Dialpad

Dialpad

A modern phone system

4.5K ratings
244 reviews
Free
With Ads

Details

  • Released
  • Updated
  • October 14, 2014
  • July 6, 2026

Features

Dialpad screenshot #1 for iPhone
Dialpad screenshot #2 for iPhone
Dialpad screenshot #3 for iPhone
Dialpad screenshot #4 for iPhone
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ipad
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About

This business communication platform unifies calls, contacts, and messages into a single application. It offers features like automatic call transcription, rich contact profiles integrated with CRMs, and the ability to switch devices seamlessly during calls. Teams can also monitor and coach calls remotely.

Unified communication platform
Cross-device call switching
Automatic call transcription
Rich contact profiles with CRM integration
Remote call monitoring and coaching
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What users say

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What's New in Dialpad

64.0.0

July 6, 2026

Thanks for using Dialpad! We’re constantly making improvements to Dialpad to make it more reliable. Here are the latest enhancements to the app: - Various stability improvements and bug fixes

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User reviews

The app is archaic

Long time user. Good idea but app on phone is pathetic. Can’t wait to change to something that feels new, feels like an actual phone app, something modern

Nothing work

Everything hard to find , customer support trash, webpage trash , 2-3 time than button doesn't work. Hard to cancell the plan.

Predatory app

Dialpad started making unauthorized charges after subscription was canceled. Called about these charges and management looked for excuses instead of resolution, unacceptable.

Horrible app don’t waste your time or money

Dialpad is atrocious. The app lags on calls and disconnects or completely misses an answered call altogether. Very inefficient for productivity. Text will not send consecutively and screw up the momentum of conversation between a client creating a very confusing situation. Nothing but headaches using this app. Customer support is nonexistent. They take your issues but do not actually do anything about it. Also takes forever for them to respond. They try to not give their support information online and make you have to dig for it. Once you do get a hold of someone it’s a group overseas who does not communicate very well. Would certainly go with a different app other than this.
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Bum app

I’d give zero stars if I could

Developer apps

User experience

🐞

Reported Bugs

4 issues

Text messages not sending properly

Bug

Missed calls not showing up in the app

Bug

Inability to log out of the app

Bug

Random app crashes and freezes

Bug

Requested Features

4 requests

Threaded messaging for better conversation organization

Feature

Customizable ringtones and notification sounds

Feature

Improved integration with native contact lists

Feature

More granular control over call recording and transcription

Feature

FAQ

What does Dialpad do?

Dialpad is a business communication platform that consolidates calls, contacts, and messages into a single application. It aims to make business communication easier for teams, supporting various conversation types from 1:1 meetings to group calls for sales and support.

What are the key features of Dialpad?

Key features include a unified platform for all communications, the ability to switch between devices during calls, automatic call transcription with Voice Intelligence™, rich contact profiles that integrate with CRMs, and remote call monitoring and coaching capabilities.

Is Dialpad free to use?

The provided information indicates that the app is ad-supported. While it offers a comprehensive suite of business communication tools, users should expect advertisements within the application.

What devices is Dialpad compatible with?

Dialpad allows users to switch between devices seamlessly, including laptops, desk phones, and iOS devices. This ensures that calls can be managed on the go or at a desk without interruption.

How does Dialpad help with team communication?

Dialpad provides a single platform for all team communications, including calls, messages, and contacts. Features like automatic call transcription and CRM integration help teams stay organized and informed, while remote coaching tools support performance improvement.