Loom Reviews: Is It Legit?

Customer Experience

Positive experience41.2% of reviews
Neutral8.1% of reviews
Negative experience50.7% of reviews

~ Based on 529 written reviews from the US App Store.

What users say about Loom

Is Loom Safe?

Loom: Screen Recorder appears safe based on user ratings. AppsHunter Safety Score for Loom is 96/100.

This assessment is based on 19,176 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.5% of ratings suggest some concerns
3.1% of ratings point to a risky experience

~ Based on 19,176 App Store ratings for Loom.

Is Loom Legit?

Loom: Screen Recorder appears to be a legitimate app. AppsHunter Legitimacy Score for Loom is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Effective on my phone

This app makes making content for B2B easy and effective. I can use the teleprompting tool so I don’t have to remember what to say and I ca be myself.

Great app

Loom is remarkable for video content

Atlassian :-(((

Used to be brilliant. Then the big greedy Atlassian took it over and utterly ruined it. Cancelling subscription.

英文を書き出してくれるのは便利

翻訳機能は無いが、英語を書き出してくれて、一括コピーできる。ChatGPTなどにペーストして要約を頼んで、それを読んだ後にビデオを観れば、英語聞き取りが得意でなくてもなんとかなりそうです!ありがとう😊

A must have

Learn , love , respect

Nützliche App

Kann ich empfehlen, vorallem bei Coaching

Great

Great

Yhea maybe not so good…

I used to use this app when I was small it glitched soooo much and I could only make 25 I only needed the face cam rn and we (my mom,dad and I) can’t access it for free lol it’s so weird there’s NO tutorial add one pls my fans are waiting

Most unnecessarily inconvenient app ever

If there were a psyops campaign to infuriate the working public by forcing them to install a comically invasive, disruptive app lacking user controls Loom wins. Besides consuming your entire computer’s CPU—way beyond usual video apps that let you use a browser—I mean, I can’t say how much I dislike this app.
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It’s hang on iOS devices

Sometimes after recording a video the app got stuck and sometimes i saw black screen. I’ve updated my 17 max to the latest version (26.6.2)

Brilliant

This is one of my favourite apps. Thank you, Loom! All the best!

Video error

I tried making a video l, and for some reason It justs loading for forever. I cant even download the videos I made

Easy to use

Makes life super easy

The worst experience ever

All of my videos recorded on phone or get corrupted. What was once the best and Easy to use app. Brcame a nightmare. Crazy

Uploads videos 10% of the time

I’ve used loom for about 4 years, and over the past 3 months, the iOS app stopped uploading videos 90% of the time. I can still watch them on my iPhone, but can’t view it on other devices or download the video to my device. Extremely frustrating, especially with the huge price hike

Oh no Atlassian

If Loom wasn't clunky enough Atlassians purchase will introduce this software giants user difficulty issues.

Don’t use it

Horrible app. So hard to leave and join different workspaces. Watched multiple tutorials for an hour and I’m still stuck with the same issue. Not user friendly at all. DO NOT USE

Stalled uploads, and difficulty adding tags

My uploads are stalled. And when adding tags I enter text, it briefly shows existing tags but too briefly to tap and add one. Looks like screen is refreshing before I can tap (maybe related to video still trying to upload but stalled?)

Unexpected Subscription Change Instead of Account Deletion

I created a Loom account only because it was required for a job application. I never used the service afterward and wanted to delete my account, but that turned out to be unnecessarily difficult. Instead of deleting my account, I received an email saying my subscription had been moved to the Starter plan—even though I never requested that. This felt confusing and misleading. Users should have a simple, clear option to permanently delete their accounts.
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Love it

Must have app