Comparison

Aircall vs Salesmsg

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Aircall

This app extends your business phone system to your mobile device, allowing you to manage calls, messages, and customer interactions on the go. It provides features like business numbers, call recording, AI summaries, and CRM integrations to enhance productivity and customer service.

Highlights
  • Business phone numbers
  • Call recording and notes
  • SMS/MMS messaging
  • AI-driven call summaries
  • CRM and Helpdesk integrations
  • Mobile notifications
  • Call transfer and conferencing
Features
Read full description

Extend the Aircall desktop experience to mobile. Trusted by 20K+ businesses, Aircall is more than a business phone; it’s an integrated customer communications and intelligence platform. Achieve more with virtual agents, AI-driven insights, and automation. Extend your desktop experience to mobile Stay connected with your team and customers, and keep your work flowing smoothly, no matter where you are, with the Aircall app for iOS. Step away with confidence Stay connected and respond to customers quickly, even when you're away from your computer. Receive instant alerts for voicemail, missed calls, text messages, and assignments with mobile notifications, so you'll never miss a thing. Create work-life privacy and separation Manage business calls conveniently from your mobile device, without exposing your personal phone number. Keep productive on-the-go Record calls, have notes automatically taken for you, and instantly track business conversations in 100+ CRM or Helpdesk integrations for attribution. Faster response times Are missed calls leading to missed opportunities? Instantly view and assign missed calls, texts, call back requests, and voicemails to teammates right from your mobile device. Stay connected and in control Get the best experience on mobile when you connect using a reliable WiFi network. In-app notifications will alert you to network, headset, or infrastructure problems, so you can adjust your setup or transfer your call to a GSM cellular network. Aircall Features for iOS: Business numbers Select local, toll-free, mobile numbers or port existing numbers. Phone controls Mute, hold, transfer, and add to conference call. Messaging Send and receive SMS/MMS text messages. Notifications Respond faster and get alerted when a conversation comes in. Availability settings Manage when you're available for calls, especially on shared lines. Unified view Calls, texts, voicemails, and status logs are captured around the customer. Call recordings Capture and pause call recordings for quality assurance. AI assist Save time with automatic call summaries, transcriptions, and instant insights. Integrations Instantly record your conversation activity into your systems of record. Contacts Access your business contact information list on-the-go, from anywhere. Assign to Manage your inbox by assigning conversations to teammates. Transfer to GSM network Switch to cellular if your WiFi network connection is unstable. Sign up for Aircall today If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

About

Salesmsg

This platform enables businesses to connect with leads and customers through SMS marketing, two-way texting, and calling. Manage conversations, send broadcasts, and schedule messages on the go. Integrate with popular CRM tools for seamless data management and automated campaigns.

Highlights
  • Two-way SMS texting
  • Ringless voicemails
  • SMS/MMS broadcasts
  • Scheduled messaging
  • CRM integrations
  • Branded phone numbers
  • Call forwarding
Features
Read full description

Salesmsg is the all-in-one SMS marketing, two-way texting and calling platform that makes connecting with your leads and customers effortless. With our iOS app, you can manage conversations on the go through text, calls, and ringless voicemails. Used by 3,500 businesses, Salesmsg makes meaningful, real-time communication as easy as a few taps on your iOS. FAST: Salesmsg delivers your messages instantly, with seamless two-way texting conversations that keep you connected with your customers from anywhere. BROADCAST-READY: Get the word out! Send SMS, MMS and ringless voicemail broadcasts to reach your entire audience in one go. Perfect for announcements, reminders, and promotions. FLEXIBLE: Schedule messages to send at just the right time, ensuring your updates reach customers when it matters most. INTEGRATED: Sync with HubSpot, ActiveCampaign, Keap, and more to easily connect Salesmsg to the tools you already rely on to keep your contact data up-to-date, and easily build automated texting campaigns. ON-BRAND: Use local, toll-free, or text-enabled landline numbers to match your brand. Quick-response texting templates keep messaging fast and consistent. RELIABLE: Never miss a lead. Salesmsg provides call forwarding and instant notifications, so every call and text is on your radar. POWERFUL: Salesmsg is built for your sales, marketing and support teams - to cut your sales cycle, capture your leads' attention and maximize customer engagement with every text message. Salesmsg is made for businesses that connect, engage, and grow. Join over 3,500 businesses using Salesmsg and experience how easy it is to communicate smarter, faster, and better. Ready to see what Salesmsg can do for you?

