Did yall just push an update that undid the iPhone Duo compatibility fix… lol
Please.
People not able to call
I am not getting any calls at all…Everyone says it’s not even ringing….paying for subscription for no reason…waste of money
Issues with Setup
Took forever to get past first registration steps. Would not let me continue after the drop downs until I went back to first box that allows the keyboard and was then able to choose continue. Now it won’t let me complete the ftc text message registration. Saved as a draft for now. It seems it doesn’t like my website??
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Needs help
Cool app. But having issues getting notifications. Doesn’t seem like there’s ever any updates also??.. Plus customer support is terrible. Ai features are nice but some things definitely need to change. When you’re charging $200+ a month for Ai support but don’t even offer a real person with customer support, priorities are dead wrong. Hope they sort things out cause I’m in the fence.
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An absolute essential for Realtors & Small Business Owners!
I seriously cannot recommend Quo enough!! I’ve used it for two different businesses, first when I had a small pet care business and now as a realtor, and I absolutely LOVE it. It has made managing my business so much easier! I originally got it because I was constantly getting spam calls and missing potential clients, but it’s become so much more useful than I expected.
I love having my business calls and texts separate from my personal number, and the organization is AMAZING. The call recordings, summaries, contact details, and analytics are all so helpful, especially when I’m juggling multiple clients. And Sona, the AI assistant, is honestly one of the best features! It handles calls when I’m unavailable, takes notes, and the fact that it can understand Spanish has been a game changer for me since I have mostly Spanish speaking clients. I’m all honesty I am pretty forgetful, so being able to go back and reference conversations has been a lifesaver. If you’re a realtor or small business owner, I seriously recommend giving Quo a try. It’s worth every penny, and I don’t see myself ever going without it!!
I love having my business calls and texts separate from my personal number, and the organization is AMAZING. The call recordings, summaries, contact details, and analytics are all so helpful, especially when I’m juggling multiple clients. And Sona, the AI assistant, is honestly one of the best features! It handles calls when I’m unavailable, takes notes, and the fact that it can understand Spanish has been a game changer for me since I have mostly Spanish speaking clients. I’m all honesty I am pretty forgetful, so being able to go back and reference conversations has been a lifesaver. If you’re a realtor or small business owner, I seriously recommend giving Quo a try. It’s worth every penny, and I don’t see myself ever going without it!!
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Lots of bugs
They really need to get their software or whatever down I swear every day or every other day there is something wrong with this app
Disappointed
Doesnt seem to be any humans working at Quo. It said I had renewed a line I had already changed and deleted. Apple shows I cancelled. I was supposed to be issued a ticket number through email, but nothing for 48 hrs 🤦♀️
Junk
If you value the ability to answer your calls and speak to people and run your business with any level of professionalism and expertise, then you should probably never use Quo. They’re absolutely horrible and not only that they have zero customer service. You can actually talk to somebody about your issues. And you end up getting your number stuck in their portal and have to pour it out to another carrier later on. It’s a huge mess.
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Misguided leadership
New rebrand making everything look ugly. Dark mode now has background color black instead of a more elegant dark purple. Instead of actually improving core functionality such as how new messages on phone only appearing after 10 second wait, or replying directly to a message in team chat, they focus on adding more bright yellow colors so their UI looks trash. International calls that do not connect are still billed anyway. Their support emails are mostly just canned responses and do not address your issue directly. Wait times for a response can be up to 4-6 days.
Extremely delusional company
Extremely delusional company
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Forced to Update App But Cannot
OpenPhone (will never call you Quo, sorry), now simply shows me an “Update required” message on my iPhone when I attempt to access my OpenPhone account. I haven’t updated iOS for any app, as it will make my phone virtually inoperable and halve the battery life of my phone, per Apple’s planned obsolescence strategy. LinkedIn, and other apps that followed this route, I simply uninstalled. With OpenPhone, seems I may need to cancel my subscription with them, now that they aren’t even allowing me to access it. Anyone supplying business-critical communication software should support prior iOS versions, full stop. Add this to the monumental #FailPile for OpenPhone.
