Comparison

Pipedrive vs Aircall

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Pipedrive

Manage your sales pipeline effectively on the go. This app provides access to contacts, deal history, and to-dos, allowing you to create tasks and take notes instantly synced with the web application. It offers offline syncing for uninterrupted work.

Highlights
  • Access contacts and to-do lists
  • Log phone calls and meeting notes
  • Map view for business exploration
  • Smart agenda for scheduling
  • Offline syncing capabilities
  • One-click calls and emails
Features
Read full description

Stay on top of your sales pipeline with the iOS app for Pipedrive. Pipedrive is a powerful sales CRM for small teams with big ambitions. It helps you focus on the right contacts and gives you more control over your sales results. With Pipedrive for iOS you can access your contacts, deal history and to-do's, create tasks and take meeting notes wherever you are - all changes are instantly synced to Pipedrive web app. ∙ Access your to-do list and contacts instantly. ∙ Log your phone calls. ∙ Explore your business on a map view. ∙ Schedule better with a smart agenda view while planning new activities. ∙ Look up customer and deal details on the go. ∙ Access files related to your contacts and deals. ∙ Record or type meeting and call notes - synced instantly to web app. ∙ Powerful offline syncing for those long flights and metro rides. ∙ Start new calls and emails with just one click. ∙ Get the powerful combination of mobile + web. A Pipedrive account is required to use Pipedrive for iOS.

About

Aircall

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

Highlights
  • Business phone numbers
  • Call recording and notes
  • SMS/MMS messaging
  • AI-driven call summaries
  • CRM and Helpdesk integrations
  • Mobile notifications
  • Call transfer and conferencing
Features
Read full description

Extend the Aircall desktop experience to mobile. Trusted by 20K+ businesses, Aircall is more than a business phone; it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation. Extend your desktop experience to mobile Stay connected with your team and customers, and keep your work flowing smoothly, no matter where you are, with the Aircall app for iOS. Step away with confidence Stay connected and respond to customers quickly, even when you're away from your computer. Receive instant alerts for voicemail, missed calls, text messages, and assignments with mobile notifications, so you'll never miss a thing. Create work-life privacy and separation Manage business calls conveniently from your mobile device, without exposing your personal phone number. Keep productive on-the-go Record calls, have notes automatically taken for you, and instantly track business conversations in 100+ CRM or Helpdesk integrations for attribution. Faster response times Are missed calls leading to missed opportunities? Instantly view and assign missed calls, texts, call back requests, and voicemails to teammates right from your mobile device. Stay connected and in control Get the best experience on mobile when you connect using a reliable WiFi network. In-app notifications will alert you to network, headset, or infrastructure problems, so you can adjust your setup or transfer your call to a GSM cellular network. Aircall Features for iOS: Business numbers Select local, toll-free, mobile numbers or port existing numbers. Phone controls Mute, hold, transfer, and add to conference call. Messaging Send and receive SMS/MMS text messages. Notifications Respond faster and get alerted when a conversation comes in. Availability settings Manage when you're available for calls, especially on shared lines. Unified view Calls, texts, voicemails, and status logs are captured around the customer. Call recordings Capture and pause call recordings for quality assurance. AI assist Save time with automatic call summaries, transcriptions, and instant insights. Integrations Instantly record your conversation activity into your systems of record. Contacts Access your business contact information list on-the-go, from anywhere. Assign to Manage your inbox by assigning conversations to teammates. Transfer to GSM network Switch to cellular if your WiFi network connection is unstable. Sign up for Aircall today If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

Screenshots

Pipedrive4 screens
Aircall3 screens

Verdict

The call

The clearest difference is rating: Aircall at 4.4 against Pipedrive's 3.8. Pipedrive's advantage is monetization model (free vs subscription) and review sentiment (70% vs 36%). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Aircall holds the better App Store score, 4.4 against 3.8. Both are backed by a comparable volume of ratings — 677 and 354 respectively. Written reviews complicate that: 70% of Pipedrive's written reviews are positive against 36% of Aircall's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly fortnightly. The most recent releases landed on October 24, 2026 and November 1, 2026 respectively.

