App Messed Up Since Update
Ever since the new update, the app will log me out about every 12 hours. When logging back in, it takes me to the screen to select an account, but when I do it won’t log back in. I have to uninstall the app and reinstall it every 12 hours. I miss my Freshservice app!
No longer works
We use Freshservice for our help desk.
Unfortunately over the last few months the app has got worse and worse. Can no longer access tickets, change the status or the assignee. We have had to stop using the app. And are looking at an alternative provider.
Unfortunately over the last few months the app has got worse and worse. Can no longer access tickets, change the status or the assignee. We have had to stop using the app. And are looking at an alternative provider.
Support sucks
Have a major defect in product and tech support has been working on it for 3 months and still no resolution. Very sad.
Worse with every update!
This application had its issues but worked when we moved to it as our ticket handling platform.
But in the past 2 years the app is just getting worse and worse, with AI nonsense that immediately got blocked to the constant notifications that turn out to be platform adds.
Recently I cant get signed into my mobile app, I have to uninstall and reinstall every time and even then it’s about a 50/50 chance.
Fix your app, remove AI, and stay out my way so I can do my damn job!
But in the past 2 years the app is just getting worse and worse, with AI nonsense that immediately got blocked to the constant notifications that turn out to be platform adds.
Recently I cant get signed into my mobile app, I have to uninstall and reinstall every time and even then it’s about a 50/50 chance.
Fix your app, remove AI, and stay out my way so I can do my damn job!
Show more
Got logged out?
Any reason why I was logged out? Do I have to keep login in every time ?