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Connection issues
Connectivity is not the best and calls often get dropped. Not particularly user friendly. Will be switching to another company once subscription is up
LOVE IT!
I use Quo for my business and it is incredible! The call quality is always great, I do wish they offered group texting but other than that, it’s perfect!! I moved from another clunky service that was very complicated, this is simple and easy, the text features is life-changing!
Phone number doesn’t work
I set up and poured a phone number and verified everything worked and then at some point it stopped working unbeknownst to me and I have no idea how long this phone has not worked. When I tried to get in touch with support it’s all email tickets and no one seem serious about following up. 1 star because a human is locked behind some magic secret door that no one can ever reach or talk to
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Wrong Line Ported, Zero Phone Support & Port-Back Failure
Quo had ZERO phone support when I urgently needed help. I was repeatedly sent to email agents and automated bots with no real-time assistance.
Their website did not clearly warn that if you have two phone lines on one phone, the porting process could automatically select the wrong line and disrupt your service. That is exactly what happened—the WRONG number was ported, creating a major mess with my phone service.
I spent many wasted hours over multiple days dealing with Quo, their email support, lost work and my carrier just trying to get my number ported back correctly.
For a company handling something as critical as phone numbers and business communications, this level of support is unacceptable. This caused lost time, disrupted my business, and could have been avoided with clear instructions and actual phone support.
Their website did not clearly warn that if you have two phone lines on one phone, the porting process could automatically select the wrong line and disrupt your service. That is exactly what happened—the WRONG number was ported, creating a major mess with my phone service.
I spent many wasted hours over multiple days dealing with Quo, their email support, lost work and my carrier just trying to get my number ported back correctly.
For a company handling something as critical as phone numbers and business communications, this level of support is unacceptable. This caused lost time, disrupted my business, and could have been avoided with clear instructions and actual phone support.
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Scam
I cancel my subscription but they still keep taking money in my bank account even after deleting the account, am calling my bank on monday
DO NOT USE THIS APP FOR YOUR BUSINESS
Quo is constantly down and never working right. The problems occur almost daily and there’s no one you can talk to about it. There’s just a constant message on their website saying “our team is aware of an issue and we’re working to fix it” but it never gets better. If your thinking of using this app do yourself a favor and run!!!
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Simply do not fix my problems
I’ve been with this company for three years. I’m very disappointed. I’m never able to reach anyone and when having someone to reach out would be very nice inconvenient for my company, but unfortunately, that is not the case. Very disappointed in my choice.
10/10
I got it just because of sona. You can have your own personal assistant that answers calls 24/7 no sleep, no feelings. I love sona and this whole app. Best $20 monthly I have ever spent. Thank you quo
Makes my job harder and more time consuming
With all the bugs and limitations, it feels like this app is still in beta. Here are some things that could be better:
- Calls do not go through often.
- Cannot copy/paste to write snippets which is crucial for sharing work-related links.
- There’s no access to snippets at all on the browser.
- Browsers version is so slow and often unresponsive. It takes so long to load that I end up having to switch back to mobile.
- Notifications that won’t go away (even after updating)
- Badges and previews don’t work so I have to constantly check the app itself to see if I missed a tiny ding because nothing shows on my badge notifications ever. Frustrating for hearing-impaired persons.
- Calls do not go through often.
- Cannot copy/paste to write snippets which is crucial for sharing work-related links.
- There’s no access to snippets at all on the browser.
- Browsers version is so slow and often unresponsive. It takes so long to load that I end up having to switch back to mobile.
- Notifications that won’t go away (even after updating)
- Badges and previews don’t work so I have to constantly check the app itself to see if I missed a tiny ding because nothing shows on my badge notifications ever. Frustrating for hearing-impaired persons.
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QUO
If I could rate less than 0 I would
