Wrong Line Ported, Zero Phone Support & Port-Back Failure
Quo had ZERO phone support when I urgently needed help. I was repeatedly sent to email agents and automated bots with no real-time assistance.
Their website did not clearly warn that if you have two phone lines on one phone, the porting process could automatically select the wrong line and disrupt your service. That is exactly what happened—the WRONG number was ported, creating a major mess with my phone service.
I spent many wasted hours over multiple days dealing with Quo, their email support, lost work and my carrier just trying to get my number ported back correctly.
For a company handling something as critical as phone numbers and business communications, this level of support is unacceptable. This caused lost time, disrupted my business, and could have been avoided with clear instructions and actual phone support.
Their website did not clearly warn that if you have two phone lines on one phone, the porting process could automatically select the wrong line and disrupt your service. That is exactly what happened—the WRONG number was ported, creating a major mess with my phone service.
I spent many wasted hours over multiple days dealing with Quo, their email support, lost work and my carrier just trying to get my number ported back correctly.
For a company handling something as critical as phone numbers and business communications, this level of support is unacceptable. This caused lost time, disrupted my business, and could have been avoided with clear instructions and actual phone support.
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Scam
I cancel my subscription but they still keep taking money in my bank account even after deleting the account, am calling my bank on monday
DO NOT USE THIS APP FOR YOUR BUSINESS
Quo is constantly down and never working right. The problems occur almost daily and there’s no one you can talk to about it. There’s just a constant message on their website saying “our team is aware of an issue and we’re working to fix it” but it never gets better. If your thinking of using this app do yourself a favor and run!!!
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Simply do not fix my problems
I’ve been with this company for three years. I’m very disappointed. I’m never able to reach anyone and when having someone to reach out would be very nice inconvenient for my company, but unfortunately, that is not the case. Very disappointed in my choice.
10/10
I got it just because of sona. You can have your own personal assistant that answers calls 24/7 no sleep, no feelings. I love sona and this whole app. Best $20 monthly I have ever spent. Thank you quo
