Domo, Inc. vs Freshservice

Domo is the AI and Data Products platform, empowering organizations of all sizes with BI leverage at cloud scale in record time. With Domo, BI-critical processes that took weeks, months or more can now be done on the fly, in minutes or seconds, at unbelievable scale, helping teams and organizations go fast, go big and go bold. Features: • See the same real-time, interactive data visualizations on your computer and mobile phone. Get a consistent view of the data, no matter where you view it. • Get custom alerts on your phone when your KPIs change. Define criteria for when to receive text or mobile app alerts about your KPIs. • Easily access your favorite pages and notifications. Favorited pages and new notifications are always available, no matter where you go in the app. • Use intuitive data exploration tools to drill down to details without losing context. Move between the big picture and details with just a tap. • See what data and conversations are top of mind in your organization. A customizable home page surfaces intelligent insights about your business. • Collaborate on data with built-in chat. Chat with your team about the data you’re seeing in real time. • Learn about people in your organization. With a built-in org chart and profile page for each person in your organization, you can see where everyone fits in. • Give Domo a test drive with your iOS Health app without a Domo account. Just install the app and choose test drive. Don't worry all of your health information stays local on your phone and never leaves your device. Don’t have a Domo account yet? Sign up for a Free Domo account right from the app. You’ll have immediate access to interactive, pre-loaded reports and full access to all the powerful Free Domo iOS and desktop features.

Freshservice is a refreshingly easy-to-use, simple-to-configure, ITIL-aligned IT Service Management solution in the cloud. The Freshservice mobile app has been designed to be productivity-centric, providing everything an IT agent could need on the go. The app also includes core ITIL modules such as incident management, asset management, user management, service catalog, task management and others. The Freshservice app is revolutionizing the mobile service desk industry. Try it and let us know what you think! Key features of Freshservice mobile app 1) Push notifications to stay on top of things. 2) Create or respond to a ticket, assign it to agents, change its priority and due date, mark it as spam or delete it. 3) Prioritize and stay on top of important tickets with 9+ default views and unlimited custom views. 4) Insert canned responses when needed and attach files as necessary. 5) Add private notes that only other agents can see, forward tickets, or just stay in the loop as a ‘watcher’. 6) Search your list of users or for the right solution in your knowledge base. 7) Get a quick overview of your help desk. 8) Requesters can access the service catalog and even place and track service requests. 9) Update asset details and add new assets to the CMDB using the barcode/QR code scanner. 10) Agents can log in easily using Active Directory SSO or SAML. 11) Share tickets via common IM apps. 12) Reduce undue workload by merging similar tickets. What our customers say about the app “Freshservice’s mobile app is just fantastic as you can always be connected. If someone is working from home, it is easy to tag or reach out to them. Also, the person working from home can easily respond.” Joshua Lyon, ICT Manager Donvale Christian College “The Freshservice mobile app has saved us a lot of time. The team uses it to scan assets on the go and handle tickets from the palm of their hand. We’re also very happy with the design.” Tony Casey, Manager of IT Motorama “The mobile app is very intuitive and handy, with push notifications letting agents know about ticket activity and new responses even when they are away from their desks.” Ben Laxton, Service Delivery Manager Royal Rehab