Charges
I downgraded my account yet just got charged and have looked for over an hour trying to find contact information so I can discuss this issue with Upwork. So far I cannot find and email or phone number under “customer support” or “contact”
MME-Smith
Got Scammed
I got scammed on Upwork by someone who pretended to be a paying client. What they really wanted was for me to deposit their check, and send it to them.
Jjdjdhdhdhehdhdhdhdh
MCP integration is killing proposals
Everyone is getting outpaced by Claude MCP server that companies are using. Regular freelancers are having an impossible time competing against the companies on here that have Claude crawling your site 24/7 and auto submitting proposals and outbidding everyone. There’s no strategy anymore, just spam. The experience is going downhill fast for normal users.
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VVinny_S
Technical improvements
There number of improvements to the app which would really help customer experience
Cchar2007
It’s changed
I loved Upwork from 2021 to 2023. It was a fair marketplace where good freelancers could build a business, and I built mine on it with a 100% job success score. It's a different platform now, and not for the better.
Freelancers are now charged just to be visible. If clients can't find me, I can't win work, and if I can't win work, Upwork earns nothing from me. Applying for jobs means buying Connects in bulk, often for jobs that already have dozens of applicants and may never be filled. That's paying for the chance to be considered, not for results.
Then there's the money itself. Upwork already takes its cut of every contract, and then there are fees to withdraw the earnings I worked for. Charging at every step feels greedy, not fair.
The old Upwork worked because freelancers and clients both won, and so did Upwork. Please bring back that model: free visibility, affordable applications, and fewer fees on money already earned. Right now it feels like freelancers are the product, not the community.
Freelancers are now charged just to be visible. If clients can't find me, I can't win work, and if I can't win work, Upwork earns nothing from me. Applying for jobs means buying Connects in bulk, often for jobs that already have dozens of applicants and may never be filled. That's paying for the chance to be considered, not for results.
Then there's the money itself. Upwork already takes its cut of every contract, and then there are fees to withdraw the earnings I worked for. Charging at every step feels greedy, not fair.
The old Upwork worked because freelancers and clients both won, and so did Upwork. Please bring back that model: free visibility, affordable applications, and fewer fees on money already earned. Right now it feels like freelancers are the product, not the community.
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JBJen Brooks
