Comparison

Capsule CRM vs Copper CRM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Capsule CRM

Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.

Highlights
  • Offline data access and updates
  • Contact and company management
  • Task and calendar management
  • Sales opportunity tracking
  • Communication history logging
  • Direct calling and emailing from contacts
Features
Read full description

Access your Capsule account wherever you go. Capsule for iPhone provides access to your contacts, tasks, opportunities, projects and more. Capsule is the easy online CRM for doing business. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline and what needs to be done when. Capsule for iPhone features: • Access, add or update your data even when you're offline • See latest activity and updates from your co-workers • Start calls or emails directly from a contact's profile • View a contact's location on the map • See history of emails and notes about a contact • Keep track of sales opportunities • Manage your calendar and assign tasks IMPORTANT: An existing Capsule CRM account is required.

About

Copper CRM

This app streamlines your sales process and project management by integrating directly with Google Workspace. It automatically pulls in contact information and email conversations, allowing you to manage leads, track deals, and deliver projects visually from your mobile device.

Highlights
  • Google Workspace Integration (Gmail, Calendar, Drive)
  • Visual Sales Pipelines
  • Automated Workflows
  • Contact and Activity Logging
  • Business Card Scanning
  • Voice-to-Text Activity Logging
  • Project Management
Features
Read full description

Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. It’s the CRM made for Google Workspace, so it pulls in contact information and email conversations, and layers on productivity tools. Copper helps you manage your entire sales process and projects using visual pipelines right from your iPhone, so you can bring Copper anywhere your business takes you. • You can try Copper CRM for free with our 14-day trial—no credit card required. • Copper for iPhone is designed as a companion to the Copper web app. Highlights: • CRM for Google—Syncs with Gmail, Contacts, Calendar, Docs, Sheets, Slides and Google Drive. • Access all customer data, log calls and text messages, and add meeting notes so every interaction is tracked.  • Manage opportunities and projects in a visual pipeline. Easily sort, filter and track updates to keep deals and projects moving forward. • Scan business cards at meetings and events to easily add new contacts • Save time by speaking into your phone to log activities and notes – no typing needed. Features & Benefits: Native G Suite Integration 
Copper CRM is seamlessly integrated with Google Workspace, so you can access your CRM where you already work—your Gmail, Google Calendar, and Google Drive. Automated Workflows 
Capture website form fills and reply instantly to set up your first meeting. Automatically send follow up emails when you move an opportunity or project to the next stage in your process. Insights across the entire customer journey
 With advanced reporting, dashboards, project management and customizable pipelines, you will have real-time analytics to help you deliver client projects and exceed expectations. Get up and running in days, not months 
Connect your team’s Gmail accounts first. Copper then pulls in contact information and email conversations. Connect the tools you’re already using 
Copper’s powerful integrations seamlessly connect with your favorite tools to bring in even more customer information.

Screenshots

Capsule CRM4 screens
Copper CRM4 screens

Verdict

The call

The clearest difference is monetization model: Capsule CRM at free against Copper CRM's freemium. Copper CRM's advantage is rating (4.7 vs 4.5) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Copper CRM holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Copper CRM has 446 ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 78% of Capsule CRM's written reviews are positive against 82% of Copper CRM's.

UpkeepUpdate frequency

Capsule CRM ships an update every 2 months, Copper CRM every 3 weeks. Both last shipped on October 21, 2026.

Scorecard4 real differences · 6 level
Capsule CRM versus Copper CRM: the parameters behind the verdict, then further details
ParameterCapsule CRMCopper CRM
PriceFreeFree
Rating4.5 (44 ratings)4.7 (446 ratings) — better
Positive reviews78.4% of reviews82.3% of reviews — better
Number of ratings44446 — better
Update frequencyEvery 2 monthsEvery 3 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFreemium
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.015.0
Further details — not scored
Size9 MB82 MB
Age rating4+4+
DeveloperZestiaCopper CRM, Inc.

Customer experience

Capsule CRM

All ratings44 ratings
Positive84.1%
Neutral6.8%
Negative9.1%
Written reviews139 reviews
Positive78.4%
Neutral10.1%
Negative11.5%

Copper CRM

All ratings446 ratings
Positive95.3%
Neutral2.5%
Negative2.2%
Written reviews96 reviews
Positive82.3%
Neutral4.2%
Negative13.5%

User reviews

Capsule CRM

From 44 App Store ratings

What we love

  • 👍 Intuitive and easy to use
  • 🚀 Elegant and economical
  • 💡 Helpful and friendly interface
  • 👍 Excellent CRM foundation for small businesses
  • 👍 Customizable and flexible

Room to improve

  • 🐛 Inconsistent sync/refresh rate
  • 🐛 Lack of push notifications
  • 🐛 Inability to delete tasks from the app
  • 🐛 Lack of iPad support
  • 🐛 Limited functionality compared to desktop version

Copper CRM

From 446 App Store ratings

What we love

  • 👍 Intuitive and easy to use
  • 🚀 Seamless integration with G Suite
  • 💡 Automated data retrieval and contact creation
  • 🔒 Secure and reliable
  • 📈 Powerful features for managing contacts, opportunities, and tasks

Room to improve

  • 🐛 Buggy mobile app with sync and performance issues
  • 💰 Expensive pricing, especially for advanced features
  • 🔍 Limited customization options
  • 📱 Lacking key mobile functionality compared to desktop version
  • 🔁 Confusing billing and cancellation policies

Bugs and requests

Capsule CRM

Reported bugs

3 issues
  • Freezing on home screen
  • Inconsistent contact/opportunity sync between mobile and web
  • Missing stock images in UI

Requested features

5 requests
  • Add calendar view in mobile app
  • Integrate email inbox and texting functionality
  • Improve custom fields and tags management in mobile app
  • Implement native iOS notifications
  • Develop an iPad-optimized version

Copper CRM

Reported bugs

5 issues
  • Frequent app crashes and freezes
  • Sync issues between mobile and desktop versions
  • Notifications that cannot be dismissed
  • Inability to edit or delete certain data
  • Compatibility problems with older devices

Requested features

5 requests
  • Improved mobile app with better usability and stability
  • More customization options for tasks, filters, and views
  • Better integration with other business tools and platforms
  • Enhanced reporting and analytics capabilities
  • Streamlined lead management and conversion workflows

In-app purchases

None

Capsule CRM

No in-app purchases

None

Copper CRM

No in-app purchases

Questions

Is Capsule CRM free?
Capsule CRM is free to download, with no in-app purchases.
Is Copper CRM free?
Copper CRM is free to download, with no in-app purchases.
Which has better reviews, Capsule CRM or Copper CRM?
Copper CRM is rated higher. Capsule CRM averages 4.5 out of 5 from 44 ratings, while Copper CRM averages 4.7 from 446 ratings.
Do Capsule CRM or Copper CRM have ads?
Neither Capsule CRM nor Copper CRM shows ads.
Which is updated more often, Capsule CRM or Copper CRM?
Capsule CRM ships an update every 2 months, and Copper CRM every 3 weeks. Most recently, Capsule CRM was updated on October 21, 2026 and Copper CRM on October 21, 2026.

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