Microsoft 365 Admin vs NinjaOne Assist
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Microsoft 365 Admin
Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.
- Manage users and groups
- Reset passwords
- Manage devices
- Assign licenses
- Create support requests
- Monitor service health
- Receive critical notifications
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Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.
NinjaOne Assist
This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.
- Easy ticket creation and note addition
- Device dashboard with status checks
- Secure remote device access
- Direct technician connection requests
- Mobile screensharing for collaboration
- User-friendly interface
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NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!
Screenshots
Verdict
The clearest difference is rating: NinjaOne Assist at 5.0 against Microsoft 365 Admin's 4.6. Microsoft 365 Admin's advantage is ratings volume (5.8K vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NinjaOne Assist holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 6, so its average is the more settled of the two.
Microsoft 365 Admin ships an update every 6 weeks, NinjaOne Assist every 5 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.
| Parameter | Microsoft 365 Admin | NinjaOne Assist |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (5.8K ratings) | 5.0 (6 ratings) — better |
| Positive reviews | 78.3% of reviews | — |
| Number of ratings | 5.8K — better | 6 |
| Update frequency | Every 6 weeks | Every 5 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad | iPhone, iPad |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 217 MB | 34 MB |
| Age rating | 4+ | 4+ |
| Developer | Microsoft Corporation | NinjaRMM, LLC |
Customer experience
Microsoft 365 Admin
NinjaOne Assist
Bugs and requests
Microsoft 365 Admin
Reported bugs
4 issues- Blank screen on launch
- User list disappearing
- Unreliable login process
- Notifications not working as expected
Requested features
5 requests- Ability to purchase licenses
- More granular admin controls
- Improved search and filtering
- Better integration with other Microsoft apps
- Dark mode support
NinjaOne Assist
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Microsoft 365 Admin
No in-app purchases
NinjaOne Assist
No in-app purchases
Questions
Is Microsoft 365 Admin free?
Is NinjaOne Assist free?
Which has better reviews, Microsoft 365 Admin or NinjaOne Assist?
Do Microsoft 365 Admin or NinjaOne Assist have ads?
Which is updated more often, Microsoft 365 Admin or NinjaOne Assist?
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