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Appalachian Power

Appalachian Power

Pay bill, report outage & more

146 ratings
45 reviews
🔧 Utilities
📊 Productivity
Free

Details

  • Released
  • Updated
  • December 12, 2017
  • June 18, 2026

Features

Developer

American Electric Power
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About

Manage your utility account with ease. View and pay bills, report power outages, and track restoration progress. Access billing history, compare energy usage, and set up alerts for a seamless experience.

✓Report power outages
✓Check outage status
✓View and pay bills
✓Manage account details
✓Compare energy usage
✓Set up billing alerts
Show original description

What's New in Appalachian Power

1.19.17

June 18, 2026

Enhancements to outage reporting and expanded access to request outage verification letters.

User reviews

Most RecentHighest RatedLowest Rated

stupid

stupid
daddylovesmedaddylovesme

Terrible app.

Randomly logs you out and insists you need to reset you password, then refuses to send a password email. This app was designed by clowns and is an embarrassment to any self-respecting utility provider.
00010010101010001001010101

Lowry mom

I have to feed my family also
chi put tubchi put tub

Old and Outdated

This app rarely works and does not offer a friendly user interface. An we at least get an app that lets us know more details about our bill. The city of Lynchburg has a better app for water service than this company.
__nelson____nelson__

Not working!

“Can not connect to host server”
Edited: update did not fix anything, still “can’t connect to host server”!
WatAJokWatAJok
See 40 more reviews

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FAQ

What can I do with the Appalachian Power app?

The app allows you to manage your utility account, view and pay your bill, report power outages, check outage status and restoration progress, view billing history, and compare your energy usage. You can also manage settings like paperless billing and alerts.

How do I pay my bill through the app?

You can pay your bill immediately for free from your bank account. The app also supports automatic or scheduled payments, as well as other payment methods like credit/debit card, in-person, and by phone.

Is the Appalachian Power app free to use?

Yes, the app is free to download and use. There are no in-app purchases or ads mentioned in the description.

What information do I need to log in?

To log into the Appalachian Power app, you need an active account that is registered online at AppalachianPower.com. The app offers a "Remember me" feature to simplify future logins.

Can I manage multiple accounts with this app?

Yes, the app allows you to switch between multiple accounts, making it convenient if you manage more than one property or service with Appalachian Power.