Doesn’t work! Will send to maybe one out of 10 people who respond
Don’t waste your money
Life changing!
This app has helped me generate many more sales! My audience don’t even have to search for the links thanks to ManyChat!
Bad
It works when it wants. Sometimes it doesn’t work?
DM links
The app stopped sending links to people who commented the correct word on my post. I had to start manually doing it bc it stopped. Very frustrating
Overpriced and filled with bugs
There is a bug that doesn’t allow Facebook sign in on browser if it was set up in the mobile app. I found this out because I hit my message send cap almost instantly and wanted to upgrade, but you can’t upgrade to business on the mobile app. Want to send a ticket to get help with this issue? You can’t without signing in. Which you can’t do. Want to cancel the entire thing since they only let you send 2,400 messages a month on Pro? You can’t without signing in. Which you can’t do. I finally sent an email through some angle I found while googling and they told me that they’ll help me sign in, but no matter what I would have to cancel my current plan to upgrade to business and that upgrade wouldn’t be able to take place until the month had ended. That’s 10,000’s of messages that won’t be sent out while I wait. I have over 1.5m followers combined on social media and 2,400 messages a month is gone in a day. Business is only 7,000 messages a month if you can even upgrade. In short, use any other auto DM app. There’s another that is Meta approved and you get 30x the amount of DM’a a month. If you have any following on your socials at all, avoid this app. It is poorly optimized and they don’t seem to mind it. Feels like they just stuck the wheels on their code and are scared to go back and adjust anything.
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Too quick to reply
When a conversation is in progress there doesn’t need to be the same auto reply every time they make a comment.
Não funciona
Não da pra logar
Parou de automatizar do nada
Tava muito bom pra ser de graça
No one to help
There is no phone number to help w questions and the son just sends answers that are unhelpful
Doesnt work well
I have set up an automation for new followers to say hi and start a DM and the automation doesn’t work… and since im on a free trial of course the support doesn’t cover free trials, so I have no way to find out if this can be solved or not, and so I’m not gonna put money in it just to make sure this support can solve the problem!!? 😣
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El cambio de precio es un abuso
Cambiar el precio del plan que uno contrata sin autorización es un robo, no se justifica lo que esta aplicación hace. No la recomiendo. Terminarás pagando una fortuna por un servicio que meta ofrece gratis. La desactivé cuando vi que me estaban cargando más dinero que el plan contratado. Terrible experiencia
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Overall a huge time saver
I love the flows and those have been a tremendous help with my business. I still have trouble keeping up with the DM’s and I wanted to have my staff help with the messages, but I’ve noticed the inbox doesn’t refresh or show all the messages compared to when I go directly to IG or FB chat inboxes. I also haven’t been able to add my staff or assign her conversations.
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Frustrated
I like using this platform. However there’s no support team to contact when there’s an issue with an automation not firing when a keyword comment is posted on my Facebook business page or someone DM’s me. I’ve checked and previewed the automation and refreshed permissions. Can’t figure out why it’s not responding to comments and DM’s. I try to get help and instead directed to the “bot” or “community”. I need live help! May need to look at a different platform.
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Answering to both FB and Instagram
I like the automations…but I still have to answer to my Facebook because I cannot get the automations to work for both platforms. It is either one or the other….it would make my life easier if I could do both at the same time.
Good and Bad
Managing your account is a headache. Can’t change email addresses or card details via the app and access passwords easily.
So disappointed
Paid for the most expensive plan $500 and still tells me there’s a limit to the amount of automatic msgs it can send 😠
It works sometimes
This app is unpredictable. Sometimes it works sometimes it doesn’t so frustrating!!!
Terrible app
The app is terrible outdated and slow , and also in web is pretty slow. I don’t know how they are one of the biggest
Frustrating and useless
Signed up and tried to create an auto reply to new IG followers. It’s impossible. Keeps asking me to sign in. After ten times of doing so I requested to delete and it just asks you to sign in all over again. Repeat…fail…repeat…fail. Rubbish
plan
automations have stopped - keeps telling me to upgrade but i already have??! VERY clunky
