Comparison

Copper CRM vs Freshsales

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Copper CRM

This app streamlines your sales process and project management by integrating directly with Google Workspace. It automatically pulls in contact information and email conversations, allowing you to manage leads, track deals, and deliver projects visually from your mobile device.

Highlights
  • Google Workspace Integration (Gmail, Calendar, Drive)
  • Visual Sales Pipelines
  • Automated Workflows
  • Contact and Activity Logging
  • Business Card Scanning
  • Voice-to-Text Activity Logging
  • Project Management
Features
Read full description

Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. It’s the CRM made for Google Workspace, so it pulls in contact information and email conversations, and layers on productivity tools. Copper helps you manage your entire sales process and projects using visual pipelines right from your iPhone, so you can bring Copper anywhere your business takes you. • You can try Copper CRM for free with our 14-day trial—no credit card required. • Copper for iPhone is designed as a companion to the Copper web app. Highlights: • CRM for Google—Syncs with Gmail, Contacts, Calendar, Docs, Sheets, Slides and Google Drive. • Access all customer data, log calls and text messages, and add meeting notes so every interaction is tracked.  • Manage opportunities and projects in a visual pipeline. Easily sort, filter and track updates to keep deals and projects moving forward. • Scan business cards at meetings and events to easily add new contacts • Save time by speaking into your phone to log activities and notes – no typing needed. Features & Benefits: Native G Suite Integration 
Copper CRM is seamlessly integrated with Google Workspace, so you can access your CRM where you already work—your Gmail, Google Calendar, and Google Drive. Automated Workflows 
Capture website form fills and reply instantly to set up your first meeting. Automatically send follow up emails when you move an opportunity or project to the next stage in your process. Insights across the entire customer journey
 With advanced reporting, dashboards, project management and customizable pipelines, you will have real-time analytics to help you deliver client projects and exceed expectations. Get up and running in days, not months 
Connect your team’s Gmail accounts first. Copper then pulls in contact information and email conversations. Connect the tools you’re already using 
Copper’s powerful integrations seamlessly connect with your favorite tools to bring in even more customer information.

About

Freshsales

Manage your sales pipeline and customer relationships on the go with this cloud-based CRM. Access contact details, schedule appointments, make calls, send emails, and update deal stages directly from your mobile device. All changes sync automatically with the web application.

Highlights
  • Built-in phone and email
  • Event tracking
  • Contact scoring
  • Sales automation
  • Calendar management
  • Offline access
Features
Read full description

Freshsales is a cloud-based customer relationship management (CRM) solution. It comes with built-in phone and email, event tracking, contact scoring, automation, and integrations with a variety of apps. The Freshsales mobile app for iOS makes it easy for you to access your customer data and track your sales pipeline on your favorite Apple device, wherever you are. From the home page, get quick context into your tasks and appointments for the day. Use the in-app calendar to manage your appointments. Also, access Google Maps right from the app and even book an Uber to the location of your meeting. Plus you can add contacts, accounts, and deals, make phone calls, send emails, and change deal stages on the mobile app. All edits are automatically synced with your Freshsales web app, so your customer data is always up to date. You can also use this app offline. Users from Freshsales, Freshsales Classic, and Freshsales Suite on the web can use this mobile app.

Screenshots

Copper CRM4 screens
Freshsales4 screens

Verdict

The call

Copper CRM and Freshsales both sit at 4.7 stars, but that hides the real split: 82% of Copper CRM's written reviews are positive against 23% of Freshsales's. On price, rating, ratings volume and update cadence there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Copper CRM holds the better App Store score, 4.7 against 4.5. Both are backed by a comparable volume of ratings — 446 and 525 respectively. Written reviews point the same way: 82% of Copper CRM's written reviews are positive against 23% of Freshsales's.

UpkeepUpdate frequency

Copper CRM ships an update every 3 weeks, Freshsales every 2 weeks. The most recent releases landed on November 6, 2026 and November 2, 2026 respectively.

