode option
  • Advanced analytics dashboard
  • Ability to cc/bcc on new emails
  • Ability to forward previously sent emails
  • Improve email tech and notifications

In-app purchases

5 purchases

Quo (formerly OpenPhone)

Subscriptions5
  • Starter Plan7 Days trial$21.001 Month
  • Starter Plan - 2 Numbers$26.001 Month
  • Starter Plan - 3 Numbers$31.001 Month
Show 2 more
  • Starter Plan - 4 Numbers$51.991 Month
  • Starter Plan - 5 Numbers$64.991 Month
None

HighLevel

No in-app purchases

Questions

Is Quo (formerly OpenPhone) free?
Quo (formerly OpenPhone) is free to download, with in-app purchases available.
Is HighLevel free?
HighLevel is free to download, with no in-app purchases.
Which has better reviews, Quo (formerly OpenPhone) or HighLevel?
HighLevel is rated higher. Quo (formerly OpenPhone) averages 4.4 out of 5 from 11K ratings, while HighLevel averages 4.5 from 3.7K ratings.
Do Quo (formerly OpenPhone) or HighLevel have ads?
Neither Quo (formerly OpenPhone) nor HighLevel shows ads.
Which is updated more often, Quo (formerly OpenPhone) or HighLevel?
Quo (formerly OpenPhone) ships an update every 10 days, and HighLevel every 10 days. Most recently, Quo (formerly OpenPhone) was updated on September 24, 2026 and HighLevel on September 24, 2026.

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