Screenshots

Aircall3 screens
Salesmsg4 screens

Verdict

The call

The clearest difference is monetization model: Salesmsg at freemium against Aircall's subscription. Salesmsg also leads on rating (4.7 vs 4.4) and review sentiment (53% vs 36%). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Salesmsg holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: Salesmsg has 1.6K ratings behind it against 328, so its average is the more settled of the two. Written reviews point the same way: 36% of Aircall's written reviews are positive against 53% of Salesmsg's.

UpkeepUpdate frequency

Aircall ships an update fortnightly, Salesmsg every 3 weeks. The most recent releases landed on September 28, 2026 and September 26, 2026 respectively.

Scorecard5 real differences · 5 level
Aircall versus Salesmsg: the parameters behind the verdict, then further details
ParameterAircallSalesmsg
PriceFreeFree
Rating4.4 (328 ratings)4.7 (1.6K ratings) — better
Positive reviews35.9% of reviews53.2% of reviews — better
Number of ratings3281.6K — better
Update frequencyFortnightly — betterEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFreemium — better
DevicesiPhoneiPhone, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size89 MB86 MB
Age rating4+4+
DeveloperAircall.io Inc.SalesMessage, Inc

Customer experience

Aircall

All ratings328 ratings
Positive84.5%
Neutral3.7%
Negative11.9%
Written reviews256 reviews
Positive35.9%
Neutral8.2%
Negative55.9%

Salesmsg

All ratings1,645 ratings
Positive92.8%
Neutral3.6%
Negative3.6%
Written reviews62 reviews
Positive53.2%
Neutral6.5%
Negative40.3%

User reviews

Aircall

From 328 App Store ratings

What we love

  • 🚀 Convenient mobile app
  • 📞 Seamless desktop-mobile integration
  • 📊 Helpful analytics and reporting
  • 🤝 Good CRM integrations
  • 💬 Reliable text messaging

Room to improve

  • 🐛 Frequent crashes and bugs
  • 📉 Unreliable call quality and connectivity
  • 🕰️ Slow app performance and loading times
  • 🔇 Missing key features like voicemail playback
  • 💰 Overpriced compared to competitors

Salesmsg

From 1.6K App Store ratings

What we love

  • 🚀 Easy to use
  • 👍 User-friendly
  • 🔒 Good customer service
  • 💡 Integrates well with other apps

Room to improve

  • 🐛 Frequent crashes and freezes
  • 🐛 Buggy and unreliable
  • 🐛 Inconsistent performance
  • 🔋 High battery consumption
  • 🔒 Poor cancellation/refund policy

Bugs and requests

Aircall

Reported bugs

5 issues
  • Calls frequently drop or fail to connect
  • Text messages often delayed or not received
  • Mobile app randomly logs users out
  • Compatibility issues with newer iOS versions
  • Inconsistent performance across different devices

Requested features

5 requests
  • Add ability to send and receive multimedia messages
  • Improve mobile app stability and user experience
  • Provide better customer support and issue resolution
  • Introduce more customization and personalization options
  • Enhance call management features like call transfer

Salesmsg

Reported bugs

5 issues
  • App freezes on launch
  • Messages disappearing or not visible
  • Randomly logging out users
  • Automated texts sent even after user disables
  • Copy and paste function not working

Requested features

4 requests
  • Improve stability and reliability
  • Add more features and customization options
  • Enhance integration with popular business tools
  • Improve customer support responsiveness

In-app purchases

None

Aircall

No in-app purchases

None

Salesmsg

No in-app purchases

Questions

Is Aircall free?
Aircall is free to download, with no in-app purchases.
Is Salesmsg free?
Salesmsg is free to download, with no in-app purchases.
Which has better reviews, Aircall or Salesmsg?
Salesmsg is rated higher. Aircall averages 4.4 out of 5 from 328 ratings, while Salesmsg averages 4.7 from 1.6K ratings.
Do Aircall or Salesmsg have ads?
Neither Aircall nor Salesmsg shows ads.
Which is updated more often, Aircall or Salesmsg?
Aircall ships an update fortnightly, and Salesmsg every 3 weeks. Most recently, Aircall was updated on September 28, 2026 and Salesmsg on September 26, 2026.

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