CRM selection
I’ve spent the last month doing a comprehensive review of sales CRMs as we transition away from Oracle NetSuite due building our own financial backend on blockchain. I looked at Freshsales, Salesforce, HubSpot, Zoho, Insightly, Pipedrive & Pipeline.
I discounted Salesforce early due to it complexity, cost to maintain and need for developers.
Next I dropped Pipedrive and Pipeline because I could not attach the same person to many entities.
I then built out Freshsales, HubSpot, Zoho & Insightly. I tried to use each one. All are capable CRMs.
I then discounted HubSpot, great for marketing but not as good for sales.
Insightly is just not modern enough.
Do that Freshsales & Zoho. I fully built out both and the further I got into the more Freshsales rose to the top.
So focusing only on Freshsales I am very impressed with all its features and ease of use. No programming has been needed yet and I have been able to fully configure it myself . The more I use it the more I like it. I rarely take the time to leave a comment, but Freshsales is a great product. Well done.
I discounted Salesforce early due to it complexity, cost to maintain and need for developers.
Next I dropped Pipedrive and Pipeline because I could not attach the same person to many entities.
I then built out Freshsales, HubSpot, Zoho & Insightly. I tried to use each one. All are capable CRMs.
I then discounted HubSpot, great for marketing but not as good for sales.
Insightly is just not modern enough.
Do that Freshsales & Zoho. I fully built out both and the further I got into the more Freshsales rose to the top.
So focusing only on Freshsales I am very impressed with all its features and ease of use. No programming has been needed yet and I have been able to fully configure it myself . The more I use it the more I like it. I rarely take the time to leave a comment, but Freshsales is a great product. Well done.
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Completely Unacceptable
They updated their app a month ago, that update completely broke the app for us (cannot use most of the time). Our production outage issue, a month later, still unassigned. Terrible.
Extremely weak and buggy
Don’t take my word for it, just read the version history.
They have not added a single feature to the app in over a year.
Every month or two, they update it with “bug fixes,” which themselves often introduce new, more detrimental bugs.
Ask yourself, how are they still dealing with bugs a full year after the last feature update (which was a trivial feature).
And by the way, they care even less about the Android version.
They have not added a single feature to the app in over a year.
Every month or two, they update it with “bug fixes,” which themselves often introduce new, more detrimental bugs.
Ask yourself, how are they still dealing with bugs a full year after the last feature update (which was a trivial feature).
And by the way, they care even less about the Android version.
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Very hard to use
This needs to be rethought very unintuitive
Can’t edit
It’s a bummer how you can’t edit. But must be fun customizing your own CRM. Can’t wait to us it. Oh and hopefully it’s as good with google chrome too ugh
