Je cherche la fonctionnalité pour crée un répondeur
Absolute garbage
Response from developer
Hi there, thank you for leaving a review. We're sorry to hear about the call quality and connection issues you've been experiencing. Could you please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with more details so our support team can troubleshoot and find a solution? We hope to hear from you soon.
It needs an apple watch app.
Response from developer
Hi there, thank you for your review and your suggestion regarding Apple Watch support. We've passed your feedback along to our mobile app team for consideration. If you have any other questions or suggestions, please don't hesitate to reach out to us via our Help Center here [ https://support.aircall.io/en-gb ]. Thanks again!
I hate Aircall with the white-hot intensity of a thousand imploding suns.
Response from developer
Hi there, thank you for your review. We're sorry to hear about these experiences. The issues you've described are things we'd really like to look into further. Could you please reach out to us via our Help Center here [ https://support.aircall.io/en-gb ] with more details so our support team can troubleshoot and find a solution? We hope to hear from you soon.
Updates!
Response from developer
Hi there, we're really sorry to hear about this experience. Can you please reach out to us at support@aircall.io with more details of these issues you've experienced? We'd love to help you troubleshoot, and hope to hear from you soon.
Works - sometimes
If calling from a desktop the app works fine, but the constant updates to layouts and lack of communications about updates make it difficult to navigate when looking for missed calls or voicemails.
When working from cell phones it it hit or miss. It performs the worse on iPhones where, if the screen is locked, when you try to answer the call doesn’t connect and freezes at “ringing”.
There hasn’t been a fix for this bug so our sales team has been issued new company phones rather than using aircall.
Trying to use Bluetooth with aircall has been an issue. Especially on CarPlay or android car. The call will often not transfer and they are left to pull over as to not expose themselves to issues with being on the cell and driving.
Our inside teams using computers don’t have an issue, but if we leave the building or try to use a phone it is hit or miss.
So broken
This app will cost you money and business. DO NOT USE
Update since developer response: thank you but no thank you. I believe your apology is hollow and that Aircall does not care about its service reliability or customers. That’s why after nearly an entire year of bad reviews and problems with workspace, nothing has been fixed. As of 2/4/26 texting is encountering more problems than ever. Do not use this service.
Response from developer
Hi there, Thanks for taking the time to share this! That’s definitely not the experience we want for you. We’re actively enhancing Workspace in a variety of ways, and feedback like yours is incredibly valuable. If you’re open to it, please submit an example and our Support team can look into what’s happening on your account and share it directly with our Product team. Thank you, Aircall Marketing Team
CarPlay
Response from developer
Hi there, Thanks for the review! Your feedback has been passed on to the mobile app team. If there is anything else we can do for you, please let us know. Thanks again! Edit: The team is on it, and this feature will be out soon!
Over 4 months and still can’t text! Avoid at all costs.
Response from developer
Hi Brian, Thank you for sharing this feedback. We are truly sorry for the disruption and the frustration you experienced. Our Number Operations team has been thoroughly communicative with you throughout the carrier slowdown. The carrier had a handful of rejections surrounding their privacy policy and opt-in process. This led to delays and an A2P rejection, resulting in SMS being unable to be active in this case. Nonetheless, we understand the impact of this and appreciate you bringing it to our attention. This matter was raised with the team once again, who will be in touch with you.
Don’t do latest update !
Response from developer
Hi there, we're sorry to hear about this. Could you write to us at support@aircall.io with more details of your issue? We'd love to help you troubleshoot.
Déçue de la nouvelle appli
L ancienne version était simple, claire et pratique. Il aurait été judicieux de laisser le choix entre les 2 versions
Response from developer
Bonjour Sophise, nous sommes désolés d’apprendre cela. Pourriez-vous nous écrire à support@aircall.io avec plus de détails sur votre problème ? Nous serions ravis de vous aider à résoudre cela.
Used to be better
Update since developer response: thank you but no thank you. I believe your apology is hollow and that Aircall does not care about its service reliability or customers. That’s why after nearly an entire year of bad reviews and problems with workspace, nothing has been fixed. As of 2/4/26 texting is encountering more problems than ever. Do not use this service.
RUN AWAY!!! Don’t walk
Aside from making and receiving calls themselves, another challenge is messaging. We routinely do not receive texts from important people in our professional network, which has directly impacted communication, responsiveness, and credibility. When you’re missing messages from clients, candidates, and partners, that’s not a “bug.” That’s a business risk.
Overall, we’re extremely disappointed. A business phone system should create reliability and efficiency, not daily operational friction. Aircall has done the opposite. We expected enterprise-grade performance and instead received constant technical problems and communication failures.
Response from developer
Hello, Thank you for sharing this feedback with us, and we’re truly sorry for the disruptions your team has experienced. At Aircall, we take these issues very seriously. Your notes have escalated this to the relevant teams for immediate review. We understand the importance of addressing issues like yours promptly and would like to investigate further. Could you please reach out to us directly so we can gather more details and work towards a resolution? Thank you again for bringing this to our attention.
Très compliqué de se connecter
Response from developer
Bonjour, Merci d’avoir partagé votre retour. Nous sommes désolés pour la gêne occasionnée et prenons au sérieux vos difficultés de connexion, notamment avec le SSO Google. Nous apprécions votre feedback et vous invitons à contacter notre équipe Support avec details afin qu’ils puissent diagnostiquer le problème et trouver une solution. Bien à vous, L'équipe d'Aircall
Mobile app sucks
Won’t let you delete data and account
Bare minimum to non existent customer service.company values $ > customer experience
Highly recommend!
Response from developer
Hi there, Thank you for your kind review! We’re thrilled that Aircall helps your reps keep work separate from personal numbers, and that our intuitive design and responsive support are delivering for your team. If you ever have any questions or need anything, feel free to reach out. We're here to help! Thanks again. Best, Aircall Marketing Team
Terrible software
Response from developer
Hi there, Thank you for taking the time to share this, and we're sorry for the frustration. If you're up for it, reach out to our Support team with specific details so they can troubleshoot these issues and try to find a solution. Best, Aircall Marketing Team
