Mediocre & Painful to Use
This app for iOS is mediocre at best, with some core functionality being broken or hard to use.
The UI has never been great—on the website or on the app—but specifically on iOS, a more recent update has rendered the “Linked Email Address” for an Opportunity invisible(?) and virtually unusable when mobile. This was a very core functionality to my workflow in order to associate emails sent & received to the Opportunity.
Additionally, the search feature is difficult to navigate. Specifically, if I am viewing only my open opportunities, and then try to search within those, the search results will produce every opportunity for my organization, regardless of record owner or opportunity state/status. Combined with that, longer opportunity titles are cutoff, so you can’t see the full opportunity name when trying to filter through the already long list of opportunities, just to try to find the specific one you’re looking for.
This app is painful and time consuming to use. Most often, I just wait until I’m back at my computer to make updates.
The UI has never been great—on the website or on the app—but specifically on iOS, a more recent update has rendered the “Linked Email Address” for an Opportunity invisible(?) and virtually unusable when mobile. This was a very core functionality to my workflow in order to associate emails sent & received to the Opportunity.
Additionally, the search feature is difficult to navigate. Specifically, if I am viewing only my open opportunities, and then try to search within those, the search results will produce every opportunity for my organization, regardless of record owner or opportunity state/status. Combined with that, longer opportunity titles are cutoff, so you can’t see the full opportunity name when trying to filter through the already long list of opportunities, just to try to find the specific one you’re looking for.
This app is painful and time consuming to use. Most often, I just wait until I’m back at my computer to make updates.
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App So Glitchy
Want to send an email using your template? Can't. Not from app/phone. Must use your computer. Want to change opportunity status from phone? Glitchy. Probably won't work. Want to leave a suggestion from the app about what's going wrong? Can't. Too glitchy. Unfortunate because I think most things about Insightly are pretty user-friendly.
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Great app again with Google login fixed
As another reviewer mentioned, the Google login method broke with 5.0.0. I sent an email to the support team, and they have been wonderful in their help. They and the developers have worked for almost 3 weeks, communicating well and having me try different things through the release of 5.0.1.
Regardless, it works again! I’ve depended on this app for years, and it’s great to have it working again and not have to zoom and scroll on the browse or wait to do something on my laptop.
Thanks!
Regardless, it works again! I’ve depended on this app for years, and it’s great to have it working again and not have to zoom and scroll on the browse or wait to do something on my laptop.
Thanks!
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Sign in with Google currently broken on the app
I’m attempting to work with support but as they are taking forever I figure I should probably mention something here to make sure this gets fixed ASAP.
With the new version of the app the sign in with Google has completely broken on my phone and now on my iPad as well. I use this product daily for work and now that the app has broken my only option is to log on to their website which is not formatted well for mobile devices. I don’t know if this is an iOS issue, a Google issue or a Insightly version 5.0.0 issue but either way this needs to get fixed asap soon as possible. Even if it requires reverting the app to the previous version until they fix whatever they broke by rewriting the entire mobile app codebase.
With the new version of the app the sign in with Google has completely broken on my phone and now on my iPad as well. I use this product daily for work and now that the app has broken my only option is to log on to their website which is not formatted well for mobile devices. I don’t know if this is an iOS issue, a Google issue or a Insightly version 5.0.0 issue but either way this needs to get fixed asap soon as possible. Even if it requires reverting the app to the previous version until they fix whatever they broke by rewriting the entire mobile app codebase.
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Good design
Reliable interface, predictable content, good platform.
