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Pipedrive – Sales CRM

Pipedrive – Sales CRM

Lead & prospect sales pipeline

660 ratings
781 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • November 10, 2014
  • July 2, 2026

Features

Developer

Pipedrive Inc
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Pipedrive – Sales CRM screenshot #1 for iPhone
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Pipedrive – Sales CRM screenshot #9 for iPhone
iphone
ipad
📌Ready
Reviews summary↘︎
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About

Manage your sales pipeline effectively on the go. This app provides access to contacts, deal history, and to-dos, allowing you to create tasks and take notes instantly synced with the web application. It offers offline syncing for uninterrupted work.

✓Access contacts and to-do lists
✓Log phone calls and meeting notes
✓Map view for business exploration
✓Smart agenda for scheduling
✓Offline syncing capabilities
✓One-click calls and emails
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What users say

Summarized from real user reviews of Pipedrive. Based on 660 reviews and a 3.8/5 average, it highlights the 6 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 💻Intuitive and easy to use
  • 🔍Helpful for organizing and tracking sales pipeline
  • 🚀Efficient and streamlined workflow
  • 📱Seamless integration between web and mobile app
  • 👍Customizable and flexible to fit business needs
  • 💯Overall excellent CRM solution

Negative things

  • 🐛Occasional bugs and sync issues
  • 📊Limited reporting and analytics features
  • 🗓️Lacking advanced calendar and scheduling functionality
  • 📧Email integration and management could be improved
  • 🗺️Mapping and location-based features need enhancement
See all reviews

What's New in Pipedrive

18.40

July 2, 2026

This latest update is a blend of housekeeping and laying the foundations for some future improvements. Like a regular service for a beloved vehicle, sometimes maintenance and updating is an investment in future happiness.

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User reviews

Most RecentHighest RatedLowest Rated

Helpful for sole proprietor

I found Pipedrive to be very helpful for a sole proprietor. Clearly there are a lot of capabilities that will allow me to grow as I grow the business, but I’m getting functionality at a good price now.
dvrdudedvrdude

BDR Rep

I love this app. It’s super easy to use. It’s not complicated. Many of these apps have too much. This is just right for allowing me to put contacts in and also easy to use for referrals. This has everything you need to be a good sales person. If you actually use it.
Honeycakes7Honeycakes7

Great App best

This App has solved half of my day’s problems.
Alexmia305Alexmia305

Desktop Great/App Not So Much

Pipedrive’s desktop version is phenomenal. We utilize it regularly and it is great. However, the app is SO different than the desktop version that is has created problems within our team because you cannot utilize some of the same functions as the desktop version. In updates going forward, I would suggest there be some streamlining to make the app more user friendly and mirror the desktop version.
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afinch1981afinch1981

Not great

Not easy for newer users. Bad customer service. Plenty of great CRM’s this is not one of them.
Target TraderTarget Trader
See 776 more reviews

User experience

🐞

Reported Bugs

4 issues

Frequent app crashes and freezes

Bug

Inconsistent data syncing between web and mobile

Bug

Issues with contact and deal information not loading properly

Bug

Problems with email integration and sending from within the app

Bug
✨

Requested Features

5 requests

Add ability to view and manage projects in mobile app

Feature

Improve custom filtering and sorting options for activities

Feature

Integrate with more third-party apps and services

Feature

Enhance mobile app to match full functionality of web version

Feature

Provide better support for multi-user and team management

Feature

FAQ

What is Pipedrive?

Pipedrive is a sales CRM designed for small teams. It helps users focus on the right contacts and gain more control over sales results by organizing leads and deals.

Does Pipedrive have ads?

No, Pipedrive does not contain advertisements. The app is free to use and does not display any ads to users.

What devices does Pipedrive support?

Pipedrive for iOS is available on iPhone and iPad devices. It is designed to provide a seamless experience across Apple's mobile platforms.

How often is Pipedrive updated?

The latest version of Pipedrive is 18.39.2, last updated on June 19, 2026. Updates typically include bug fixes and new features to enhance user experience.

What is the user sentiment for Pipedrive?

User reviews indicate a generally positive sentiment, with users praising its intuitive interface, efficient workflow, and seamless web-mobile integration. Some users have noted occasional bugs and sync issues.

Is Pipedrive suitable for beginners?

Yes, Pipedrive is described as intuitive and easy to use, making it suitable for beginners. Its streamlined workflow helps users quickly get organized and track their sales pipeline.

Can I use Pipedrive offline?

Yes, Pipedrive offers powerful offline syncing capabilities. This allows you to access your contacts, log notes, and manage tasks even during long flights or metro rides.

What are the limitations of Pipedrive?

Some users have reported limitations in reporting and analytics features. Additionally, the calendar and scheduling functionality could be more advanced, and email integration may require improvement.