Capsule CRM vs Copper CRM
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Capsule CRM
Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.
- Offline data access and updates
- Contact and company management
- Task and calendar management
- Sales opportunity tracking
- Communication history logging
- Direct calling and emailing from contacts
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Access your Capsule account wherever you go. Capsule for iPhone provides access to your contacts, tasks, opportunities, projects and more. Capsule is the easy online CRM for doing business. Use Capsule to keep track of the people and companies you do business with, communications with them, opportunities in the pipeline and what needs to be done when. Capsule for iPhone features: • Access, add or update your data even when you're offline • See latest activity and updates from your co-workers • Start calls or emails directly from a contact's profile • View a contact's location on the map • See history of emails and notes about a contact • Keep track of sales opportunities • Manage your calendar and assign tasks IMPORTANT: An existing Capsule CRM account is required.
Copper CRM
This app streamlines your sales process and project management by integrating directly with Google Workspace. It automatically pulls in contact information and email conversations, allowing you to manage leads, track deals, and deliver projects visually from your mobile device.
- Google Workspace Integration (Gmail, Calendar, Drive)
- Visual Sales Pipelines
- Automated Workflows
- Contact and Activity Logging
- Business Card Scanning
- Voice-to-Text Activity Logging
- Project Management
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Copper CRM helps you connect with leads, win deals, deliver projects and create repeat clients. It’s the CRM made for Google Workspace, so it pulls in contact information and email conversations, and layers on productivity tools. Copper helps you manage your entire sales process and projects using visual pipelines right from your iPhone, so you can bring Copper anywhere your business takes you. • You can try Copper CRM for free with our 14-day trial—no credit card required. • Copper for iPhone is designed as a companion to the Copper web app. Highlights: • CRM for Google—Syncs with Gmail, Contacts, Calendar, Docs, Sheets, Slides and Google Drive. • Access all customer data, log calls and text messages, and add meeting notes so every interaction is tracked. • Manage opportunities and projects in a visual pipeline. Easily sort, filter and track updates to keep deals and projects moving forward. • Scan business cards at meetings and events to easily add new contacts • Save time by speaking into your phone to log activities and notes – no typing needed. Features & Benefits: Native G Suite Integration Copper CRM is seamlessly integrated with Google Workspace, so you can access your CRM where you already work—your Gmail, Google Calendar, and Google Drive. Automated Workflows Capture website form fills and reply instantly to set up your first meeting. Automatically send follow up emails when you move an opportunity or project to the next stage in your process. Insights across the entire customer journey With advanced reporting, dashboards, project management and customizable pipelines, you will have real-time analytics to help you deliver client projects and exceed expectations. Get up and running in days, not months Connect your team’s Gmail accounts first. Copper then pulls in contact information and email conversations. Connect the tools you’re already using Copper’s powerful integrations seamlessly connect with your favorite tools to bring in even more customer information.
Screenshots
Verdict
The clearest difference is monetization model: Capsule CRM at free against Copper CRM's freemium. Copper CRM's advantage is rating (4.7 vs 4.5) and update cadence (every 3 weeks vs every 2 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Copper CRM holds the better App Store score, 4.7 against 4.5. That said, the two scores are not equally well evidenced: Copper CRM has 446 ratings behind it against 44, so its average is the more settled of the two. Written reviews point the same way: 78% of Capsule CRM's written reviews are positive against 82% of Copper CRM's.
Capsule CRM ships an update every 2 months, Copper CRM every 3 weeks. Both last shipped on October 21, 2026.
| Parameter | Capsule CRM | Copper CRM |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (44 ratings) | 4.7 (446 ratings) — better |
| Positive reviews | 78.4% of reviews | 82.3% of reviews — better |
| Number of ratings | 44 | 446 — better |
| Update frequency | Every 2 months | Every 3 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Freemium |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 9 MB | 82 MB |
| Age rating | 4+ | 4+ |
| Developer | Zestia | Copper CRM, Inc. |
Customer experience
Capsule CRM
Copper CRM
User reviews
Capsule CRM
From 44 App Store ratingsWhat we love
- 👍 Intuitive and easy to use
- 🚀 Elegant and economical
- 💡 Helpful and friendly interface
- 👍 Excellent CRM foundation for small businesses
- 👍 Customizable and flexible
Room to improve
- 🐛 Inconsistent sync/refresh rate
- 🐛 Lack of push notifications
- 🐛 Inability to delete tasks from the app
- 🐛 Lack of iPad support
- 🐛 Limited functionality compared to desktop version
Copper CRM
From 446 App Store ratingsWhat we love
- 👍 Intuitive and easy to use
- 🚀 Seamless integration with G Suite
- 💡 Automated data retrieval and contact creation
- 🔒 Secure and reliable
- 📈 Powerful features for managing contacts, opportunities, and tasks
Room to improve
- 🐛 Buggy mobile app with sync and performance issues
- 💰 Expensive pricing, especially for advanced features
- 🔍 Limited customization options
- 📱 Lacking key mobile functionality compared to desktop version
- 🔁 Confusing billing and cancellation policies
Bugs and requests
Capsule CRM
Reported bugs
3 issues- Freezing on home screen
- Inconsistent contact/opportunity sync between mobile and web
- Missing stock images in UI
Requested features
5 requests- Add calendar view in mobile app
- Integrate email inbox and texting functionality
- Improve custom fields and tags management in mobile app
- Implement native iOS notifications
- Develop an iPad-optimized version
Copper CRM
Reported bugs
5 issues- Frequent app crashes and freezes
- Sync issues between mobile and desktop versions
- Notifications that cannot be dismissed
- Inability to edit or delete certain data
- Compatibility problems with older devices
Requested features
5 requests- Improved mobile app with better usability and stability
- More customization options for tasks, filters, and views
- Better integration with other business tools and platforms
- Enhanced reporting and analytics capabilities
- Streamlined lead management and conversion workflows
In-app purchases
Capsule CRM
No in-app purchases
Copper CRM
No in-app purchases






