great app in theory, riddled with bugs
phantom notifications that won’t go away and laughably-inaccurate voice transcriptions
They STOLE my phone number
These people are pure scamming thieves. They stole my phone number I ported in and had for over TWENTY YEARS!!
NEVER do business with these people!!
NEVER do business with these people!!
Not Reliable
This company sucks. Customer service is non existent and the numbers are always glitching out and shutting down. Not reliable. Do not use for business!
Terrible Customer Service & User Interface…
I was looking for a reliable internet calling app. When properly working this app has pretty decent quality calls. However, I attempted to recharge my service and the option isn’t properly presenting in app and “customer service” said they’d forward it to the billing team but almost a week later there still hasn’t been resolution. Additionally, they charge full price for the subscription but limit calls to 3 a day of an i.d. is not loaded. Whom in their right mind wants to give sensitive information to a 3rd party app and a non regulated company? It’s a ridiculous request.
The appropriate thing to is to set a date limit (90, 180, etc) and if things are not verified in that way then cut all service but don’t have people paying full price for a service and then restricting the service, that is criminal.
Also, customer service can take anywhere from a few days to several weeks to get back to you. If there’s a matter expect to recieve half responses or no response at all.
Their internal ui is different than ours. They sent me screenshots for a ui that is not present on their site or in the app. All not useful at all and the problem remains unresolved.
I’ll be looking for a much better app with more pristine delivery and customer care
The appropriate thing to is to set a date limit (90, 180, etc) and if things are not verified in that way then cut all service but don’t have people paying full price for a service and then restricting the service, that is criminal.
Also, customer service can take anywhere from a few days to several weeks to get back to you. If there’s a matter expect to recieve half responses or no response at all.
Their internal ui is different than ours. They sent me screenshots for a ui that is not present on their site or in the app. All not useful at all and the problem remains unresolved.
I’ll be looking for a much better app with more pristine delivery and customer care
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Unprofessional
I would not use this company if you depend on a correct and timely service. This company has cost me money and time I cannot get back. Beware!