Scorecard3 real differences · 7 level
Pipedrive versus Aircall: the parameters behind the verdict, then further details
ParameterPipedriveAircall
PriceFreeFree
Rating3.8 (677 ratings)4.4 (354 ratings) — better
Positive reviews69.6% of reviews — better35.9% of reviews
Number of ratings677 — better354
Update frequencyFortnightlyFortnightly
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterSubscription
DevicesiPhone, iPad — betteriPhone
Requires iOS18.617.0 — better
Further details — not scored
Size83 MB88 MB
Age rating4+4+
DeveloperPipedrive IncAircall.io Inc.

Customer experience

Pipedrive

All ratings677 ratings
Positive66.2%
Neutral6.6%
Negative27.2%
Written reviews789 reviews
Positive69.6%
Neutral8.1%
Negative22.3%

Aircall

All ratings334 ratings
Positive84.7%
Neutral3.6%
Negative11.7%
Written reviews256 reviews
Positive35.9%
Neutral8.2%
Negative55.9%

User reviews

Pipedrive

From 677 App Store ratings

What we love

  • 💻 Intuitive and easy to use
  • 🔍 Helpful for organizing and tracking sales pipeline
  • 🚀 Efficient and streamlined workflow
  • 📱 Seamless integration between web and mobile app
  • 👍 Customizable and flexible to fit business needs

Room to improve

  • 🐛 Occasional bugs and sync issues
  • 📊 Limited reporting and analytics features
  • 🗓️ Lacking advanced calendar and scheduling functionality
  • 📧 Email integration and management could be improved
  • 🗺️ Mapping and location-based features need enhancement

Aircall

From 354 App Store ratings

What we love

  • 🚀 Convenient mobile app
  • 📞 Seamless desktop-mobile integration
  • 📊 Helpful analytics and reporting
  • 🤝 Good CRM integrations
  • 💬 Reliable text messaging

Room to improve

  • 🐛 Frequent crashes and bugs
  • 📉 Unreliable call quality and connectivity
  • 🕰️ Slow app performance and loading times
  • 🔇 Missing key features like voicemail playback
  • 💰 Overpriced compared to competitors

Bugs and requests

Pipedrive

Reported bugs

4 issues
  • Frequent app crashes and freezes
  • Inconsistent data syncing between web and mobile
  • Issues with contact and deal information not loading properly
  • Problems with email integration and sending from within the app

Requested features

5 requests
  • Add ability to view and manage projects in mobile app
  • Improve custom filtering and sorting options for activities
  • Integrate with more third-party apps and services
  • Enhance mobile app to match full functionality of web version
  • Provide better support for multi-user and team management

Aircall

Reported bugs

5 issues
  • Calls frequently drop or fail to connect
  • Text messages often delayed or not received
  • Mobile app randomly logs users out
  • Compatibility issues with newer iOS versions
  • Inconsistent performance across different devices

Requested features

5 requests
  • Add ability to send and receive multimedia messages
  • Improve mobile app stability and user experience
  • Provide better customer support and issue resolution
  • Introduce more customization and personalization options
  • Enhance call management features like call transfer

In-app purchases

None

Pipedrive

No in-app purchases

None

Aircall

No in-app purchases

Questions

Is Pipedrive free?
Pipedrive is free to download, with no in-app purchases.
Is Aircall free?
Aircall is free to download, with no in-app purchases.
Which has better reviews, Pipedrive or Aircall?
Aircall is rated higher. Pipedrive averages 3.8 out of 5 from 677 ratings, while Aircall averages 4.4 from 354 ratings.
Do Pipedrive or Aircall have ads?
Neither Pipedrive nor Aircall shows ads.
Which is updated more often, Pipedrive or Aircall?
Pipedrive ships an update fortnightly, and Aircall fortnightly. Most recently, Pipedrive was updated on October 24, 2026 and Aircall on November 1, 2026.

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