Still no ,,Add time’’ for the Apple users
Apple users used to be able to add time in their tickets, but that’s not offered anymore. Android users still have that available, so I guess that this company plainly does not love the Apple users.
AAny-other
No ,,Add time’’ for Apple users
This is very frustrating and, also, very disappointing, as the Android users can add their time in a ticket and the Apple users cannot. Wooow…
Eez4unm2
Too many options
The navigation is pretty clunky, but mostly intuitive. My real complaint is with the actual work flow forced by Freshservice -
Jjaraddowning
Clunky
The app is very annoying to navigate. You have to edit the properties just to see model numbers and phone numbers. The ticket categories are different in the mobile app than they are on my PC dashboard. This makes it hard to find the tickets I’m looking for. I constantly have to sign out and in to the app. Other than that, it’s great.
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DDickEdnie
App Messed Up Since Update
Ever since the new update, the app will log me out about every 12 hours. When logging back in, it takes me to the screen to select an account, but when I do it won’t log back in. I have to uninstall the app and reinstall it every 12 hours. I miss my Freshservice app!
MMuhkensie
