Comparison

Zendesk Sell vs Narvata

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Zendesk Sell

This sales productivity platform offers a cutting-edge mobile experience for sales teams. It provides essential CRM features alongside mobile-specific tools like communication tracking, email templates with notifications, and geolocation for efficient sales management on the go.

Highlights
  • Communication tracking
  • Email templates with view notifications
  • Geolocation for nearby customers
  • Automatic call logging
  • Mobile reporting
  • Offline access
  • Real-time lead notifications
Read full description

Zendesk Sell is a sales productivity platform that blends usability and intelligence to give you a cutting edge mobile sales experience. Sell not only provides everything that you and your sales team would ever need from a sales app, but also goes above and beyond by adding mobile sales productivity features like communication tracking, email templates with view notifications, geolocation and mobile reporting. With the top rated Sell mobile apps for iPad and iPhone, your sales team will have access to everything they need to be efficient and effective, right in the palm of their hand. Sell provides a fast and secure communication tool that gives you complete pipeline visibility of your team. With a highly usable interface, offline access, and the ability to sync to all of your devices including the web application, Sell is the perfect tool for effectively managing your sales team. The Sell iPhone and iPad apps not only includes amazing mobile features; they include features that translate to providing a great mobile sales experience. In addition to providing a core sales app that includes all of your customer relations management needs, Sell also provides: --MOBILE SALES PRODUCTIVITY-- • Geolocation to view all of your nearby customers on a native map • Email templates for quick, personalized communication • Email view notifications so you know when a message has been opened • Automatic call logging and call outcome tracking • Smart list integration to view your existing smart lists directly on your phone, taking the latest Sell technology with you everywhere • Communication tracking complete with sync functionality --INTELLIGENCE-- • Receive a real-time notification when critical leads, contacts and deals are updated rather than waiting to find out at the weekly sales meeting. • Reporting functionality with a beautifully clear user interface, so that you can see your sales funnel from any angle, and customize the information displayed so that it caters to your needs. Sell is the leading mobile sales app for high performance sales teams on the road. --THE BENEFITS ARE CLEAR-- Why Reps love Sell: -Email templates and view notifications -Auto call logging -Visualize leads, contacts and deals on a map with geolocation Why Managers love Sell: -Complete pipeline visibility for field reps -On the go reporting -Real-time notifications Sell doesn't just get the job done. It provides an experience that makes you productive anytime, anywhere. Download the Zendesk Sell app now for a powerful and intelligent mobile sales experience.

About

Narvata

Manage customers, track sales and expenses, and organize products with this intuitive business tool. Designed for independent creators, it offers a clear overview of business performance with visual dashboards and exportable reports.

Highlights
  • Track sales and expenses
  • Manage customer profiles and history
  • Organize products and services
  • Follow leads and referral sources
  • Visual business performance dashboard
  • Data export (PDF, CSV, Excel)
  • Cross-device syncing
Features
Read full description

Sales tracking and customer management for small businesses that don't want to wrestle with QuickBooks or a spreadsheet. Built for the people who actually run the shop: resellers and flippers, auto detailers and landscapers, tattoo artists and photographers, salon owners, makers, and boutique apparel sellers. No accounting degree required. CORE FEATURES TRACK SALES Record every sale across every channel, marketplace, or storefront you sell through. Search, filter, and sort by date, customer, product, or sale source. MANAGE CUSTOMERS Store complete profiles with full purchase histories. Identify your repeat buyers, and the ones you haven't heard from in a while. ORGANIZE PRODUCTS & SERVICES Group items into categories with custom attributes like size, color, and material. Premium adds full inventory tracking with stock-level alerts. TRACK EXPENSES Log expenses by vendor and category. Attach receipt photos. See where the money actually goes. (Premium) FOLLOW YOUR REFERRAL SOURCES Tag every sale with where it came from: an Instagram DM, a flyer, a referral, an ad campaign. Know which sources earn their keep. WORK YOUR LEADS Track prospective sales separately from real ones, then convert them when they close. Color-code by likelihood. Reuse leads as templates for recurring customers. (Premium) SEE THE BIG PICTURE Visual dashboard charts and clean reports show how your business is performing month over month. Export your data as PDF, CSV, or Excel anytime. WORK ACROSS YOUR DEVICES Native on iPhone, iPad, and Mac. Your data syncs in real time, so you pick up exactly where you left off. YOUR DATA STAYS YOURS Information is securely stored in the cloud. If you lose your phone or delete the app, your business data is safe. PRICING - Basic (Free Forever): Unlimited customers and products. Up to 5 sales a month, 3 sale sources. - Premium: Unlimited everything, plus inventory tracking, leads, custom sale statuses, and expense tracking. - Lifetime: All Premium features. One-time purchase, no recurring subscription. Upgrade anytime via in-app purchase. Local pricing shown above.