Scorecard1 real difference · 9 level
Copper CRM versus Freshsales: the parameters behind the verdict, then further details
ParameterCopper CRMFreshsales
PriceFreeFree
Rating4.7 (446 ratings) — better4.5 (525 ratings)
Positive reviews82.3% of reviews — better23.3% of reviews
Number of ratings446525 — better
Update frequencyEvery 3 weeksEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemiumFreemium
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.014.0 — better
Further details — not scored
Size82 MB85 MB
Age rating4+4+
DeveloperCopper CRM, Inc.FRESHWORKS TECHNOLOGIES PRIVATE LIMITED

Customer experience

Copper CRM

All ratings446 ratings
Positive95.3%
Neutral2.5%
Negative2.2%
Written reviews96 reviews
Positive82.3%
Neutral4.2%
Negative13.5%

Freshsales

All ratings523 ratings
Positive86.4%
Neutral4.4%
Negative9.2%
Written reviews60 reviews
Positive23.3%
Neutral18.3%
Negative58.3%

User reviews

Copper CRM

From 446 App Store ratings

What we love

  • 👍 Intuitive and easy to use
  • 🚀 Seamless integration with G Suite
  • 💡 Automated data retrieval and contact creation
  • 🔒 Secure and reliable
  • 📈 Powerful features for managing contacts, opportunities, and tasks

Room to improve

  • 🐛 Buggy mobile app with sync and performance issues
  • 💰 Expensive pricing, especially for advanced features
  • 🔍 Limited customization options
  • 📱 Lacking key mobile functionality compared to desktop version
  • 🔁 Confusing billing and cancellation policies

Freshsales

From 525 App Store ratings

What we love

  • 👍 Intuitive and user-friendly interface
  • ⚙️ Easy to configure and customize without coding
  • 🎯 Comprehensive feature set for sales management
  • 💰 Affordable pricing compared to competitors
  • 📱 Clean and simple app design

Room to improve

  • 🐛 Frequent app crashes and stability issues
  • ⚠️ Unreliable reporting and analytics accuracy
  • 🔌 Poor mobile app performance and functionality
  • 📵 Limited iPad and landscape mode support
  • ⏱️ Slow loading times for basic operations

Bugs and requests

Copper CRM

Reported bugs

5 issues
  • Frequent app crashes and freezes
  • Sync issues between mobile and desktop versions
  • Notifications that cannot be dismissed
  • Inability to edit or delete certain data
  • Compatibility problems with older devices

Requested features

5 requests
  • Improved mobile app with better usability and stability
  • More customization options for tasks, filters, and views
  • Better integration with other business tools and platforms
  • Enhanced reporting and analytics capabilities
  • Streamlined lead management and conversion workflows

Freshsales

Reported bugs

13 issues
  • App crashes on launch or during use
  • White screen appears after login
  • Unable to scroll through full contact/lead lists
  • Email jumping and scrolling issues
  • Landscape mode not functioning properly
Show 8 more
  • Contact Activities section causes crashes
  • Error 500 when using customized sales activities
  • Keyboard accessibility issues in portrait mode
  • Server errors preventing app functionality
  • Notification settings not accessible
  • Inability to delete emails from app
  • Call quality issues with integrated calling
  • Reporting data sync delays and inaccuracies

Requested features

12 requests
  • Business card reader functionality
  • Push notifications for SMS messages
  • Multiple phone numbers per contact
  • Bulk delete/edit operations for tasks
  • Email viewing and management within app
Show 7 more
  • iPhone X and modern device optimization
  • iPad landscape mode support
  • Customizable alert tones
  • Better Google Chrome compatibility
  • Contact integration with phone's native contacts
  • Geolocation tracking for contacts and deals
  • Google Drive integration

In-app purchases

None

Copper CRM

No in-app purchases

None

Freshsales

No in-app purchases

Questions

Is Copper CRM free?
Copper CRM is free to download, with no in-app purchases.
Is Freshsales free?
Freshsales is free to download, with no in-app purchases.
Which has better reviews, Copper CRM or Freshsales?
Copper CRM is rated higher. Copper CRM averages 4.7 out of 5 from 446 ratings, while Freshsales averages 4.5 from 525 ratings.
Do Copper CRM or Freshsales have ads?
Neither Copper CRM nor Freshsales shows ads.
Which is updated more often, Copper CRM or Freshsales?
Copper CRM ships an update every 3 weeks, and Freshsales every 2 weeks. Most recently, Copper CRM was updated on November 6, 2026 and Freshsales on November 2, 2026.

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