Do not get this app
Charged me for absolutely no reason and after deleting still has access to my contacts. Looking to formally report it as it breaks many regulations.
Sauce
Love it so much use it daily every hour per hour yaaaaa
Useless
You can’t transfer calls to another extension or place someone on hold in the app. Allegedly you can while on the computer . . . But not your phone? What’s up with that? Onboarding & support is minimal.
The App is ok- the Desktop is better
The App is ok, it’s enough if you’re just texting. But if you have other things you’re using in Salesmsg like their AI Agents options and such, the app won’t give you access to any of their stuff. That must all be done via PC/Mac. Which is fine, for now. But considering we have one agent fielding all of our texts it can get a little funky sometimes and I wish I had more capabilities with the agents on the app.
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No Gmail Allowed
I’m a subcontractor and not letting clients have my personal number is a professional boundary of mine. So, I looked all over, comparing all sorts of second phone line services and was excited that this one looked very promising. Then, I couldn’t even get past the first step of sign up because my business email is from google. I can understand why (screening out scammers and all that), but it’s incredibly disappointing and I have to take my business elsewhere.
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