Service ticket functionality is very limited
We moved to HubSpot from Zendesk to have full integration of CRM and HelpDesk. With Zendesk we had a mobile app that allowed us to handle service tickets with the same functionality as in our desktops or laptops. Not with this app. Service tickets functionality is very limited. We need to be able to handle customers service requests even when away from our office.
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Awful
I have used this CRM for 10 years and it feels like a prison sentence. It is expensive and tedious and is the polar opposite of being user friendly. I cannot wait until our contract ends.
Confusing Pricing and Poor User Experience with HubSpot
The application is extremely confusing, especially regarding how to use it and how the pricing system works. Inside the platform, they constantly push different packages and upgrades onto users who may not fully understand the system. Everything feels unnecessarily complicated and disorganized.
I signed up for HubSpot because of the positive reviews, but honestly, my experience was completely different. At this point, I do not believe many of those reviews reflect real customer experiences.
I definitely do not recommend HubSpot based on my experience.
I signed up for HubSpot because of the positive reviews, but honestly, my experience was completely different. At this point, I do not believe many of those reviews reflect real customer experiences.
I definitely do not recommend HubSpot based on my experience.
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Great app, but…
I love the app, and I use it nearly daily. Although, I wish there was a way to edit an invoice. Hopefully, this comes soon!
Can’t login
I can’t rate the app because no matter what method I try, I cannot login to my account. Given the ratings, I wish I could access it.
