Need to catch up
This app is basically ok for storing business contacts - and that’s it. It’s not built as mobile first so its usability on mobile is terrible. The analytics section is unusable on mobile. The desktop version is much better though. Need to catch up or lose customers.
So Far So Good
I really like it so far. It’s only been two days but it has saved me money to be able to put to better use for my company. Hope it stays like this. Looking forward to seeing how it goes.
CRM selection
I’ve spent the last month doing a comprehensive review of sales CRMs as we transition away from Oracle NetSuite due building our own financial backend on blockchain. I looked at Freshsales, Salesforce, HubSpot, Zoho, Insightly, Pipedrive & Pipeline.
I discounted Salesforce early due to it complexity, cost to maintain and need for developers.
Next I dropped Pipedrive and Pipeline because I could not attach the same person to many entities.
I then built out Freshsales, HubSpot, Zoho & Insightly. I tried to use each one. All are capable CRMs.
I then discounted HubSpot, great for marketing but not as good for sales.
Insightly is just not modern enough.
Do that Freshsales & Zoho. I fully built out both and the further I got into the more Freshsales rose to the top.
So focusing only on Freshsales I am very impressed with all its features and ease of use. No programming has been needed yet and I have been able to fully configure it myself . The more I use it the more I like it. I rarely take the time to leave a comment, but Freshsales is a great product. Well done.
I discounted Salesforce early due to it complexity, cost to maintain and need for developers.
Next I dropped Pipedrive and Pipeline because I could not attach the same person to many entities.
I then built out Freshsales, HubSpot, Zoho & Insightly. I tried to use each one. All are capable CRMs.
I then discounted HubSpot, great for marketing but not as good for sales.
Insightly is just not modern enough.
Do that Freshsales & Zoho. I fully built out both and the further I got into the more Freshsales rose to the top.
So focusing only on Freshsales I am very impressed with all its features and ease of use. No programming has been needed yet and I have been able to fully configure it myself . The more I use it the more I like it. I rarely take the time to leave a comment, but Freshsales is a great product. Well done.
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Completely Unacceptable
They updated their app a month ago, that update completely broke the app for us (cannot use most of the time). Our production outage issue, a month later, still unassigned. Terrible.
Extremely weak and buggy
Don’t take my word for it, just read the version history.
They have not added a single feature to the app in over a year.
Every month or two, they update it with “bug fixes,” which themselves often introduce new, more detrimental bugs.
Ask yourself, how are they still dealing with bugs a full year after the last feature update (which was a trivial feature).
And by the way, they care even less about the Android version.
They have not added a single feature to the app in over a year.
Every month or two, they update it with “bug fixes,” which themselves often introduce new, more detrimental bugs.
Ask yourself, how are they still dealing with bugs a full year after the last feature update (which was a trivial feature).
And by the way, they care even less about the Android version.
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