Screenshots

Zendesk Sell4 screens
Narvata4 screens

Verdict

The call

The clearest difference is update cadence: Narvata at every 10 days against Zendesk Sell's every 3 months. Zendesk Sell's advantage is review sentiment (80% vs 61%) and iOS requirement (13.0 vs 17.6). On price, rating, ratings volume and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Zendesk Sell sells 1 one-off in-app purchase and Narvata sells 2 one-off in-app purchases. Whichever you choose, the download price is not the number that matters.

ReceptionRating · Positive reviews · Number of ratings

Narvata holds the better App Store score, 4.8 against 4.6. Both are backed by a comparable volume of ratings — 1.6K and 789 respectively. Written reviews complicate that: 80% of Zendesk Sell's written reviews are positive against 61% of Narvata's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

Zendesk Sell ships an update every 3 months, Narvata every 10 days. Both last shipped on November 6, 2026.

Scorecard3 real differences · 7 level
Zendesk Sell versus Narvata: the parameters behind the verdict, then further details
ParameterZendesk SellNarvata
PriceFreeFree
Rating4.6 (1.6K ratings)4.8 (789 ratings) — better
Positive reviews80.4% of reviews — better61.3% of reviews
Number of ratings1.6K — better789
Update frequencyEvery 3 monthsEvery 10 days — better
AdsNoNo
In-app purchasesYesYes
MonetizationFree with in-app purchasesFree with in-app purchases
DevicesiPhone, iPad, iPod — betteriPhone, iPad
Requires iOS13.0 — better17.6
Further details — not scored
Size91 MB30 MB
Age rating4+4+
DeveloperFuture SimpleNarvata LLC

Customer experience

Zendesk Sell

All ratings1,566 ratings
Positive90.9%
Neutral3.6%
Negative5.5%
Written reviews230 reviews
Positive80.4%
Neutral4.8%
Negative14.8%

Narvata

All ratings788 ratings
Positive94.0%
Neutral2.9%
Negative3.0%
Written reviews62 reviews
Positive61.3%
Neutral6.5%
Negative32.3%

User reviews

Zendesk Sell

From 1.6K App Store ratings

What we love

  • 🚀 Powerful CRM features
  • 👍 Intuitive and user-friendly
  • 🗓️ Helpful calendar and task management
  • 💻 Seamless cross-platform experience
  • 🤝 Great for small businesses

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🔍 Weak search functionality
  • 📧 Email integration issues
  • 💰 Pricing concerns after free plan
  • 🕰️ Sync delays and data loss

Narvata

From 789 App Store ratings

What we love

  • 👍 Simple and intuitive interface
  • 💡 Detailed client and sales tracking
  • 🚀 Clean and visually appealing design
  • 🔒 Secure data storage
  • 🚀 Syncs across devices

Room to improve

  • 🐛 Frequent crashes after updates
  • 🐛 Issues with adding customers and sales
  • 🐛 Unreliable customer support
  • 💰 Expensive subscription model

Bugs and requests

Zendesk Sell

Reported bugs

5 issues
  • Leads not syncing properly
  • Deals disappearing from the app
  • White screen on app launch
  • Signature issues in email integration
  • Inconsistent call and text logs

Requested features

5 requests
  • Customizable sales pipelines
  • Advanced reporting and analytics
  • Improved mobile app performance
  • Better email and calendar integration
  • Ability to edit user-defined fields

Narvata

Reported bugs

4 issues
  • App crashes on launch after updates
  • Unable to add customers to sales
  • Premium subscription renewal issues
  • Incorrect customer data displayed

Requested features

4 requests
  • Add ability to upload product photos
  • Improve reporting and data visualization
  • Implement gross vs. net sales tracking
  • Add commission tracking functionality

In-app purchases

1 purchases

Zendesk Sell

One-time1
  • Voice Credit$4.99
2 purchases

Narvata

One-time2
  • 1-Year Subscription$29.99
  • Lifetime Subscription$79.99

Questions

Is Zendesk Sell free?
Zendesk Sell is free to download, with in-app purchases available.
Is Narvata free?
Narvata is free to download, with in-app purchases available.
Which has better reviews, Zendesk Sell or Narvata?
Narvata is rated higher. Zendesk Sell averages 4.6 out of 5 from 1.6K ratings, while Narvata averages 4.8 from 789 ratings.
Do Zendesk Sell or Narvata have ads?
Neither Zendesk Sell nor Narvata shows ads.
Which is updated more often, Zendesk Sell or Narvata?
Zendesk Sell ships an update every 3 months, and Narvata every 10 days. Most recently, Zendesk Sell was updated on November 6, 2026 and Narvata on November 6, 2026.

Other comparisons