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Aircall

Aircall

More than a business phone

290 ratings
253 reviews
🔧 Utilities
💼 Business
Free

Details

  • Released
  • Updated
  • December 15, 2015
  • August 3, 2026

Features

Developer

Aircall.io Inc.
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Aircall screenshot #1 for iPhone
Aircall screenshot #2 for iPhone
Aircall screenshot #3 for iPhone
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Reviews summary↘︎
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🔄6+ apps
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❓5 answered
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📦~ in 2 weeks
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About

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

✓Business phone numbers
✓Call recording and notes
✓SMS/MMS messaging
✓AI-driven call summaries
✓CRM and Helpdesk integrations
✓Mobile notifications
✓Call transfer and conferencing
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What users say

Summarized from real user reviews of Aircall. Based on 290 reviews and a 4.4/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 🚀Convenient mobile app
  • 📞Seamless desktop-mobile integration
  • 📊Helpful analytics and reporting
  • 🤝Good CRM integrations
  • 💬Reliable text messaging

Negative things

  • 🐛Frequent crashes and bugs
  • 📉Unreliable call quality and connectivity
  • 🕰️Slow app performance and loading times
  • 🔇Missing key features like voicemail playback
  • 💰Overpriced compared to competitors
See all reviews
+1

What's New in Aircall

9.18.0

August 3, 2026

A handful of personal touches in this update. You can now set Aircall to ring with your iPhone's own ringtone — find it in your call settings. Contact rows in the Contacts screen now show phone numbers at a glance, and a floating button lets you jump straight to the latest message after scrolling up in a long conversation. Update and make it yours.

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User reviews

Most RecentHighest RatedLowest Rated

Je cherche la fonctionnalité pour crée un répondeur

Utilisateur depuis plusieurs années je n’ai toujours pas trouver la fonctionnalité pour enregistrer un message vocal, application peu intuitive sinon très bien mais je trouve que ça pourrait être largement simplifier
EjxjxjEjxjxj

Response from developer

Bonjour, merci d’avoir laissé un avis et de nous avoir fait part de votre retour. Nous sommes désolés d’apprendre ces problèmes. Pourriez-vous nous contacter via notre Centre d’aide ici [ https://support.aircall.io/fr-fr ] en nous donnant plus de détails ? Nous serions ravis de vous aider !

Absolute garbage

We have been using for two months now multiple calls drop clients can’t hear us. We’ve lost multiple deals. Very hard to maintain connection on any network.
LemonbeezyLemonbeezy

Response from developer

Hi there, thank you for leaving a review. We're sorry to hear about the call quality and connection issues you've been experiencing. Could you please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with more details so our support team can troubleshoot and find a solution? We hope to hear from you soon.

It needs an apple watch app.

Crucially need a watch app for this. When phone rings. It needs to ring on the apple watch as well.
Dilkaran00Dilkaran00

Response from developer

Hi there, thank you for your review and your suggestion regarding Apple Watch support. We've passed your feedback along to our mobile app team for consideration. If you have any other questions or suggestions, please don't hesitate to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Thanks again!

I hate Aircall with the white-hot intensity of a thousand imploding suns.

I have to use Aircall for work on my phone and laptop. The call quality is terrible, on the rare occasions that calls actually get through. My phone won’t ring, but then I’ll get missed call alerts. I’ll get an alert for voicemail, but unable to actually listen to the voicemail. Outbound calls don’t connect. On the rare occasions they do connect, either they can’t hear me or I can’t hear them. Texts don’t come through until hours after they’re sent. The call history, messages, and missed alerts are different on each device I’m using. Absolutely terrible.
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MJXLMJXL

Response from developer

Hi there, thank you for your review. We're sorry to hear about these experiences. The issues you've described are things we'd really like to look into further. Could you please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with more details so our support team can troubleshoot and find a solution? We hope to hear from you soon.

Updates!

This app updated nearly weekly and when it does, you can’t receive calls so you miss out on potential business. Stop logging us out every time there’s an update!
Chich888Chich888

Response from developer

Hi there, we're really sorry to hear about this experience. Can you please reach out to us at support@aircall.io with more details of these issues you've experienced? We'd love to help you troubleshoot, and hope to hear from you soon.

See 248 more reviews

User experience

🐞

Reported Bugs

5 issues

Calls frequently drop or fail to connect

Bug

Text messages often delayed or not received

Bug

Mobile app randomly logs users out

Bug

Compatibility issues with newer iOS versions

Bug

Inconsistent performance across different devices

Bug
✨

Requested Features

5 requests

Add ability to send and receive multimedia messages

Feature

Improve mobile app stability and user experience

Feature

Provide better customer support and issue resolution

Feature

Introduce more customization and personalization options

Feature

Enhance call management features like call transfer

Feature

FAQ

What does the Aircall mobile app do?

The Aircall mobile app extends your business phone system to your smartphone, allowing you to make and receive business calls, send text messages, and manage customer interactions from anywhere. It provides features like business numbers, call recording, and AI-powered insights to enhance your communication workflow.

What are the key features of the Aircall mobile app?

Key features include obtaining business phone numbers, managing calls with mute, hold, and transfer options, sending and receiving SMS/MMS messages, and receiving instant notifications for calls and voicemails. It also offers call recording, AI assist for summaries and transcriptions, and seamless integration with over 100 CRM and Helpdesk platforms.

How much does Aircall cost?

Aircall operates on a subscription model. While specific pricing details are not provided in the description, users can sign up for Aircall to access its services. It is important to check their official website for the most up-to-date pricing plans and options.

Is Aircall compatible with my phone?

The application is available for iOS devices. For the best experience, it is recommended to connect using a reliable WiFi network. The app also includes features to alert you to network issues and allows you to transfer calls to a GSM cellular network if your WiFi connection is unstable.

How can Aircall help my business?

Aircall helps businesses improve response times by providing instant alerts and easy assignment of missed calls and messages. It offers work-life privacy by separating business and personal numbers, and boosts productivity with features like call recording, automatic note-taking, and CRM integrations for efficient customer data management.