Bugs
App constantly freezes while typing. Then will crash. When trying to open app, a white screen will appear & wont load.
Great App horrible customer service!
This use to be a great company to work with. The customer service is horrible. Nobody want to help with issues or questions! So sad I love the functionality but need to find a new platform!
Zendesk sell
this app has re invented my brand and allowed infinite possibilities
The app has become unusable and support is non-existent
Have been using ZenSell since it was Base, no real complaints. Mobile app is our primary means of use. For weeks the app has become unusable on all our devices. Even for paid domain, support is poor and elusive (requires chat format that can take days to get response). The only time we’ve been able to speak with a person was when they called to ask how the service was (unfortunately the caller was unable to provide the support we have been seeking). Despite many years as customer, continuously poor support is forcing us to find another CRM providers
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Terrible since they started charging
This app used to be incredible. Since they started charging for their services they have gone down hill fast. I was charged for two agents when I only signed up for one and they took 3 months to change it. Contacting customer support is a joke.
Save yourself the grief and stay away from this app. All the good reviews are before the changes.
Save yourself the grief and stay away from this app. All the good reviews are before the changes.
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