Comparison

Microsoft 365 Admin vs NinjaOne Assist

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Microsoft 365 Admin

Manage your Microsoft 365 or Office 365 business subscription from your mobile device. Add users, reset passwords, manage devices, and monitor service health. Stay informed with critical notifications and support requests on the go.

Highlights
  • Manage users and groups
  • Reset passwords
  • Manage devices
  • Assign licenses
  • Create support requests
  • Monitor service health
  • Receive critical notifications
Read full description

Manage users, groups, devices, reset passwords & receive critical notifications. The Microsoft 365 Admin App enables you to be productive from anywhere. The app allows you to receive critical notifications, add users, reset passwords, manage devices, create support requests, and more—all while you’re on the go. Who should use this app? People with an admin role to a Microsoft 365 or Office 365 enterprise or business subscription. What can I do with this app? - Add, edit, block, or delete users, reset passwords, assign roles, or manage aliases & devices. - Add groups, edit groups, and add or remove users from groups. - View all available and assigned licenses, assign licenses to users, add or remove licenses, view and download invoices. - Check the status of existing support requests, take actions on them, or create new ones. - Monitor the health of all services and view active incidents in Service Health. - Stay on top of all the upcoming changes and announcements via the Message Center feed. - Get push notifications about important information related to service health, message center, and billing. The app supports dark theme and is available in 39 languages. And if you're someone who is responsible for managing more than one tenant, you can sign-in to multiple tenants and quickly switch between them. We're listening and constantly improving the app based on your feedback. Tell us what you like, what we can do better, and what features you'd like to see in the app. Send your feedback to feedback365@microsoft.com.

About

NinjaOne Assist

This app simplifies IT support for end users by allowing easy ticket creation, device management, and remote access. It facilitates direct connection with technicians and mobile screensharing for efficient problem resolution.

Highlights
  • Easy ticket creation and note addition
  • Device dashboard with status checks
  • Secure remote device access
  • Direct technician connection requests
  • Mobile screensharing for collaboration
  • User-friendly interface
Features
Read full description

NinjaOne Assist: Empowering End Users with Seamless IT Support Overview: Unlock the full potential of IT support with NinjaOne Assist, the dedicated app for NinjaOne End Users. Designed with simplicity and efficiency in mind, this app transforms the way you interact with your IT environment, making every aspect of technical support a breeze. Key Features: Easy Ticket Management: Create tickets and add notes with ease, providing your technician with all the necessary updates and information. With NinjaOne Ticketing, staying on top of your IT issues is simpler than ever. Device Dashboard: Gain instant access to all of your assigned devices. View essential details, check statuses, and manage your devices with just a few taps. Remote Device Access: Experience hassle-free remote control. Whether you're in the office or on the go, securely access and operate your devices remotely. Direct Technician Connect: Need expert help? Directly request assistance from a technician from the device page. Fast, convenient, and always there when you need it. Mobile Screenshare: Collaborate like never before. With NinjaOne Quick Connect, invite technicians to stream your mobile device's screen for a more interactive and effective support experience. User-Centric Design: Enjoy a user-friendly interface tailored for end users. Navigate with ease and accomplish tasks quickly, without any technical complexities. Why NinjaOne Assist? NinjaOne Assist is more than just an app; it's your partner in seamless IT support. Whether you're tackling minor issues or seeking solutions for complex technical challenges, NinjaOne Assist stands ready to make your IT experience as smooth and stress-free as possible. Get Started Today! Download NinjaOne Assist now and transform your approach to IT support. With its powerful features and intuitive design, managing your IT needs has never been easier or more efficient. Join the NinjaOne family and experience the difference today!

Screenshots

Microsoft 365 Admin4 screens
NinjaOne Assist4 screens

Verdict

The call

The clearest difference is rating: NinjaOne Assist at 5.0 against Microsoft 365 Admin's 4.6. Microsoft 365 Admin's advantage is ratings volume (5.8K vs 6). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

NinjaOne Assist holds the better App Store score, 5.0 against 4.6. That said, the two scores are not equally well evidenced: Microsoft 365 Admin has 5.8K ratings behind it against 6, so its average is the more settled of the two.

UpkeepUpdate frequency

Microsoft 365 Admin ships an update every 6 weeks, NinjaOne Assist every 5 weeks. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard2 real differences · 8 level
Microsoft 365 Admin versus NinjaOne Assist: the parameters behind the verdict, then further details
ParameterMicrosoft 365 AdminNinjaOne Assist
PriceFreeFree
Rating4.6 (5.8K ratings)5.0 (6 ratings) — better
Positive reviews78.3% of reviews—
Number of ratings5.8K — better6
Update frequencyEvery 6 weeksEvery 5 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad
Requires iOS16.016.0
Further details — not scored
Size217 MB34 MB
Age rating4+4+
DeveloperMicrosoft CorporationNinjaRMM, LLC

Customer experience

Microsoft 365 Admin

All ratings5,837 ratings
Positive92.5%
Neutral1.7%
Negative5.8%
Written reviews465 reviews
Positive78.3%
Neutral2.6%
Negative19.1%

NinjaOne Assist

All ratings4 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Microsoft 365 Admin

Reported bugs

4 issues
  • Blank screen on launch
  • User list disappearing
  • Unreliable login process
  • Notifications not working as expected

Requested features

5 requests
  • Ability to purchase licenses
  • More granular admin controls
  • Improved search and filtering
  • Better integration with other Microsoft apps
  • Dark mode support

NinjaOne Assist

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Microsoft 365 Admin

No in-app purchases

None

NinjaOne Assist

No in-app purchases

Questions

Is Microsoft 365 Admin free?
Microsoft 365 Admin is free to download, with no in-app purchases.
Is NinjaOne Assist free?
NinjaOne Assist is free to download, with no in-app purchases.
Which has better reviews, Microsoft 365 Admin or NinjaOne Assist?
NinjaOne Assist is rated higher. Microsoft 365 Admin averages 4.6 out of 5 from 5.8K ratings, while NinjaOne Assist averages 5.0 from 6 ratings.
Do Microsoft 365 Admin or NinjaOne Assist have ads?
Neither Microsoft 365 Admin nor NinjaOne Assist shows ads.
Which is updated more often, Microsoft 365 Admin or NinjaOne Assist?
Microsoft 365 Admin ships an update every 6 weeks, and NinjaOne Assist every 5 weeks. Most recently, Microsoft 365 Admin was updated on October 26, 2026 and NinjaOne Assist on October 24, 2026.

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