Dialpad

Dialpad

A modern phone system

4.5K ratings
250 reviews
Free
With Ads

Details

  • Released
  • Updated
  • February 3, 2015
  • September 3, 2026

Features

Dialpad screenshot #1 for iPhone
Dialpad screenshot #2 for iPhone
Dialpad screenshot #3 for iPhone
Dialpad screenshot #4 for iPhone
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About

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

Unified communication platform
Cross-device call switching
Automatic call transcription
Rich contact profiles with CRM integration
Remote call monitoring and coaching
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What users say

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What's New in Dialpad

68.0.1

September 3, 2026

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes

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User reviews

The update sucks go back

The update sucks go back to normal

Worst app in the history of apps. Most of these reviews are fake.

I can never answer the phone cause it just hangs up on the person every time I answer. Needs data to function, if you have low signal the app will not function. I almost never use it due to it being unreliable. Overall terrible app and doesn’t function like it supposed to. 0/10 would not recommend.
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could be #1 across all categories

close second to quo has more call center functions and the ai features for live call coaching seem pretty slick

AWFUL

Worst app I’ve ever used. Their team told me they’d have my A2P 10DLC registration approved, but it’s been over 3 months and they still haven’t been able to get a basic app approved. During that entire time, they continued charging me the full monthly amount for a service I couldn’t even use.

I’m currently fighting to get a refund, and every time I finally get ahold of someone, I’m told I need to talk to someone else. It’s just constant runaround with no accountability. Very frustrating experience, and I wouldn’t recommend them based on my experience.
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GARBAGE SERVICE FIRST DAY DEACTIVATED

FIRST DAY SIGNED UP THEY DEACTIVATED ME Stating it was being used outside the us which it was not. dont waste your time

Developer apps

User experience

🐞

Reported Bugs

4 issues

Text messages not sending properly

Bug

Missed calls not showing up in the app

Bug

Inability to log out of the app

Bug

Random app crashes and freezes

Bug

Requested Features

4 requests

Threaded messaging for better conversation organization

Feature

Customizable ringtones and notification sounds

Feature

Improved integration with native contact lists

Feature

More granular control over call recording and transcription

Feature

FAQ

What does Dialpad do?

Dialpad is a business communication platform that consolidates calls, contacts, and messages into a single application. It aims to make business communication easier for teams, supporting various conversation types from 1:1 meetings to group calls for sales and support.

What are the key features of Dialpad?

Key features include a unified platform for all communications, the ability to switch between devices during calls, automatic call transcription with Voice Intelligence™, rich contact profiles that integrate with CRMs, and remote call monitoring and coaching capabilities.

Is Dialpad free to use?

The provided information indicates that the app is ad-supported. While it offers a comprehensive suite of business communication tools, users should expect advertisements within the application.

What devices is Dialpad compatible with?

Dialpad allows users to switch between devices seamlessly, including laptops, desk phones, and iOS devices. This ensures that calls can be managed on the go or at a desk without interruption.

How does Dialpad help with team communication?

Dialpad provides a single platform for all team communications, including calls, messages, and contacts. Features like automatic call transcription and CRM integration help teams stay organized and informed, while remote coaching tools support performance improvement.