Comparison

Aircall vs HubSpot

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Aircall

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

Highlights
  • Business phone numbers
  • Call recording and notes
  • SMS/MMS messaging
  • AI-driven call summaries
  • CRM and Helpdesk integrations
  • Mobile notifications
  • Call transfer and conferencing
Features
Read full description

Extend the Aircall desktop experience to mobile. Trusted by 20K+ businesses, Aircall is more than a business phone; it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation. Extend your desktop experience to mobile Stay connected with your team and customers, and keep your work flowing smoothly, no matter where you are, with the Aircall app for iOS. Step away with confidence Stay connected and respond to customers quickly, even when you're away from your computer. Receive instant alerts for voicemail, missed calls, text messages, and assignments with mobile notifications, so you'll never miss a thing. Create work-life privacy and separation Manage business calls conveniently from your mobile device, without exposing your personal phone number. Keep productive on-the-go Record calls, have notes automatically taken for you, and instantly track business conversations in 100+ CRM or Helpdesk integrations for attribution. Faster response times Are missed calls leading to missed opportunities? Instantly view and assign missed calls, texts, call back requests, and voicemails to teammates right from your mobile device. Stay connected and in control Get the best experience on mobile when you connect using a reliable WiFi network. In-app notifications will alert you to network, headset, or infrastructure problems, so you can adjust your setup or transfer your call to a GSM cellular network. Aircall Features for iOS: Business numbers Select local, toll-free, mobile numbers or port existing numbers. Phone controls Mute, hold, transfer, and add to conference call. Messaging Send and receive SMS/MMS text messages. Notifications Respond faster and get alerted when a conversation comes in. Availability settings Manage when you're available for calls, especially on shared lines. Unified view Calls, texts, voicemails, and status logs are captured around the customer. Call recordings Capture and pause call recordings for quality assurance. AI assist Save time with automatic call summaries, transcriptions, and instant insights. Integrations Instantly record your conversation activity into your systems of record. Contacts Access your business contact information list on-the-go, from anywhere. Assign to Manage your inbox by assigning conversations to teammates. Transfer to GSM network Switch to cellular if your WiFi network connection is unstable. Sign up for Aircall today If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

About

HubSpot

This app unifies customer-facing teams on an AI-powered platform, offering a comprehensive customer view and enabling quick actions from any location. It includes an AI assistant to provide insights, draft communications, and support deal closing while on the move.

Highlights
  • AI-powered CRM platform
  • Unified customer view
  • Actionable insights
  • Draft communications
  • Deal closing tools
  • Mobile accessibility
Features
Read full description

The HubSpot mobile app keeps sales and marketing teams moving, wherever the day takes them. Keep campaigns on track, act on leads the moment they come in, and walk into every meeting ready. Every contact, deal, and email is right there when you need it, no desktop required.

Screenshots

Aircall3 screens
HubSpot4 screens

Verdict

The call

The clearest difference is monetization model: HubSpot at freemium against Aircall's subscription. HubSpot also leads on rating (4.7 vs 4.4) and ratings volume (16K vs 351). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

HubSpot holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: HubSpot has 16K ratings behind it against 351, so its average is the more settled of the two. Written reviews point the same way: 36% of Aircall's written reviews are positive against 46% of HubSpot's.

UpkeepUpdate frequency

Aircall ships an update fortnightly, HubSpot weekly. Both last shipped on October 29, 2026.

Scorecard5 real differences · 5 level
Aircall versus HubSpot: the parameters behind the verdict, then further details
ParameterAircallHubSpot
PriceFreeFree
Rating4.4 (351 ratings)4.7 (16K ratings) — better
Positive reviews35.9% of reviews45.7% of reviews — better
Number of ratings35116K — better
Update frequencyFortnightlyWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFreemium — better
DevicesiPhoneiPhone, iPad — better
Requires iOS17.017.0
Further details — not scored
Size88 MB161 MB
Age rating4+4+
DeveloperAircall.io Inc.HubSpot, Inc.

Customer experience

Aircall

All ratings334 ratings
Positive84.7%
Neutral3.6%
Negative11.7%
Written reviews256 reviews
Positive35.9%
Neutral8.2%
Negative55.9%

HubSpot

All ratings15,829 ratings
Positive93.6%
Neutral2.8%
Negative3.6%
Written reviews598 reviews
Positive45.7%
Neutral12.5%
Negative41.8%

User reviews

Aircall

From 351 App Store ratings

What we love

  • 🚀 Convenient mobile app
  • 📞 Seamless desktop-mobile integration
  • 📊 Helpful analytics and reporting
  • 🤝 Good CRM integrations
  • 💬 Reliable text messaging

Room to improve

  • 🐛 Frequent crashes and bugs
  • 📉 Unreliable call quality and connectivity
  • 🕰️ Slow app performance and loading times
  • 🔇 Missing key features like voicemail playback
  • 💰 Overpriced compared to competitors

HubSpot

From 16K App Store ratings

What we love

  • 👍 Simple to use
  • 🚀 Ease of use
  • 🚀 Intuitive user interface
  • 🚀 Streamlined workflow
  • 👍 Great business tool

Room to improve

  • 🐛 Buggy app with crashes
  • 🐛 Unreliable search function
  • 🔒 Lack of security features
  • 🔒 No biometric or PIN protection
  • 👎 Limited functionality compared to desktop

Bugs and requests

Aircall

Reported bugs

5 issues
  • Calls frequently drop or fail to connect
  • Text messages often delayed or not received
  • Mobile app randomly logs users out
  • Compatibility issues with newer iOS versions
  • Inconsistent performance across different devices

Requested features

5 requests
  • Add ability to send and receive multimedia messages
  • Improve mobile app stability and user experience
  • Provide better customer support and issue resolution
  • Introduce more customization and personalization options
  • Enhance call management features like call transfer

HubSpot

Reported bugs

4 issues
  • Conversations tab not working
  • Notifications not showing up
  • Inability to log in on mobile
  • Data loss and account deletion issues

Requested features

6 requests
  • Ability to attach files to emails
  • More customization options
  • Better integration with other tools
  • Improved mobile optimization
  • Access to service tickets and support
Show 1 more
  • Easier task and pipeline management

In-app purchases

None

Aircall

No in-app purchases

None

HubSpot

No in-app purchases

Questions

Is Aircall free?
Aircall is free to download, with no in-app purchases.
Is HubSpot free?
HubSpot is free to download, with no in-app purchases.
Which has better reviews, Aircall or HubSpot?
HubSpot is rated higher. Aircall averages 4.4 out of 5 from 351 ratings, while HubSpot averages 4.7 from 16K ratings.
Do Aircall or HubSpot have ads?
Neither Aircall nor HubSpot shows ads.
Which is updated more often, Aircall or HubSpot?
Aircall ships an update fortnightly, and HubSpot weekly. Most recently, Aircall was updated on October 29, 2026 and HubSpot on October 29, 2026.

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