Our password requirements have changed!
Every time I log in I’m greeted with the message that my password requirements have changed and I need to reset. Time and time again month and month again. It’s not that the lovely folks at Appalachian Power are bad, God bless them but I swear it’s stuff like this that makes me think moving out of state wouldn’t be a terrible idea.
Show more
stupid
stupid
Terrible app.
Randomly logs you out and insists you need to reset you password, then refuses to send a password email. This app was designed by clowns and is an embarrassment to any self-respecting utility provider.
Lowry mom
I have to feed my family also
Old and Outdated
This app rarely works and does not offer a friendly user interface. An we at least get an app that lets us know more details about our bill. The city of Lynchburg has a better app for water service than this company.
