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Capsule CRM

Capsule CRM

by Zestia Ltd

44 ratings
139 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated
  • July 8, 2013
  • March 20, 2026

Features

Developer

Zestia Ltd
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Capsule CRM screenshot #1 for iPhone
Capsule CRM screenshot #2 for iPhone
Capsule CRM screenshot #3 for iPhone
Capsule CRM screenshot #4 for iPhone
Capsule CRM screenshot #5 for iPhone
Capsule CRM screenshot #6 for iPhone
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About

Manage your business contacts, tasks, and sales opportunities on the go. This mobile CRM allows you to update your data offline, track communications, and view contact details with ease. It's designed for professionals who need to stay organized and productive outside the office.

✓Offline data access and updates
✓Contact and company management
✓Task and calendar management
✓Sales opportunity tracking
✓Communication history logging
✓Direct calling and emailing from contacts
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What users say

Summarized from real user reviews of Capsule CRM. Based on 44 reviews and a 4.5/5 average, it highlights the 6 positives and 6 negatives reviewers mention most about this Business app.

Positive things

  • 👍Intuitive and easy to use
  • 🚀Elegant and economical
  • 💡Helpful and friendly interface
  • 👍Excellent CRM foundation for small businesses
  • 👍Customizable and flexible
  • 👍Great value for money

Negative things

  • 🐛Inconsistent sync/refresh rate
  • 🐛Lack of push notifications
  • 🐛Inability to delete tasks from the app
  • 🐛Lack of iPad support
  • 🐛Limited functionality compared to desktop version
  • 🐛Slow performance after updates
See all reviews

What's New in Capsule CRM

4.3.18

March 20, 2026

Under the hood updates to ensure the app continues to run smoothly

User reviews

Most RecentHighest RatedLowest Rated

Elegant & economical

Capsule is intuitive and easy to use, has a friendly interface, and is just incredibly helpful. I keep coming back to it as my preferred CRM. I’d go so far as to say I cannot work optimally in a customer service and sales focused role without it.
@MVA@MVA

Inconsiderate app

I didn’t like it, so I tried to unsubscribe from all there unsolicited task reminders and summaries it is sending me. Unsubscribe refers me to preferences on the web, where notification preferences are so well hidden I couldn’t find them. I had to change my account email address (to garbage) just to get rid of this post.
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uinaziuinazi

Not the fastest

I have used a few different CRMs but my biggest issue with this one is the refresh rate/ sync rate. When using desktop and mobile app at the same time , I have to force sync continuously. Other CRMs have a default sync rate that you can usually set. I only use Capsule because it is why what my employer has set up. If the option was there, I would move to another
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More like a pillMore like a pill

This is a GREAT APP!! 👍🏼👍🏼

I haven’t been using it long but I can already tell this app is what I’ll be using for a long time. It’s simple yet has many useful features. Intuitive and user friendly. I love it. Thank you Capsule for giving a small business what it needs without being overly complicated and expensive.
ISPsISPs

No Push Notifications

This is such a great app, but there needs to be push notifications for tasks.
RemindersyncmissingguyRemindersyncmissingguy
See 134 more reviews

User experience

🐞

Reported Bugs

3 issues

Freezing on home screen

Bug

Inconsistent contact/opportunity sync between mobile and web

Bug

Missing stock images in UI

Bug
✨

Requested Features

5 requests

Add calendar view in mobile app

Feature

Integrate email inbox and texting functionality

Feature

Improve custom fields and tags management in mobile app

Feature

Implement native iOS notifications

Feature

Develop an iPad-optimized version

Feature

FAQ

What does Capsule CRM do?

Capsule CRM is an online customer relationship management tool designed to help businesses track people and companies they interact with. It allows users to manage communications, sales opportunities, and tasks, keeping all relevant information in one place.

What are the key features of the mobile app?

The mobile app provides access to your Capsule account, allowing you to view and update contacts, tasks, opportunities, and projects. Key features include offline access, the ability to start calls or emails directly from contact profiles, view contact locations, and track sales opportunities.

Is there a cost to use Capsule CRM?

The provided information indicates that an existing Capsule CRM account is required to use the mobile application. The app itself is listed as free, suggesting that the cost is associated with the underlying CRM service, which may have different pricing tiers.

What devices is Capsule CRM compatible with?

The description specifically mentions 'Capsule for iPhone,' indicating compatibility with Apple's iOS devices. It is designed to provide mobile access to your existing Capsule CRM account.

Who would benefit from using this app?

This app is ideal for sales professionals, account managers, and small business owners who need to manage their customer relationships and sales pipeline while away from their desks. It helps keep track of important client interactions and upcoming tasks.